PSS International Removals Reviews & Testimonials

4.6 (2,646)

Reviews: 2,646


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Simon star-alt star-alt star-alt star-alt star-alt

"Moved from London to Sydney Australia, the removal crew packed the boxes half full which caused us significant extra charges, we did not know that they were only half full until the boxes arrived in Sydney. Would avoid this company at all costs."

3 years ago

Zoë Lauren Fenton Payne

Zoë Lauren Fenton Payne star-alt star-alt star-alt star-alt star-alt

"I highly recommend PSS International Removals, they were affordable, helpful and provided an incredibly professional and speedy service, I can't thank John enough!"

3 years ago

Jonathan star-alt star-alt star-alt star-alt star-alt

"Very efficient service for our move across the pond. Boxes for packing delivered and collected very smoothly. Reasonable price by air freight to ensure reliable delivery."

3 years ago

Nicholas star-alt star-alt star-alt star-alt star-alt

"We used PSS recently to move our 5-bedroom home and highly recommend them based on our personal experience of overseas removals. The service representative Lauren was friendly and handled our queries efficiently over the phone and mails, providing us all the requested details on time. We were made fully aware of the process, what to expect of the collection..." Read more

3 years ago

Jake Greenwood star-alt star-alt star-alt star-alt star-alt

"Our son moved to Canada last summer for college. Based on good on-line reviews, we contacted PSS team who guided us on the quote process. All his stuff was packed into 6 boxes and we got a decent quote based on our expectations. The boxes were delivered by air freight within 10 days - just as advertised. It was a no stress and excellent experience for us."

3 years ago

Grace star-alt star-alt star-alt star-alt star-alt

"We moved to India last month and I am very happy with the moving services of PSS removals. It’s very easy to get a quote - just dialled up their number and done within 15 minutes. Their administration team answered all my questions patiently, explained the process and gave me a price based on the number of boxes. The actual collection and delivery process as..." Read more

3 years ago

Fern star-alt star-alt star-alt star-alt star-alt

"Our things were picked up by PSS from London in August and arrived at our front door in New Zealand first week of December. Considering the container shortages and local lockdowns due to the pandemic, we found this quite fast. Lynn was very helpful at explaining what boxes would be best for specific items and for answering questions I had about the forms and..." Read more

3 years ago

Keegan Saville star-alt star-alt star-alt star-alt star-alt

"We used PSS to ship boxes from London, UK to New Zealand. The quotation states that standard custom charges are included in the price. The quote also states that there may be additional charges incurred but gave me the impression that these charges were only in the case of something going wrong (eg. the boxes requiring a further search or items needing to be..." Read more

3 years ago

Mark Jason star-alt star-alt star-alt star-alt star-alt

"PSS shipped my boxes to Perth, Australia. The whole process was easy, fast and cheaper than other companies. First class shipping company."

3 years ago

Amanda Hawk star-alt star-alt star-alt star-alt star-alt

"Our move to the USA with PSS was very smooth. Good communication and explanation on the UK side. Friendly and good customer service as you’d expect in the USA. The packers were professional and very fast. All our furniture was thoroughly wrapped and fragile items given a lot of padding. Everything was loaded onto the container and is on its way. Although we..." Read more

3 years ago

Clive Handy star-alt star-alt star-alt star-alt star-alt

"PSS were good from the start although communication was sporadic at times. But the consignment was collected on time in late June, put into storage and delivered eventually in the third week of November to Melbourne Australia. PSS provided all the boxes and all the goods that arrived were undamaged and intact. Well done them. The price was reasonable as wel..." Read more

3 years ago

Isabelle Nolan star-alt star-alt star-alt star-alt star-alt

"Thanks to PSS International Removals and their great packing team for ensuring my timely removal of house goods from UK to South-Africa a success. I must appreciate their helpful communication answering all my questions. The surveyor, Andy, was also very helpful and gave me advice on what to take, how to prepare items and even what was not worth taking. The..." Read more

3 years ago

Paul McVean star-alt star-alt star-alt star-alt star-alt

"Slow process moving goods from the port in london to Scotland. The current estimate is nearly a month. Probably best avoided unless you live in London. We have just had a baby and all other parties moved heaven and earth to ensure we were in our house well before the birth, but instead we are in temp accommodation as our contents is with PSS. Edit - we h..." Read more

3 years ago

Katherine star-alt star-alt star-alt star-alt star-alt

"I really appreciate the team’s effort in doing a great service for shipping my family-furniture to Canada. I must tell you that the furniture had very intricate design with lots of glass and wood - a little banging here or there could have easily ruined it. But the team took a good note on my concern and the furniture reached in great condition from UK to Ca..." Read more

3 years ago

Max Douglas star-alt star-alt star-alt star-alt star-alt

"I have moved from two countries before and trust me the process is really very hectic. PSS International Removals planned the operation carefully and were well organised, the entire removal was done in a very timely-fashion. Right from the packing to and final delivery was a hassle free process. They really take account of customer’s needs. Definitely a comp..." Read more

3 years ago

Liam star-alt star-alt star-alt star-alt star-alt

"I moved my furniture including some antiques moved to Australia with PSS International Removals. My daughter had previously used PSS to move to Australia and was very satisfied. This time too they delivered to what they had promised, all the furniture reached my new home without much wear and tear. I’m a satisfied customer!"

3 years ago

Charlotte star-alt star-alt star-alt star-alt star-alt

"I really appreciate the online international removal cost calculator provided on the company website. It helped me get an estimate of the cost of my move and compared very favourably with other companies. Our belongings are in transit now but I am very confident in the service we have received."

3 years ago

Antonio Thomas star-alt star-alt star-alt star-alt star-alt

"It was a simple process from the initial Quote. We did our own packing with boxes PSS dropped to us along with the other packing materials. On the day of the move they emptied the house quickly and shipped our stuff to Spain where it arrived a few weeks later. There was some delay which was to be expected due to Covid and new customs arrangements."

3 years ago

Chelsea Heighton

Chelsea Heighton star-alt star-alt star-alt star-alt star-alt

"I had repeated cancelled flights from the UK to Australia and had to ship my belongings VERY last minute. I contacted Lynn 3 days before I left the UK who managed to arrange collection and paperwork ASAP so that everything was collected within 2 days! My 4 boxes went via air and were delivered to my house in Aus within a week of collection - they actually..." Read more

3 years ago

Jordan Scott star-alt star-alt star-alt star-alt star-alt

"PSS shipped our boxes and a couple of suitcases back to the United States. On the whole a very satisfactory service under the circumstances."

3 years ago

Charles star-alt star-alt star-alt star-alt star-alt

"I am mainly writing to appreciate Lisa from the customer service team of PSS International Removals. She assisted me throughout our planning process. She firstly helped me in calculating the total price of the removal of our 5 bedroom house from UK to Canada. Also she was constantly available on calls to track the status of the delivery. The local delivery t..." Read more

3 years ago

Katarzyna Dys star-alt star-alt star-alt star-alt star-alt

"Worst experience I ever had in my life. The poorest possible customer service, in fact, no customer service if you have a problem at all. I moved to Australia. Parcels went missing. They have been simply voided on inventory without letting us know. The boxes contained the same type of content and clearly were targeted by someone, whether this was the packing..." Read more

3 years ago

Lacie Johnson star-alt star-alt star-alt star-alt star-alt

"Loved this service when my daughter was attending university in California. They shipped her extra stuff over easily so she didn’t have to take it all on the plane. Would highly recommend!"

3 years ago

Joseph star-alt star-alt star-alt star-alt star-alt

"I was moving back to my home country Portugal from the UK when I availed the removal services from PSS International. I decided to take their services based on the reviews I read online and decided to take a shot at it. I had some large items of furniture but also lots of delicate ornaments as I have a passion to collect these. The packing crew came two days..." Read more

3 years ago

Sylvia star-alt star-alt star-alt star-alt star-alt

"Great, fast and friendly service. My stuff was transported smoothly. Staff (thanks Lynn) was really helpful during this rough and stressful time!"

3 years ago