PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Kelly K. star-alt star-alt star-alt star-alt star-alt

"British expats in beautiful Australia here – just wanted to check in and say a big thank you to everyone who was involved with our move. Everything was packed safely and arrived in perfect condition at our new place. Recommending to everyone moving abroad!"

3 years ago

Kelly star-alt star-alt star-alt star-alt star-alt

"Absolutely class service from PSS recently for our international move. I wanted to pack myself just to be sure everything was organised ready to unbox the other end but the team collected the boxes when they said they would and everything arrived exactly as I left it."

3 years ago

Annonymous star-alt star-alt star-alt star-alt star-alt

"Worst customer experience of my life. Our move manager had very little interaction with us during the entire process. No information was received pro-actively, incredibly difficult to get hold of the move manager. A LOT of hidden costs. Poor company. Do not use."

3 years ago

C&P Smetham star-alt star-alt star-alt star-alt star-alt

"PSS, I find much of your response to my review inaccurate and disingenuous. I have therefore decided to fully expand my opinions of the service I received by way of a Youtube video. For anyone considering an international move, I strongly suggest you find and watch the video before choosing your removalist. It will be entitled "PSS International Bad Experien..." Read more

3 years ago

Karen Fox

Karen Fox star-alt star-alt star-alt star-alt star-alt

"So, PSS International Removals, the clown outfit who were paid thousands of pounds to ship our possessions from the UK to Australia. We have missing items including two rings at a value of £15,000 from our belongings, and many breakages; all of which insurers have declined to pay the claim for. We specifically had a crate built to protect a tv at extra cost,..." Read more

3 years ago

BL star-alt star-alt star-alt star-alt star-alt

"Lynn at PSS was the most helpful - all the way from UK to NZ. Even when NZ were slow at processing the shipment Lynn was able to assist from her end. Everything arrived safely."

3 years ago

Janet Medlam star-alt star-alt star-alt star-alt star-alt

"Everyone I communicated with at PPS, either by email or telephone where wonderful. Nothing was too much trouble, they were so patient with my struggles to complete the paperwork. The same applied with my daughter in New Zealand. Take Covid out of the equation and the whole process was seamless. I can’t thank them enough."

3 years ago

Marti star-alt star-alt star-alt star-alt star-alt

"Complete disappointment! Appalling service! Customer service and communication, once you've paid- unexistable. After the container was packed they presented me with extra charges of over £1000 and blamed the pandemic for it. Pandemic has been going on for over two years now. What a rubbish excuse! Rude staff when speaking on the phone. After a second offici..." Read more

3 years ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"We contacted PSS Removals because our daughter is away working in Cyprus and needed excess baggage shipped over to her from Wales. The cost was fair, the overall process run smoothly, and her baggage arrived safely and securely."

3 years ago

Mark P. star-alt star-alt star-alt star-alt star-alt

"I highly recommend PSS Removals to anyone moving from the UK that requires an international removals service. Me and my partner moved to Australia recently, and the team behind PSS made this a lot easier for us. In particular, we were impressed by their willingness to help us at such short notice."

3 years ago

Russell Edwards star-alt star-alt star-alt star-alt star-alt

"Absolutely appalling. No accountability, no customer service, rude staff and a complete inability to actually provide the service you pay them for. They made an error which resulted in only half of our house contents being shipped from the UK to Dubai. Then they didn't ship the second shipment as promised and now that they have it seems to be on its way to S..." Read more

3 years ago

Becky star-alt star-alt star-alt star-alt star-alt

"I left the UK recently and needed a removal company to move my stuff over to US. I was finding it difficult knowing what I needed to bring over, but the team behind PSS Removals provided expert advice. This made the whole process a lot simpler."

3 years ago

Linda star-alt star-alt star-alt star-alt star-alt

"We have moved back and forth from UK to US and PSS Removals is by far the best company in my experience for moving overseas. The company is quick to reply and provides prompt and efficient service. The surveyor who came to our house was very helpful and gave us useful advice. He was largely the reason we chose PSS. However the rest of the team did not disapp..." Read more

3 years ago

Brandon F star-alt star-alt star-alt star-alt star-alt

"My family planned to relocate to USA in Oct 2021. We shopped around online, reviewed Trust Pilot and went with PSS. The Items got picked up, wrapped and taken away on 6th Oct'21, a few days before we flew out with a promise of an estimated worst case arrival date (x 3 months latest, but usually x 2). I arrived in USA end of Nov'21, contacted my guy at PSS..." Read more

3 years ago

Miss u hasan star-alt star-alt star-alt star-alt star-alt

"im happy that our shipment was delivered safely and securely to our destination country with no hassle at all....thanks to pss removals for their efficiency in making sure we got our shipment on time."

3 years ago

Paul Harper star-alt star-alt star-alt star-alt star-alt

"PSS have had our possessions for 7 weeks, the costs have increased once already since the initial quote and despite a 5-9 week timeline, there is radio silence. Email after email are going unanswered. I will update as we progress."

3 years ago

Ruairi O'Shea star-alt star-alt star-alt star-alt star-alt

"PSS have had our possessions since the end of September as my partner and I moved from the U.K. to New Zealand. As of today - 6th January - our possessions have still not been shipped and today we have received a supplementary invoice asking for further payment as the price has gone up since PSS took hold of our possessions. Never experienced anything like..." Read more

3 years ago

Jacinta Hineariki Childs

Jacinta Hineariki Childs star-alt star-alt star-alt star-alt star-alt

"I cannot explain how grateful I am to the staff at PSS. 3 days before my flight we realised our passports were packed for shipping a few weeks previous. After trying embassy's and passport offices we turned to PSS in the hope that by some miracle our boxes were still in the UK and not on the way to NZ. In less than 24 hours (and with a bank holiday )they wer..." Read more

3 years ago

Musa Madden star-alt star-alt star-alt star-alt star-alt

"We were happy with the shipping service from PSS. We shipped a large quantity of boxes and bags to India. We found them to be cheap but trustworthy. The service included door to door delivery and customs clearance. No items were damaged or missing."

3 years ago

Katrina Thompson

Katrina Thompson star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. The customer service team were friendly and helpful. The surveyor who came to visit was professional and provided useful advice on our move. The packers worked tirelessly to wrap and pack everything securely. At first I thought that not everything would fit into the 20ft shipping container but somehow they managed to pack..." Read more

3 years ago

Matthew Noble star-alt star-alt star-alt star-alt star-alt

"Shipment took about 2 months back to Australia and there was good communication from them throughout. Great value for money compared to other companies I tried. Highly recommended if you are shipping belongings overseas that are not needed urgently."

3 years ago

Peter star-alt star-alt star-alt star-alt star-alt

"Thanks to Dave from PSS Removals who advised me not to use my own boxes for packaging of my materials which had to be transferred from US to Dubai. While packing only I realised that the free cartons they provide are purposely designed for international shipping. On receiving my shipment in Dubai I realised that it was the best decision I took as my boxes di..." Read more

3 years ago

Fannie Yip star-alt star-alt star-alt star-alt star-alt

"I need to complaint your company's of poor services for my shipment arrangements. I have paid in full for my shipment total approx. £6K and transit time +200 days (+half a year) but finally you need to booked total in 4 times deliver slot for arrangement.…. this is really ridiculous on this matter. Do not recommend this company"

3 years ago

Lydia Hughes star-alt star-alt star-alt star-alt star-alt

"I recently relocated my single household from Manchester to Toronto. I googled for good removal services in UK, read about PSS. Got a good quote - within 10 mins and well under my estimates and compared well to other companies. I went ahead with the PSS team, expecting minor damages and possible run-over expenses but everything went just fine. No damages and..." Read more

3 years ago

Phoebe star-alt star-alt star-alt star-alt star-alt

"I have been a frequent traveller to various countries and have been using the services of PSS for a few years now. I have received many quotes for my boxes filled with personal belongings many times for various companies- but PSS has always stood out with its best quotes. My recent transfer was from UK to Australia and this time too I got a good experience a..." Read more

3 years ago