PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Jeannine Freeman

Jeannine Freeman star-alt star-alt star-alt star-alt star-alt

"Communication was very good throughout. Informed and courteous. The coordination between the three companies in China, Belgium and England was smooth and professional. A special thanks to the local UK delivery company from Liverpool; the lads are punctual, proactive about tracking the shipment contents, courteous and helpful. Really impressed with them!"

a year ago

David Kitson star-alt star-alt star-alt star-alt star-alt

"Despite your van problems, you sent sufficient people to pack and carry our stuff. The staff worked very hard and asked questions when necessary. It seems that they took everything we asked them to and took nothing they should not. An impressive operation. Thanks!"

a year ago

Fran Lamusse star-alt star-alt star-alt star-alt star-alt

"Understood my needs and placed boxes as requested."

a year ago

Nevin Yesudas star-alt star-alt star-alt star-alt star-alt

"Great experience with PSS, good employees also"

a year ago

Tracey-Lee Hayes

Tracey-Lee Hayes star-alt star-alt star-alt star-alt star-alt

"Professional , Punctual , Reliable Great correspondence , helpful staff, actual humans to talk to and the two men who delivered the boxes where very kind and friendly."

a year ago

Kirsten Arnold star-alt star-alt star-alt star-alt star-alt

"Absolute worst company to deal with. Serious lack of communication skills, nightmare to get a decent answer from anyone. And because they couldn't accommodate us they cancelled our booking without giving us options. Save your money and your time."

a year ago

Bozi

Bozi star-alt star-alt star-alt star-alt star-alt

"PSS were contactable, answered all questions quick and professionally and planned everything exceptionally well. There is always so much to do with moving, but PSS took much of the stress away and I am only too happy to recommend them"

a year ago

Ann Rushton star-alt star-alt star-alt star-alt star-alt

"PSS international have made my experience easy at first I was struggling as I am a novice at the internet and struggling, when I couldn't get some of the documents I contacted the firm and they had the solution. Would recommend a friend or family."

a year ago

Jan Bell; star-alt star-alt star-alt star-alt star-alt

"PSS INTERNATIONAL – BEWARE OF THIS COMPANY !!! We strongly advise that if anyone is considering using this company for packing, storage and shipping abroad, think again !!! Apologies for such a lengthy review but we feel prospective clients should be made aware of the type of company PSS INTERNATIONAL are and more importantly the type of after sales servic..." Read more

a year ago

Danielle Moroney

Danielle Moroney star-alt star-alt star-alt star-alt star-alt

"Excellent service really helpful from the start. The guys who collected our items was helpful and respectful and all has gone very easy. Has made a stressful move very easy."

a year ago

Jonathan Elmes

Jonathan Elmes star-alt star-alt star-alt star-alt star-alt

"Guys packing where very friendly and professional. All packed and ready to go very quickly. Thanks so much."

a year ago

David Spurdens star-alt star-alt star-alt star-alt star-alt

"John, Chris and the two others guys here for one day each were brilliant. Very efficient every piece of kit was well packed and loaded to go from Cambridge to Melbourne in a 40ft lorry container. Excellent service by nice people and the office staff Lauren, Sophie etc were super helpful too. They all made what is quite a challenging experience smooth and e..." Read more

a year ago

Deborah Hammond

Deborah Hammond star-alt star-alt star-alt star-alt star-alt

"From getting a quote to the delivery of the boxes to the storage unit at the requested time, and the pick up from the storage unit. Everything went accordingly - customer services, and all my questions were answered in a satisfactory manner."

a year ago

Anna F. Franceschini star-alt star-alt star-alt star-alt star-alt

"Our experience in very positive, the staff is very friendly and very competent, we are happy to have chose PSS for our needs."

a year ago

Shanon star-alt star-alt star-alt star-alt star-alt

"The two guys packing our belongings were friendly, helpful and efficient."

a year ago

Luksha Rajah

Luksha Rajah star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpful crew. Glad that I got to work with you"

a year ago

riekking

riekking star-alt star-alt star-alt star-alt star-alt

"Prompt responses and clear information was given throughout the process"

a year ago

Tom J star-alt star-alt star-alt star-alt star-alt

"We travelled to Australia for a year, a family with 2 small children. We chose PSS Removals to ship our boxes of possessions by sea freight, and timed the removal based on their estimate of 8-12 weeks on the website. I received an email 9 weeks after pick-up which indicated that the shipping had not yet left the UK. When I queried this, the response was to s..." Read more

a year ago

Carol B star-alt star-alt star-alt star-alt star-alt

"PSS are very easy to deal with - all the paperwork is clear and easily available and Charlie was very helpful on the phone email. On collection day, we got calls before they arrived, and everything went really smoothly."

a year ago

Linda Ferreira star-alt star-alt star-alt star-alt star-alt

"Always helpful, good communication, did what they said the would. I have only got as far as waiting for my delivery but I cannot fault anything with this company. I understand that another company is responsible after the items are containerised. It appears other didn't grasp this. Excellent service from PSS I would certainly recommend them"

a year ago

Mr gordon hawthorn dale star-alt star-alt star-alt star-alt star-alt

"Easy process start to finish."

a year ago

Leo Morgenstern

Leo Morgenstern star-alt star-alt star-alt star-alt star-alt

"Avoid at all costs. Can’t give them one star because at least my packages arrived (although weeks late), but this company is a disaster at every step along the way. I was told my price was an “estimate” and they would weigh and measure the packages after delivery. That never occurred, and I never received a new invoice. They got my delivery address wrong on..." Read more

a year ago

dave star-alt star-alt star-alt star-alt star-alt

"Very polite, friendly and professional crew. Respectful of our furniture and belongings."

a year ago

Anthony Cunningham

Anthony Cunningham star-alt star-alt star-alt star-alt star-alt

"Helpful staff, seamless process and able to accommodate"

a year ago

ROLAND JUTAI star-alt star-alt star-alt star-alt star-alt

"Overall a great experience shipping a box from London to Sydney, Australia. HOWEVER, you need to be aware that the cost structure is different than with shipping companies, so it might not be worth it for only one box. While DHL, etc will quote you for the end to end cost and will handle the package at your destination, with removal companies such as PSS,..." Read more

a year ago