PSS International Removals Reviews & Testimonials

4.6 (1,902)

Reviews: 1,902


5
81%
4
10%
3
0%
2
1%
1
7%

91% of customers would recommend PSS International Removals

Richard Hobbis

Richard Hobbis star-alt star-alt star-alt star-alt star-alt

"These guys are awful. They packed up our household for a move from Surrey, UK to New Zealand and loaded it into a container on-site. Their idea of packaging is appalling! They have absolutely no idea of how to package paintings or furniture for moving across town let alone around the world. Paintings had packing tape stuck directly to the edges of the frames..." Read more

3 years ago

Ashley star-alt star-alt star-alt star-alt star-alt

"Very patient and helpful team, they helped my parents move to England with a ton of oddly shaped furniture. Cannot thankyou enough!"

3 years ago

Joy star-alt star-alt star-alt star-alt star-alt

"If I could give this company no stars I would. When booking with PSS I was given a timeframe of 8-12weeks to get all our packages to NZ, knowing full well it would take a bit longer with covid congestion’s etc. The staff and my move manager were in contact with me up until the point that our packages where picked up. It’s been 8 weeks and I still haven’t rec..." Read more

3 years ago

Brian Duffy star-alt star-alt star-alt star-alt star-alt

"This is horrendous got a email yesterday to pay full amount 5000 pounds 7 days prior move to Spain . I paid deposit of £350 on the 25/08/21 . I phoned today and told them that was impossible as house monies not received till the 13/09/21 I shall have to cancel .They told me that they are keeping our deposit as it monies was received on the 24/08/21 WOW what..." Read more

3 years ago

Sinead Macklin star-alt star-alt star-alt star-alt star-alt

"Very good service provided in UK when we had survey and items picked up and brought to storage. Very efficient initial small delivery to our temporary accommodation in Ireland. Unfortunately very poor service experience since. We had to wait over two months for delivery of rest of our items despite giving plenty of notice on move to our new house. We had to..." Read more

3 years ago

Dean star-alt star-alt star-alt star-alt star-alt

"PSS gave a very competitive quote but the service was outstanding too. The surveyor was friendly and helpful. He gave us lots of tips and the people in the office took time to answer our questions too. The PSS crew were really careful with our things and did a thorough job. We would definitely use them again and recommend them in the future as well."

3 years ago

Dr SGK star-alt star-alt star-alt star-alt star-alt

"I had a very good experience with my move to Norway from the UK. The prices were the best in the market, the quotes were very close to the final price and I had my personal effects delivered in mint condition."

3 years ago

Ben R. star-alt star-alt star-alt star-alt star-alt

"PSS are quick to quote and take payment but that’s where the efficiency ends! You will be assigned an account manager who never gets in touch and is ‘just about to call you’ whenever you chase them up! We have now been waiting an extra TWO months for our shipment and PSS have now stopped answering emails. I have asked for compensation (which I feel I dese..." Read more

3 years ago

Dawn Anderosn star-alt star-alt star-alt star-alt star-alt

"These guys were the professional movers I didn’t know I needed. They advised on all the forms and paperwork and what we could and could not ship. Our whole house was packed in record time in including the disassembly and reassembly of furniture in record time."

3 years ago

Kirk M. star-alt star-alt star-alt star-alt star-alt

"The team are really hands-on, flexible and just a great help. Really pleased with the service."

3 years ago

Martha Lee star-alt star-alt star-alt star-alt star-alt

"PSS International Removals were professional, extremely helpful and provided great value for money. Communication in advance, and throughout, was fantastic."

3 years ago

Megan Salinas star-alt star-alt star-alt star-alt star-alt

"Absolutely fantastic moving company, you can tell these people really care your possessions. I am really grateful for this experience."

3 years ago

Kayla Foxx star-alt star-alt star-alt star-alt star-alt

"Service is first class both in quality and price, thanks to Anna so much for all your help!"

3 years ago

william star-alt star-alt star-alt star-alt star-alt

"Moving out of the house and moving abroad in a short time frame is very, very stressful. I wouldn’t recommend it! I would recommend hiring PSS International Removals though, they made the whole process so much easier. All our belongings arrived in perfect condition too."

3 years ago

Julian star-alt star-alt star-alt star-alt star-alt

"The team at PSS Removals are fantastic, they packed up the entire contents of my home in just 2 days. Now everything is on its way. All ready for my new life in Australia!"

3 years ago

Nicole V star-alt star-alt star-alt star-alt star-alt

"We recently relocated to Melbourne, Australia. Despite the restrictions in Australia, quarantine, delayed shipments and a bunch of other issues PSS were brilliant. They genuinely cared and their partners Palmers Relocations were really helpful despite everything. Would highly recommend, nice to see a company who cares."

3 years ago

agata kudla star-alt star-alt star-alt star-alt star-alt

"We used this company to move our household belongings abroad. There was quite a lot of stuff including mainly furniture, electrics, tech, etc. Gentlemen who prepared that offer for us was ok enough for us to choose this offer. All the problems started when our 'move manager' Keith L. took over. The lack of knowledge was shocking, but I know that there are pl..." Read more

3 years ago

Kristy Elovaris star-alt star-alt star-alt star-alt star-alt

"PSS packed up our one bedroom flat in London, U.K in December 2020. The removal cost just over £2500. We also painstakingly compiled a valuation inventory of all of the items that were to be shipped, and paid over £300 for marine shipping insurance. On the moving date the movers were very friendly and polite, but also very quick. They completed the job in..." Read more

3 years ago

Marcos star-alt star-alt star-alt star-alt star-alt

"Everyone at PSS Removals is great, all super friendly and very hard-working. Our move to USA during the pandemic was very smooth. Thank you so much!"

3 years ago

Mr Symes star-alt star-alt star-alt star-alt star-alt

"After 4 months finally received my goods from the UK to Australia. Mattress covered in what looks like oil. The mattress was loaded onto their uk truck unbagged, imagine damage caused because of this. 2. Also despite emphasising the need to carefully wrap my oil paintings, they were not separated with a stiff cardboard and the rear stretcher centre frame h..." Read more

3 years ago

Mike star-alt star-alt star-alt star-alt star-alt

"Cannot recommend these guys enough! Both organising and arranging pick up was really easy. When they were here, they were friendly, efficient and professional throughout. There was a slight delay with our container arriving in Australia but that is to be expected in the current time. But the customs clearance and delivery and was all arranged with a very hel..." Read more

3 years ago

David star-alt star-alt star-alt star-alt star-alt

"PSS were great, they handled everything perfectly for our move from packing items up and even customs clearance. Highly recommend!"

3 years ago

A D star-alt star-alt star-alt star-alt star-alt

"Do not trust them!!! First they give you a quote ( only slightly lower than others, not to raise suspicions) then they will do a zoom/video assessment. They will grossly underestimate the volume to charge you later much much more, then they will add extras like freight and currency adjustment ( whatever that is, but it will cost you extra £200) and at the en..." Read more

3 years ago

Jonas steven

Jonas steven star-alt star-alt star-alt star-alt star-alt

"We had a brilliant experience, and communication was fantastic. Always responded promptly to my emails when I had any questions or queries. Thank you again for a stress free experience! 10 out of 10!!"

3 years ago

Google review

YT Juice WRLD star-alt star-alt star-alt star-alt star-alt

"We used PSS to ship our stuff to Saudi Arabia. The comms, packing, and storage services in London were very good, but when we arrived to Saudi Arabia we had to pay a huge amount of money to get our stuff, which was not included in our door to door contract. PSS were not helpful at all and they claim not to know the fees at the destination country. Very unpro..." Read more

3 years ago