Sophie
Cheshire Customer
"Customer service team is so helpful for arranging the early delivery to us. And delivery team had a good manner and careful to move our cargoes. Much appreciated."
2 years ago
Nigel Emery
"My shipment has been picked up in the UK and is now in transit to the USA. The whole process was made simple by the efficient and helpful office staff at PSS. (Austin Young) As my pickup was outside the M25 a subcontractor was used for pickup he was extremely helpful and proficient. I also felt that the pricing was good"
2 years ago
Alison Mazanec
"UK Communication was consistent and excellent. Delivery guys were most helpful. All well packed. Happy customer."
2 years ago
Carl Chilley
"Great team, patient, good sense of humour and knew what they were doing. Made stressful day straightforward."
2 years ago
Mark F
"Tom and Helen been so helpful,I can not recommend them enough."
2 years ago
DavidO
"The PSS team arrived on time, they were helpful and alerted us to any breakages. We were blessed with good weather which was lucky as they had no floor covering material to prevent carpet smudging in the event of rain. All in all the move went well - no complaints"
2 years ago
Isabelle
"Timely delivery. very nice staff."
2 years ago
Phil
"Do not use if you want all your things to arrive. Very poor communication, get you in with a good price but then hold your packages hostage with more fees once they arrive. Also they made up an invoice for us that we had to pay but they didn’t actually have all our boxes and had lost one. No real follow up afterwards"
2 years ago
Kat Asif
"We decided to use PSS for our international move to Sydney, on the recommendation of a couple of people we knew. From the start we found everyone we spoke to friendly, informative, with great communication. The quote we were given for a shared container was very reasonable. Once we paid our deposit we were assigned Helen, as our move manager. She was always..." Read more
2 years ago
Soundar Rajan
"We have used PSS before for our last international move and therefore we are a repeat customer. The reasons why we stayed with them are simple: they do the basics brilliantly - prompt responses (Austin Young is excellent), courteous staff and frontline employees, sticking to promises and making customers feel valued. We will use them again. We strongly reco..." Read more
2 years ago
Tina
"The staff were very helpful, communicative and kept me abreast of all developments."
2 years ago
Matt G
"Great guys - super helpful and nice to spend a couple hours with!"
2 years ago
Carol Stammeijer
"I was very happy with the communications from PSS that commenced as soon as my consignment arrived in the UK from Australia. Any paperwork was emailed promptly and any queries I had were responded to within 24 hours. Arrangements for delivery were good and the guys (Jamie 1 and 2) turned up right on time and did a fantastic job of unloading, placing and unw..." Read more
2 years ago
Nicola Murphy
"Very profesional staff"
2 years ago
Mrs T Curran
"Whenever I called PSS to ask for clarification about what could or could not be shipped as unaccompanied baggage, or when I asked for advice about how the various forms needed to be completed, they were always very polite and helpful in the manner in which they responded to my many queries."
2 years ago
Dayne V.
"Quick, efficient and very effective. Arrived on time and packed up my household contents in an hour and a half. Great work!"
2 years ago
Wesley Manley
"Very happy service."
2 years ago
Matthew Jelley
"Great communication in the lead up to delivery. Checked the proposed date was convenient prior to setting. On delivery day, the drivers kept me updated on ETA, and very professional; they moved everything into the garage as my 65y.o mum was there to receive on the day. Couldn’t ask for more!"
2 years ago
L Mac
"Really helpful on the phone and by email before the move. The team sent to pack up the house were lovely and so efficient. If the rest of the process goes as well as the start it will be the best move ever."
2 years ago
Darren Ford
"From the word go the communications and support was great from the team at both ends of the movement. Support was available right up to delivery point the delivery was on time with a great driver the team arrived promptly to offload where amazing very professional and friendly they came with a smile and willing to work great guys and made a major move much m..." Read more
2 years ago
Nina
"Great guys who were happy and hard working. Excellent service so far."
2 years ago
Mr Matthew Hill
"Easy website to use, all staff very helpful even after multiple calls"
2 years ago
Dallas
"Very helpful with the whole process would definitely use again"
2 years ago
ian senior
"Everything ran on time. Great 😊"
2 years ago
"So helpful from beginning to end. Alec answered all of my questions and was very friendly to deal with"
2 years ago