PSS International Removals Reviews & Testimonials

4.6 (2,954)

Reviews: 2,954


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Christine star-alt star-alt star-alt star-alt star-alt

"It’s been an absolute pleasure dealing with Steve, the friendly & helpful delivery & collection man from PSS Removals. He is a wonderful example of customer service at its very best. Thank you Steve. "

2 years ago

ada ch

ada ch star-alt star-alt star-alt star-alt star-alt

"CS Theresa was very helpful. She had a great arrangement for me. And the delivery’s staff also very nice and helpful. It’s a great experience for me to use PPS."

2 years ago

PaulR star-alt star-alt star-alt star-alt star-alt

"No problems, professional courteous."

2 years ago

Jon Lewando

Jon Lewando star-alt star-alt star-alt star-alt star-alt

"Attitude of the crew was excellent and they seriously got on with the job. Lots of humour made the day go well"

2 years ago

Zoe C star-alt star-alt star-alt star-alt star-alt

"Their experienced staff are well follow through the shipment in every operation levels. We already have them for 3 shipments."

2 years ago

Custard star-alt star-alt star-alt star-alt star-alt

"Excellent care and professionalism at every stage- highly recommended!"

2 years ago

Bryn Timmis star-alt star-alt star-alt star-alt star-alt

"Easily organized and efficient service, friendly too! "

2 years ago

Peter star-alt star-alt star-alt star-alt star-alt

"I have to say our experience of PSS is appalling and we have to agree with the reviewer who wrote on 6 March 2024. PSS organised our move from London to Melbourne and it has been the most horrible experience as follows: - At all points, the moving crew were to trying rush through the packing. - There was no name or identification/shipment number on the b..." Read more

2 years ago

Jerome Gaslain star-alt star-alt star-alt star-alt star-alt

"PSS in London were quick to respond to my queries after the initial quote. Filling the multiple forms and paiement were easy to proceed. They deliver boxes to my place and sent a tracker for pick up on collection day. The drivers are also friendly and efficient. So far im happy I picked PSS. "

2 years ago

Lynsey star-alt star-alt star-alt star-alt star-alt

"Brilliant service! 2 very efficient and friendly packers, nothing was too much trouble and they treated our home and contents with respect. Great customer service from the rest of the team from the contents assessor to the case worker. Would recommend this company to anyone shipping their life to the other side of the world! "

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Not Much to Say Apart from Utter Disappointment I don't have much to say apart from expressing my utter disappointment with PSS Removals. It has been a staggering 5.5 months since we sent our boxes from London to Brisbane, and we have yet to receive them. The company's website claimed a maximum delivery time of 3 months, but they have blatantly disregarded..." Read more

2 years ago

Jaime star-alt star-alt star-alt star-alt star-alt

"This whole experience so far has been brilliant. I thought this was going to be the most stressful part of moving to Australia but actually it has been the easiest. From starting with the surveyor to the office staff that are always at the end of the phone to help and guide us through every step of the way, even dropping us emails and phone calls to see if w..." Read more

2 years ago

Talou star-alt star-alt star-alt star-alt star-alt

"The crew were polite and friendly on arrival. As I they started to pack I realised how professional and efficient they were. Everything was packed perfectly and it wasn’t a single square foot over what I was quoted. "

2 years ago

Melanie Reed star-alt star-alt star-alt star-alt star-alt

"Extremely helpful every step of the process. Friendly, careful, respectful, interested in the work. Made it as easy as possible and gave regular updates. "

2 years ago

Lawrence Bryant star-alt star-alt star-alt star-alt star-alt

"Good communication, excellent service. Professional work. Great loaders no problem to small. Came prepared and handled our consigment with care. Very pleased. Thank you for your efforts. Job well done. "

2 years ago

Yvonne star-alt star-alt star-alt star-alt star-alt

"Craig and Adam who packed and moved our belongings were excellent. They couldn't do enough for us. We've used PSS twice now for international moves, and I would recommend them. The office staff are polite, friendly and very helpful. Top marks."

2 years ago

Martin star-alt star-alt star-alt star-alt star-alt

"Having just used PSS International Removals to organise a shipment from the UK to Australia I can categorically say I have been extremely impressed by the service they provided. Communications were fantastic. Clear, detailed advice and information was imparted in a friendly professional way. Responses were always really fast. Helen, our move manager was very..." Read more

2 years ago

Helen West star-alt star-alt star-alt star-alt star-alt

"Excellent service, 2 guys could not have been more courteous, professional and informative with my move from Australia back to wet Britain.... Thanks so much for making such a smooth and efficient move. All the best Helen "

2 years ago

Michael Roberts

Michael Roberts star-alt star-alt star-alt star-alt star-alt

"Competent, friendly and efficient, service from a company that knows and understands the business that it is in."

2 years ago

Federico star-alt star-alt star-alt star-alt star-alt

"Steve was very punctual and professional. 5 stars!"

2 years ago

K. Howell star-alt star-alt star-alt star-alt star-alt

"PSS are very easy to deal with. Very responsive when emailed, pricing was quoted via information provided and very fair. The whole process was stress free, would highly recommend."

2 years ago

John Nelson star-alt star-alt star-alt star-alt star-alt

"Very professional team arrived and took total care and respect of our stuff.They made the whole experience easy and stress free"

2 years ago

Kathy Kwok

Kathy Kwok star-alt star-alt star-alt star-alt star-alt

"The delivery was on time, the moving cartons were intact, and the moving workers were efficient and courteous."

2 years ago

Steven Bujanski star-alt star-alt star-alt star-alt star-alt

"unfortunately not a great experience so far. Now subject to a claim with all picture[s] of numerus breakages required as evidence and testimonials from local transport company to validate our case. Hopefully they will be helpful and sort quickly without unnecessary avoidance of responsibility. We will wait and see! "

2 years ago

Hannah Butler star-alt star-alt star-alt star-alt star-alt

"The move was fine for the most part. However, I specifically asked them if they could move saxophones, and they said they had lots of experience. When the saxophones eventually arrived they were wrapped in a thin layer of paper which is in no way good enough. Saxophones are very fragile and need to be packed carefully before shipping. Everything else was fin..." Read more

2 years ago