PSS International Removals Reviews & Testimonials

4.6 (1,902)

Reviews: 1,902


5
81%
4
10%
3
0%
2
1%
1
7%

91% of customers would recommend PSS International Removals

Miss Georgia Robinson star-alt star-alt star-alt star-alt star-alt

"Ryan and Andrew from PSS were great! They respected our property and handled our belongings with care, very polite and great with the kids. We are very thankful to the team at PSS, from start to finish, they have really made this move a breeze! Thank you."

5 months ago

sylvia gilbert-smith star-alt star-alt star-alt star-alt star-alt

"After the nightmare job of packing up �stuff� and it wasn�t even a whole house, Steve arrived early the next morning to pick the boxes and pictures up treating them as carefully as I could have myself if I could have managed anyway. Well done Steve. Austin and Charlie were really helpful too in the office when i got lost in the process. They have obviously c..." Read more

5 months ago

Rik star-alt star-alt star-alt star-alt star-alt

"A happy team arrived, albeit an hour and a half late, but they worked hard and diligently, taking great care to wrap all our belongings. Very polite"

5 months ago

Nina Smith star-alt star-alt star-alt star-alt star-alt

"Our experience so far has been amazing. The administration and organisation of the process was been flawless. Friendly and reassuring staff who helped with any query we have had. The packing team were equally fantastic. Prompt, speedy and efficient and good fun too. Thank you."

5 months ago

Liz star-alt star-alt star-alt star-alt star-alt

"After losing a whole lot of money on a previous company that went into administration we honestly feel confident in PSS International. Thank you! Salma and Austin's attention to detail has been excellent. Professional and friendly. We very much look forward to receiving our goods! Wishing you all the best."

5 months ago

Jonathan Stamp star-alt star-alt star-alt star-alt star-alt

"PSS got everything right. Polite, efficient, fast, they explained everything they needed, and they did everything they said. 10/10."

5 months ago

Louise star-alt star-alt star-alt star-alt star-alt

"Great initial experience, with Charlie being very patient organising things and Steve being lovely when collecting all the boxes. Now it's a waiting game for my boxes to arrive at their destination."

5 months ago

j lind star-alt star-alt star-alt star-alt star-alt

"The team from quote, booking to packing has been so professional. I couldn't recommend them more. The price was fantastic also. Thanks so much!"

5 months ago

Samuel Chen star-alt star-alt star-alt star-alt star-alt

"Team is very helpful to arrange priority service and special delivery arrangement to fit my very tight schedule for customer satisfaction. Although the surcharge is bit higher but it is absolute alright at least with feasibility to solve customer problem. Communication and friendliness from delivery team also great for professional work. I will use this..." Read more

5 months ago

max fran�ois star-alt star-alt star-alt star-alt star-alt

"From the start communication was amazing, Austin, Steve and all the team were very nice dealing with me and the stress of sending my stuff abroad. I am still waiting for my stuff to be delivered and will update this but as of now it was a very good experience. The team was clear on the invoicing and on charges that may be added through the process. Steve was..." Read more

5 months ago

Paul star-alt star-alt star-alt star-alt star-alt

"Removals went as per plan. Guys turned up within the nominated slot, polite and professional and providing advice where required. Left the property clean and tidy, having removed all left over packing material etc. Many thanks"

5 months ago

Lan star-alt star-alt star-alt star-alt star-alt

"Moved from UK to Italy. Great experience overall. Every step has been handled professionally. Good communication with all staff involved. Items have been packed and labelled very well. Moving team in Italy also did an excellent job. It took almost 5 weeks to complete the move. But Considering the price is competitive and everything arrived safely. Would give..." Read more

a year ago

Jenny Ireland star-alt star-alt star-alt star-alt star-alt

"Charming, attentive, patient, tip top customer service given by several team members but primarily by the lovely Alec! My endless queries and concerns were answered and allayed with a calm and professional manner, giving me confidence during the whole process that my baggage was in the capable hands of an experienced business. Thank you Alec! Thank you PS..." Read more

a year ago

Daniel Hawley

Daniel Hawley star-alt star-alt star-alt star-alt star-alt

"Made life easy"

a year ago

Pastor Anthony Thomas star-alt star-alt star-alt star-alt star-alt

"Despite several changes to the collection date, company was always accommodating. Collection driver was polite,"

a year ago

Emma Jeffrey

Emma Jeffrey star-alt star-alt star-alt star-alt star-alt

"I would have given zero stars if that was an option. Collected my items prematurely, then charged storage costs, lost 6 of our bags, shipped 3 incorrectly, now is refusing to release the rest of out stuff until we pay for the bags we didn't want shipped in the first place. Haven't had a response in weeks. Absolutely atrocious customer service when I have..." Read more

a year ago

Ian Cushion

Ian Cushion star-alt star-alt star-alt star-alt star-alt

"Responsive and really helpful. Pleasure to deal with!"

a year ago

Phil star-alt star-alt star-alt star-alt star-alt

"After writing a previous review about the shocking service, we were advised to contact customer service and Anne Forman who would look in to it. She wrote two email and we have not heard back in a month. No resolution. Absolutely disgusting to pretend to help"

a year ago

gar spaceman

gar spaceman star-alt star-alt star-alt star-alt star-alt

"Terrible packing, with mislabelled boxes. they lost over 100 vinyl records of mine and part of a bed. Totally washed their hands of it once our possessions were delivered in New Zealand. Took ages with replies once we were out of the UK. ALSO word of warning: They use Basil Fry & Co as default insurers. AVOID them at all costs, as they will not pay out the..." Read more

a year ago

ian Lewis star-alt star-alt star-alt star-alt star-alt

"Very helpful packers. Prompt, diligent and courteous. So far everything has gone very smoothly. Thank you"

a year ago

James Aarons

James Aarons star-alt star-alt star-alt star-alt star-alt

"The cleaners did a great job. No complaints"

a year ago

Alison Le Poidevin star-alt star-alt star-alt star-alt star-alt

"Amazing service from beginning to end! Robert was fantastic handling the quotes for us. Rachel was great dealing with the shipment. John & Julian were incredible yesterday packing so efficient & very pleasant they worked so hard. Thank you all so much."

a year ago

Rachael Davies star-alt star-alt star-alt star-alt star-alt

"No nonsense, efficient, reasonable cost & friendly - already recommended to friends who moved overseas"

a year ago

Tara star-alt star-alt star-alt star-alt star-alt

"10/10!! Amazing service!!"

a year ago

Athena Chen star-alt star-alt star-alt star-alt star-alt

"Very smooth and pleasant experience. The delivery driver called ahead an hour in advance to ensure I was at home and also followed up when they were 5 minutes away. Very polite and friendly attitudes, and a swift and effective unloading and moving of my eight boxes to my sixth floor flat. Would definitely recommend their services."

a year ago