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Richard Phillips
"The office staff were really helpful and responsive when trying to organise the removal. The guys collecting the furniture and boxes worked incredibly efficiently. They were polite and really listened to our concerns about the whole process."
2 years ago
Ed Chapman
"Professional, knowledgeable, and friendly packers. They arrived within the stated time window, worked non-stop, asked questions when unsure, and have given us 100% confidence that our belongings will arrive safely."
2 years ago
Fleur Beale
"Fantastic service from Charlie and John on the phones! Great communication throughout. Can’t recommend highly enough. Joel who picked up boxes was fantastic and made everything easy. Includes boxes, tape bubble wrap and friendly service!! Have already referred you to others thank you 👍🏻"
2 years ago
Aston
"Very sweet and friendly delivery guy! Everything arrived in good condition. No damage to anything. Had constant updates whenever asked and all emails were responded to quickly. Thanks for making my move overseas smooth :)"
2 years ago
xoliswa mkonto
"This company with all it's staff has been great since the start of my request to the day of collection of my items. The delivery driver, Julian and partner has been extremely helpful with the packing and wrapping always smiling with a great sense of humour. PSS Removals price has been competitive cheaper than most other shipping companies. Great experience a..." Read more
2 years ago
Au to Uk
"All my initial questions were fully answered promptly, I was booked in speedily as I had to arrange the shipment at short notice. Austin was extremely helpful especially when I’d made mistakes. I have used you 3 times now and do recommend you to friends."
2 years ago
Margaret Derbyshire
"Every request I made was answered clearly and immediately, staff so helpful and assuring for me. Chaps who came to pack all our belongings were great, polite, helpful and informative. Fabulous company, I had tried a couple of others who were pleasant but PSS was fantastic"
2 years ago
GC
"The baggage team were very helpful, especially Charlie and Jon Liam. Even though I needed extra boxes last minute and needed help with my forms they were patient and extremely knowledgeable. I would definitely recommend PSS and will be using them again if I need to ship items abroad."
2 years ago
Sacha
"Absolute fraudsters! They will basically hold your belongings as ransom at the other end until you pay extortionate additional charges for no specific reason - they just give totally non-sensical and vague reasons for the charges, with no proof. Read the other reviews. This rating must be altered by them writing fake reviews and rating awards. Additionally t..." Read more
2 years ago
RAP Duplay
"Fantastic company. Due to a misunderstanding with my friend, I was not home for the collection of the boxes! The staff called me and my friend and waited for me until I could be home to collect her boxes... AMAZINGLY KIND of them to go the extra mile for us. Thanks again guys.... And I am sorry you had to wait for me."
2 years ago
GUL HX4 8QF
"From the quotation to the container setting off on the 10th November we have experienced nothing but friendly professional service The crew that came to pack and load the container were absolutely fantastic- we are Lee everything crossed that we get the same quality of service in Australia"
2 years ago
Dear Mr Lee
"PSS have been paid to collect 10 boxes bound for Australia. They have failed to collect on 2 occasions wasting my time as I took both days off from work! On both occasions they sub-contracted APC and DPD and both let me down with DPD stating that no-one was at the address! PSS cannot walk away from this and blame others for a service I paid them for. Extreme..." Read more
2 years ago
Ben Guy
"Did everything they said they would do. Walk in the park easy. Great company. Very professional. Excellent price. When ringing, always spoke to a human, no “chat bots robots cyber bots download the app tick the box, it’s easier on line” just real humans to speak to."
2 years ago
Chris
"The service is of a professional level. The staff arrived punctually that morning with smiles. They handled our things carefully. All our things arrived safely without breaking. Every time they entered our house, they stepped on our mat for some time so that their shoes would not carry too much dirt. The whole moving process took less than half an hour,..." Read more
2 years ago
Alan Goodwin
"Absolutely fantastic. Only quoting firm that sent a representative to the house. Our move manager Helen went above and beyond to keep the move on track when the shippers presented problems, and the packers were first class. Could have been better/more helpful!"
2 years ago
Andy Burgess
"Second time in two years of using PSS, very happy with the service and communication, all my questions answered, nothing too much trouble The guys who packed & collected my items were very professional, polite and thorough My only negative was that the last time (2021)we used the service the sister company in Australia added a charge that we were not aware..." Read more
2 years ago
Muhammed Swehli
"Honest to god the absolute worst company I have ever had the misfortune to work with. The delayed my loading because it was too hot. Refused to cover the extra rent now due then try to charge me more money for freight because we missed the vessel and the next one was as more expensive. Ship with anyone else. Don’t trust this company. Mrs king and the rest of..." Read more
2 years ago
Pearl Trebilcock
"I contacted pss shipping to send a mountain bike to australia for my son.i spoke to a man called Charlie, several times, asking about the process, overall costs etc. He was very polite and helpful. The bike was collected by dpd promptly and i received several emails about progress. It is not with my son yer, (sent on fri 7th oct, so waiting for it to arrive..." Read more
2 years ago
Shane
"Contacted Pss after trying numerous other companies. Quote was very competitive and communication has been spot on. The website is informative and you have a case handler to take you through the process. Our household goods were taken via a 20ft container destined for freemantle on Friday and the team which arrived to box the house up were quick and efficien..." Read more
2 years ago
David Meadows
"Packers arrived on time with phone call when they were half an hour away. All packed in short order and whilst they were loading the van a customer service manager rang to check all was okay."
2 years ago
Annabel McCone
"Great service from beginning to end. Competitive quotes, helpful links and essential information. Flexible on changing amount of luggage. Follow up call the day after collection. Highly recommend PSS"
2 years ago
Karen
"The company do not manage your move overseas , your shipment is left on the dock, they don’t know whether it has left port until you undertake to track it yourself, they say it is beyond their control but they just don’t stay on top of things. Then they charge huge amounts for storage which amounts to another 20% on top of the removal bill. Don’t use this fi..." Read more
2 years ago
Max Edwards Intuitive Fitness
"The service was excellent. PSS were in regular contact about all the details and everything that needed to be done. It was also a very good price. Thanks to Shayne for organising everything. He was very helpful and that was much appreciated as I was moving country."
2 years ago
Natalie Zalka
"Great communication and excellent moving crew 5*. The team were very quick and careful with our belongings. Would highly recommend"
2 years ago
"The two gents were very punctual, arrived 8am on the dot and got to work straight away. They tolerated our 20 month old being a little too curious and accommodated us when we accidentally packed something we shouldn’t have. Very polite and very professional."
2 years ago