PSS International Removals Reviews & Testimonials

4.6 (2,314)

Reviews: 2,314


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Brandon F star-alt star-alt star-alt star-alt star-alt

"My family planned to relocate to USA in Oct 2021. We shopped around online, reviewed Trust Pilot and went with PSS. The Items got picked up, wrapped and taken away on 6th Oct'21, a few days before we flew out with a promise of an estimated worst case arrival date (x 3 months latest, but usually x 2). I arrived in USA end of Nov'21, contacted my guy at PSS..." Read more

2 years ago

Miss u hasan star-alt star-alt star-alt star-alt star-alt

"im happy that our shipment was delivered safely and securely to our destination country with no hassle at all....thanks to pss removals for their efficiency in making sure we got our shipment on time."

2 years ago

Paul Harper star-alt star-alt star-alt star-alt star-alt

"PSS have had our possessions for 7 weeks, the costs have increased once already since the initial quote and despite a 5-9 week timeline, there is radio silence. Email after email are going unanswered. I will update as we progress."

2 years ago

Ruairi O'Shea star-alt star-alt star-alt star-alt star-alt

"PSS have had our possessions since the end of September as my partner and I moved from the U.K. to New Zealand. As of today - 6th January - our possessions have still not been shipped and today we have received a supplementary invoice asking for further payment as the price has gone up since PSS took hold of our possessions. Never experienced anything like..." Read more

2 years ago

Jacinta Hineariki Childs

Jacinta Hineariki Childs star-alt star-alt star-alt star-alt star-alt

"I cannot explain how grateful I am to the staff at PSS. 3 days before my flight we realised our passports were packed for shipping a few weeks previous. After trying embassy's and passport offices we turned to PSS in the hope that by some miracle our boxes were still in the UK and not on the way to NZ. In less than 24 hours (and with a bank holiday )they wer..." Read more

2 years ago

Musa Madden star-alt star-alt star-alt star-alt star-alt

"We were happy with the shipping service from PSS. We shipped a large quantity of boxes and bags to India. We found them to be cheap but trustworthy. The service included door to door delivery and customs clearance. No items were damaged or missing."

2 years ago

Katrina Thompson

Katrina Thompson star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. The customer service team were friendly and helpful. The surveyor who came to visit was professional and provided useful advice on our move. The packers worked tirelessly to wrap and pack everything securely. At first I thought that not everything would fit into the 20ft shipping container but somehow they managed to pack..." Read more

2 years ago

Matthew Noble star-alt star-alt star-alt star-alt star-alt

"Shipment took about 2 months back to Australia and there was good communication from them throughout. Great value for money compared to other companies I tried. Highly recommended if you are shipping belongings overseas that are not needed urgently."

2 years ago

Peter star-alt star-alt star-alt star-alt star-alt

"Thanks to Dave from PSS Removals who advised me not to use my own boxes for packaging of my materials which had to be transferred from US to Dubai. While packing only I realised that the free cartons they provide are purposely designed for international shipping. On receiving my shipment in Dubai I realised that it was the best decision I took as my boxes di..." Read more

2 years ago

Fannie Yip star-alt star-alt star-alt star-alt star-alt

"I need to complaint your company's of poor services for my shipment arrangements. I have paid in full for my shipment total approx. £6K and transit time +200 days (+half a year) but finally you need to booked total in 4 times deliver slot for arrangement.…. this is really ridiculous on this matter. Do not recommend this company"

2 years ago

Lydia Hughes star-alt star-alt star-alt star-alt star-alt

"I recently relocated my single household from Manchester to Toronto. I googled for good removal services in UK, read about PSS. Got a good quote - within 10 mins and well under my estimates and compared well to other companies. I went ahead with the PSS team, expecting minor damages and possible run-over expenses but everything went just fine. No damages and..." Read more

2 years ago

Phoebe star-alt star-alt star-alt star-alt star-alt

"I have been a frequent traveller to various countries and have been using the services of PSS for a few years now. I have received many quotes for my boxes filled with personal belongings many times for various companies- but PSS has always stood out with its best quotes. My recent transfer was from UK to Australia and this time too I got a good experience a..." Read more

2 years ago

Victoria star-alt star-alt star-alt star-alt star-alt

"I had to carry my huge tool-box to Australia for a work assignment. My friend had previously used PSS Removals for similar work. These tools were really heavy so had to be shipped via sea freight. The company provided me with all the packaging material. As advised by them I cleaned all the tools and packed them individually first and then placing them in a b..." Read more

2 years ago

Bailey star-alt star-alt star-alt star-alt star-alt

"I was moving to Australia last summer and had to literally wrap up my entire 2 bedroom apartment in a week. I’m a huge collector of electronic gadgets like old-fashioned music instruments and computers. So I could not risk leaving them behind in the UK. PSS International Removals assured me over phone the removal of these items from UK to Australia. Each ite..." Read more

2 years ago

Leonard Hobbs

Leonard Hobbs star-alt star-alt star-alt star-alt star-alt

"I used the moving service of PSS International Removals for my work transfer to California. The team I must confess were very flexible as they understand the sort notice and also the change to my flight schedule. They worked around my schedule and packed up my entire house in two days. I was really dreading this move with all my belongings but the team reall..." Read more

2 years ago

Jesper Haar

Jesper Haar star-alt star-alt star-alt star-alt star-alt

"Thanks to PSS International Removals and their great ground team for ensuring my timely removal of house goods from UK to South Africa a success. I must appreciate their planning process, at the beginning it seemed unbelievable for me that the goods from all my three bedroom house could be packed up in two days but I must say that their experienced team made..." Read more

2 years ago

Elizabeth Hughes

Elizabeth Hughes star-alt star-alt star-alt star-alt star-alt

"PSS shipped our boxes and cases from London to New York. Cheapest price but great communication and customer service. Everything was easy with packing materials including cartons, bubble wrap and tape being delivered free of charge. The documentation was fairly straightforward and pick up arranged. Final delivery was made in good time – every arrived in perf..." Read more

2 years ago

Charles Ellis star-alt star-alt star-alt star-alt star-alt

"Initially all seemed well with PSS Internationals, they quoted a fair price although significantly underestimated the volume required (however it was by skype). However, the nightmare started post removal. First of all they clearly do not hedge or book the currency and freight when you actually confirm the booking as they then charged an extra £300 for cur..." Read more

2 years ago

Simon star-alt star-alt star-alt star-alt star-alt

"Moved from London to Sydney Australia, the removal crew packed the boxes half full which caused us significant extra charges, we did not know that they were only half full until the boxes arrived in Sydney. Would avoid this company at all costs."

2 years ago

Zoë Lauren Fenton Payne

Zoë Lauren Fenton Payne star-alt star-alt star-alt star-alt star-alt

"I highly recommend PSS International Removals, they were affordable, helpful and provided an incredibly professional and speedy service, I can't thank John enough!"

2 years ago

Jonathan star-alt star-alt star-alt star-alt star-alt

"Very efficient service for our move across the pond. Boxes for packing delivered and collected very smoothly. Reasonable price by air freight to ensure reliable delivery."

2 years ago

Nicholas star-alt star-alt star-alt star-alt star-alt

"We used PSS recently to move our 5-bedroom home and highly recommend them based on our personal experience of overseas removals. The service representative Lauren was friendly and handled our queries efficiently over the phone and mails, providing us all the requested details on time. We were made fully aware of the process, what to expect of the collection..." Read more

2 years ago

Jake Greenwood star-alt star-alt star-alt star-alt star-alt

"Our son moved to Canada last summer for college. Based on good on-line reviews, we contacted PSS team who guided us on the quote process. All his stuff was packed into 6 boxes and we got a decent quote based on our expectations. The boxes were delivered by air freight within 10 days - just as advertised. It was a no stress and excellent experience for us."

2 years ago

Grace star-alt star-alt star-alt star-alt star-alt

"We moved to India last month and I am very happy with the moving services of PSS removals. It’s very easy to get a quote - just dialled up their number and done within 15 minutes. Their administration team answered all my questions patiently, explained the process and gave me a price based on the number of boxes. The actual collection and delivery process as..." Read more

2 years ago

Fern star-alt star-alt star-alt star-alt star-alt

"Our things were picked up by PSS from London in August and arrived at our front door in New Zealand first week of December. Considering the container shortages and local lockdowns due to the pandemic, we found this quite fast. Lynn was very helpful at explaining what boxes would be best for specific items and for answering questions I had about the forms and..." Read more

2 years ago