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A Ez Alex
"Demanding extra money to nearly double the quote Ransoms your good Very unprofessional Avoid"
2 years ago
Chloe Reynolds
"Easy email Comms, clear instructions for the paperwork and payment online was simple."
2 years ago
Mr Hinckley
"The crew were friendly, meticulous and efficient. Ask me again when I have seen whether everything arrives satisfactorily."
2 years ago
ZP
"1. Very aggressive and pushy. 2. Incompetence around insurance (Laura C., if you don't know a technical term, don't argue with the person using it. Find out what the term means first. Cause guess what, the insurance provider said the same thing I did... You know like maybe I know what I'm talking about because it relates to my profession...) 3. Generally r..." Read more
2 years ago
Woodend Wanderer
"There was clear information given to me at all stages of the process. Claudia in the office was very helpful and answered all our questions promptly. The team that delivered our household items were polite and courteous and took good care of our stuff."
2 years ago
Renata
"If your experience is anything like ours, expect frustration and to pay double what is quoted (and paid in advance) and receive your goods months and months after the estimate. We were wrongly advised by PSS in respect of the customs form required, which led to our possessions having to go in to chargeable storage for almost 5 months in the UK, once the cust..." Read more
2 years ago
IG
"Recently took delivery of our belongings shipped from London to Sydney, everything arrived intact bar one small glass. Removal on the day was fast and efficient and everything was packed professionally with care and delivered to our storage facility in Australia in the same manner. Communication throughout was exemplary. Upon receiving our items at our f..." Read more
2 years ago
D White
"The guys showed up on time every day, were super friendly and careful with packing everything. Really respectful. Couldn't speak highly enough of them"
2 years ago
customer
"Outstanding service from top to bottom. The PSS team are always on hand and helped make our move very smooth."
2 years ago
Evaine Ladwa
"Pss 382447 PSS used DPD to collect my boxes and they lost my precious belongings. They do not even have the professionalism to do a proper investigation of the missing boxes nor provide timely updates."
2 years ago
CW
"Have used them several times, and each time the service gets a little worse. The most recent occasion has taken 4 months and still not resolved. The have misplaced my items and took weeks to find them. Were no upfront about their charging, at each stage hitting me with another bill, and now they have misplaced my deposit and payment, which was done in Aug 22..." Read more
2 years ago
Julie Thompson
"Very organised, good value, and everyone associated with the move were polite and professional. I was particularly impressed that every time I called to get information whoever took my call could answer my question."
2 years ago
Darren Hawkins
"Charlotte and the removal crew made a stressful time so much easier to manage. Great communication, and very professional - highly recommend!"
2 years ago
Tony
"Craig and his team were very friendly and professional. A great service - very efficient at a very competitive price. From our initial first enquiry every member of staff we dealt with was helpful and professional."
2 years ago
Ian Laing
"PSS were excellent and very good value for money. We moved from the UK to New Zealand in October 2022. They packed for us, completed the inventory and ensured all NZ immigration and biosecurity forms were completed correctly. Our shipment left the UK on 3 August and was ready for delivery at our NZ home on 25 November with no issues at NZ customs. This was a..." Read more
2 years ago
Julie
"Dealing with Charlie was the best; he was helpful and patient with all the questions asked. The drop off of the boxes and the pick up were so efficient and timely!"
2 years ago
customer
"PSS sales staff were very helpful especially when I was trying to juggling so many things for the move along with other work and personal commitments. The packing staff were friendly, efficient and really took care with our personal belongings."
2 years ago
Sophie Mc
"Everyone who I have dealt with has been so helpful and lovely in the run up to the delivery. On the day of delivery the men were so efficient and polite. I would definitely recommend you."
2 years ago
M J C
"I would recommend using PSS International. I moved several boxes from the UK to Australia including paintings, and everything arrived with zero damage. Their estimate of time lines was spot on and their prices are competitive. They arrived to pick up the boxes as scheduled and also dropped off the boxes at the time they said they would. The only thing that..." Read more
2 years ago
Gurpreet Singh
"We are very satisfied with the PSS service. At every step of the removal service i.e. getting quote, manager Rachel, packers and loading has all been very professional and perfect."
2 years ago
Dean Woodyatt
"Great service throughout the move. From the initial call, to having someone survey the house and providing options, To the communication throughout, confirming dates, Phoning confirming times, Confirming arrival time just before Moving stuff, packing, talking, reassuring, Fixing MY goof-up with the items being shipped (I paid the wrong invoice!, totally my f..." Read more
2 years ago
SerenD
"Everyone was nice and helpful. The men who arrived to pack were charming and remarkably efficient. Complete confidence in the packing . It will be a few weeks before I can comment on the other end"
2 years ago
Lin
"I received quick responses to queries and found everyone involved helpful and professional. Arranging delivery of boxes and the pickup was easy and paying for the service straight forward. The whole process as efficient and and all were friendly and well-organised."
2 years ago
Hilary Harris
"Always someone to speak to on the phone prior to the removal date Stephen, Dan and Liam arrived on time to start wrapping my house contents. They were friendly, polite and very efficient. They were very knowledgeable about the whole procedure. The next day the container arrived as planned and all my contents were packed securely for shipping. So far my exper..." Read more
2 years ago
"Friendly helpful & professional service"
2 years ago