PSS International Removals Reviews & Testimonials

4.6 (2,646)

Reviews: 2,646


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Ashford Customer star-alt star-alt star-alt star-alt star-alt

"Well organised. Great service from all staff. Especially the guys delivering my shipment. Awesome service Thank you "

25 days ago

Randal Collins star-alt star-alt star-alt star-alt star-alt

"Because you cannot rate a zero. Used this company for an international move. On pick up they subcontracted to another company who subcontracted to another company. All subcontractors avoided responsibility blaming the other subs. I was called at 1100 saying they would be at my location in 30 minutes. 90 minutes later they finally showed. It was arranged that..." Read more

25 days ago

Olivia Bromley

Olivia Bromley star-alt star-alt star-alt star-alt star-alt

"Good communication and efficient service. "

a month ago

Bruce George star-alt star-alt star-alt star-alt star-alt

"Good personal service, especially where arranging and rearranging pick up date."

a month ago

Shaamil Allie star-alt star-alt star-alt star-alt star-alt

"Great so far. Let’s see if things arrive safely and on time "

a month ago

Paul star-alt star-alt star-alt star-alt star-alt

"Value for money, efficient, condition of goods was excellent, constant updates, great delivery crew, overall best transport company I've ever used"

a month ago

Salvatore star-alt star-alt star-alt star-alt star-alt

"Great collection so far "

a month ago

Stephen Day star-alt star-alt star-alt star-alt star-alt

"The crew set off at 4.00 am to get to our house by 7.15 am and worked tirelessly for several hours to export pack our belongings. They did a great job and with the back up of head office, we received a fully itemised schedule of the contents of each individual package."

a month ago

Cristian N star-alt star-alt star-alt star-alt star-alt

"I reached out to them, they said they need to do a home survey in order to produce a quote. I said ok let's schedule it. They said let's do a price range estimation instead. I said ok, here's the list of the stuff I need to move. 1 week later still nothing, I ask if we can get things moving, they said they're waiting for one of their international partners...." Read more

a month ago

Sindy star-alt star-alt star-alt star-alt star-alt

"Competitive quote, really friendly helpful packers. Turned up on time and were thorough and efficient."

a month ago

Helen Schmitt

Helen Schmitt star-alt star-alt star-alt star-alt star-alt

"Lovely and careful staff so far ! Smooth process, efficient packing, no mess left and great communication! "

a month ago

Aussie Clare star-alt star-alt star-alt star-alt star-alt

"So happy with the service and especially with Chris and Dave. Packing up my mums flat after her death was extremely traumatic. Chris and Dave were professional, caring and made me laugh. PSS made the whole process easy. From initial talks to the actual packing day. I am sure the service will be as good when my precious items arrive in Oz. Thank you to James,..." Read more

a month ago

Anon star-alt star-alt star-alt star-alt star-alt

"Poor from the start. An inaccurate survey meant that they added over a thousand pounds to the price when it was at a point I could not feasably back out. The complaints team were patronising and I am still without any resolution. The packers did such a poor job that several crystal glasses were packed with pans, a small slab of marble and other heavier..." Read more

a month ago

CLAIRE THORNTON star-alt star-alt star-alt star-alt star-alt

"Excellent communication from all members of the team. Professional, friendly and went above and beyond to help. The packing crew Stephen and mark were so fast and friendly. Everything was packed extremely well. We feel at ease knowing our things are in safe hands. "

a month ago

Jan Stevens

Jan Stevens star-alt star-alt star-alt star-alt star-alt

"Fast, efficient professional team Friendly & approachable Great communication "

a month ago

Valeria Valkova star-alt star-alt star-alt star-alt star-alt

"The experience we had from moving our stuff from UK to USA is really bad. PSS team just told me they have no control over the We got promised 6 to 12 weeks for the delivery, but I think we will be lucky if we get it in 5 months. My honest advise is, please consider someone else, I will not recommend them! "

a month ago

Mrs Zanelle Pamella Gumede star-alt star-alt star-alt star-alt star-alt

"I dealt with Charlie and from the first time we spoke, he was efficient and made sure i knew what was happening every step of the process. PSS process is a dream"

a month ago

Judy Black star-alt star-alt star-alt star-alt star-alt

"The communication is quick and efficient However, there were so many bits of paper , I had to keep checking everything was signed snd sealed. Also the insurance was not a quote in advance more 'this is what you need to pay '. The final bill will be more than I thought. Overall good service ... just a tick sheet on forms was definately needed. Thanks "

a month ago

Ian Stevens

Ian Stevens star-alt star-alt star-alt star-alt star-alt

"I have spoken with a lawyer who has dealt with similar cases and dealt with PSS previously and started a class action against PSS for anyone interested and who have had a bad experience. Survey: Items that were factored into the survey were sold prior to packing reducing the cubic meterage. Surveyor told there was no driveway parking and street parking was..." Read more

a month ago

Kathleen Coulter

Kathleen Coulter star-alt star-alt star-alt star-alt star-alt

"Our packers were fabulous, super efficient, on time and took great care of our items. Our packers were Tom, Rob and Liam from your Wigan base. "

a month ago

Bianca Taylor star-alt star-alt star-alt star-alt star-alt

"Sales lady won us over amidst being inundated with calls. Video inventory in a time sensitive situation. Packers were fast and just such a pleasure to have in our home. "

a month ago

Antoinette Martin star-alt star-alt star-alt star-alt star-alt

"So far an excellent service. Will update when boxes arrive in New Zealand "

a month ago

DN star-alt star-alt star-alt star-alt star-alt

"The manager looking after my shipment was very clear and efficient. All the communication is done clearly by email so very reassuring and very professional too. Everything was done according to plan. "

a month ago

Carly Smith

Carly Smith star-alt star-alt star-alt star-alt star-alt

"The team have been superb at every step so far. Always on hand to answer a query and reassure. The removal team were friendly, professional and respectful and got everything packed quickly and efficiently. "

a month ago

Steve star-alt star-alt star-alt star-alt star-alt

"Communications with Austin were excellent and he was really helpful "

a month ago