Ashford Customer
Randal Collins
"Because you cannot rate a zero. Used this company for an international move. On pick up they subcontracted to another company who subcontracted to another company. All subcontractors avoided responsibility blaming the other subs. I was called at 1100 saying they would be at my location in 30 minutes. 90 minutes later they finally showed. It was arranged that..." Read more
25 days ago
Olivia Bromley
"Good communication and efficient service. "
a month ago
Bruce George
"Good personal service, especially where arranging and rearranging pick up date."
a month ago
Shaamil Allie
"Great so far. Let’s see if things arrive safely and on time "
a month ago
Paul
"Value for money, efficient, condition of goods was excellent, constant updates, great delivery crew, overall best transport company I've ever used"
a month ago
Salvatore
"Great collection so far "
a month ago
Stephen Day
"The crew set off at 4.00 am to get to our house by 7.15 am and worked tirelessly for several hours to export pack our belongings. They did a great job and with the back up of head office, we received a fully itemised schedule of the contents of each individual package."
a month ago
Cristian N
"I reached out to them, they said they need to do a home survey in order to produce a quote. I said ok let's schedule it. They said let's do a price range estimation instead. I said ok, here's the list of the stuff I need to move. 1 week later still nothing, I ask if we can get things moving, they said they're waiting for one of their international partners...." Read more
a month ago
Sindy
"Competitive quote, really friendly helpful packers. Turned up on time and were thorough and efficient."
a month ago
Helen Schmitt
"Lovely and careful staff so far ! Smooth process, efficient packing, no mess left and great communication! "
a month ago
Aussie Clare
"So happy with the service and especially with Chris and Dave. Packing up my mums flat after her death was extremely traumatic. Chris and Dave were professional, caring and made me laugh. PSS made the whole process easy. From initial talks to the actual packing day. I am sure the service will be as good when my precious items arrive in Oz. Thank you to James,..." Read more
a month ago
Anon
"Poor from the start. An inaccurate survey meant that they added over a thousand pounds to the price when it was at a point I could not feasably back out. The complaints team were patronising and I am still without any resolution. The packers did such a poor job that several crystal glasses were packed with pans, a small slab of marble and other heavier..." Read more
a month ago
CLAIRE THORNTON
"Excellent communication from all members of the team. Professional, friendly and went above and beyond to help. The packing crew Stephen and mark were so fast and friendly. Everything was packed extremely well. We feel at ease knowing our things are in safe hands. "
a month ago
Jan Stevens
"Fast, efficient professional team Friendly & approachable Great communication "
a month ago
Valeria Valkova
"The experience we had from moving our stuff from UK to USA is really bad. PSS team just told me they have no control over the We got promised 6 to 12 weeks for the delivery, but I think we will be lucky if we get it in 5 months. My honest advise is, please consider someone else, I will not recommend them! "
a month ago
Mrs Zanelle Pamella Gumede
"I dealt with Charlie and from the first time we spoke, he was efficient and made sure i knew what was happening every step of the process. PSS process is a dream"
a month ago
Judy Black
"The communication is quick and efficient However, there were so many bits of paper , I had to keep checking everything was signed snd sealed. Also the insurance was not a quote in advance more 'this is what you need to pay '. The final bill will be more than I thought. Overall good service ... just a tick sheet on forms was definately needed. Thanks "
a month ago
Ian Stevens
"I have spoken with a lawyer who has dealt with similar cases and dealt with PSS previously and started a class action against PSS for anyone interested and who have had a bad experience. Survey: Items that were factored into the survey were sold prior to packing reducing the cubic meterage. Surveyor told there was no driveway parking and street parking was..." Read more
a month ago
Kathleen Coulter
"Our packers were fabulous, super efficient, on time and took great care of our items. Our packers were Tom, Rob and Liam from your Wigan base. "
a month ago
Bianca Taylor
"Sales lady won us over amidst being inundated with calls. Video inventory in a time sensitive situation. Packers were fast and just such a pleasure to have in our home. "
a month ago
Antoinette Martin
"So far an excellent service. Will update when boxes arrive in New Zealand "
a month ago
DN
"The manager looking after my shipment was very clear and efficient. All the communication is done clearly by email so very reassuring and very professional too. Everything was done according to plan. "
a month ago
Carly Smith
"The team have been superb at every step so far. Always on hand to answer a query and reassure. The removal team were friendly, professional and respectful and got everything packed quickly and efficiently. "
a month ago
Steve
"Communications with Austin were excellent and he was really helpful "
a month ago
"Well organised. Great service from all staff. Especially the guys delivering my shipment. Awesome service Thank you "
25 days ago