sara scott
HH
"Booked them for our move to Pakistan. No other professional removal company operated in that region. So were pleasantly surprised to find PSS removals. So far the experience has been very good especially Rob and Rachel.Our shipment was packed, sorted and collected yesterday by a punctual, friendly and efficient bunch of lads (Robert,Craig and Ryan). Hoping t..." Read more
3 years ago
Shafiq Chughtai
"Booked them for house move Birmingham to Islamabad. Honest efficient and punctual. Items collected in time packed in efficient and responsible manner. Hopefully will receive them in Islamabad in good shape, Rachel was amazing and so was Rob. Would book again."
3 years ago
Chris Peppercorn
"Fantastic company. Great price, service was exceptional. Packing and collection staff were also fantastic. Would recommend highly"
3 years ago
Alan D'Cruz
"Shayne explained the process very clearly and helped enormously with the specific issues that I had. The collection went smoothly with the minimum 'hands on' required by myself. Shayne has a very personable character leaving me with the impression that he wanted to help. Overall, very happy with the whole process and wouldn't hesitate to recommend PSS, speci..." Read more
3 years ago
Paula
"Highly recommend extremely professional and stress free."
3 years ago
James McGee
"My mother passed away and I had limited time to get everything boxed and shipped in time. I was worried that I’d make some mistakes and indeed I did. I was worried that the staff would get irate with me etc but thankfully they haven’t been so far and they helped me through things I didn’t understand without losing their patience- which I find is all too comm..." Read more
3 years ago
Tia
"Fabulous customer service. I arranged the removals on behalf of my friend who was going back to AUZ. Charlotte was probably one of the most polite and helpful lady iv ever dealt with. The gents who came and packed my friends belongings up were fast, efficient, considerate, and friendly. I would most definitely recommend this company."
3 years ago
Jack Holly
"outstanding customer service. Timely response."
3 years ago
Eileen Williams
"PSS was one of three quotes I initially received. PSS were the most competitive I therefore asked them to carry out the removal of dining table and six chairs to be sent to USA. From then on the office staff I dealt with were helpful and efficient. From instructions, collection was less than 7days. Two men arrived at the specified time dismantled were necess..." Read more
3 years ago
D&W Boylan
"We could not have asked for a better service. The team were - communicative, getting in touch to confirm arrangements - turned up exactly when they said they would - efficient, they plugged through the sorting, cataloguing and loading with minimum fuss or input required from us - friendly, they did so with good humour and a smile Very grateful, thankyou."
3 years ago
Brandon Florence
"We left the UK on 8th October 2021, PSS removals came around on 6th October to box & pick up our things. The two-man team were great, very friendly and eager to get the job done. They swiftly packaged out items in just over 3 hours. Today is 01 March 2022, we still do not have our household items / clothing / furniture / memories. I've been reading other..." Read more
3 years ago
Tiziana Bando
"They will show to you professional and customer orientated at the beginning to get the job but once it's started then your shipping nightmare will start too. Lack of communication. Most of the time I had to poll them and ask for updates and had bad news, your goods will be shipped next month, next time still the same, and so on. After 4 months my goods are s..." Read more
3 years ago
Rachel Rice
"Prompt response to my quote and was over the moon to discover they offer a packing service as well! Made my move to the USA so much easier!"
3 years ago
Gina Wright
"PSS Removals was chosen because they appeared to have adequate resources and experience. For two days, we had a team pack, disassemble, move, and sanitise our belongings in preparation for transportation to Australia. From the beginning, PSS was professional, attentive, and helpful! They also gave us contact information for various organisations that could h..." Read more
3 years ago
Dawn Zentner
"Moving internationally is a challenge under the best circumstances and if you're looking for a company to ease the process, to assure your worldly goods are taken care of, to provide good support, keep looking. My boxes were picked up by a 3rd party courier who had no idea what he was picking up and could not provide me with any proof he picked them up. Fr..." Read more
3 years ago
IGB
"Sheffield to Madrid. When we first booked it, it all looked very good. Great communication, great service. We were told it could all take a month since the furniture was collected to be delivered, due to border controls and paper clearance. Once they picked up the furniture, the experience was completely opposite. Our furniture was picked up middle of August..." Read more
3 years ago
Mrs B A Christmas
"Removal UK to NZ, cannot recommend this company, inadequate duty of care regarding packaging of household effects on packing UK and delivery NZ. Beware that when you insure your shipment that EVERY single items is listed and costed individually, not a good experience very difficult to communicate with."
3 years ago
Linda Andrews
"Used PSS to ship some boxes to back home over the Christmas holidays and it was so much easier than other shipping services I’ve used before. 100% going to use PSS again in the future. It was cost effective to send by air and we avoided the problems of sea freight."
3 years ago
Kelly K.
"British expats in beautiful Australia here – just wanted to check in and say a big thank you to everyone who was involved with our move. Everything was packed safely and arrived in perfect condition at our new place. Recommending to everyone moving abroad!"
3 years ago
Kelly
"Absolutely class service from PSS recently for our international move. I wanted to pack myself just to be sure everything was organised ready to unbox the other end but the team collected the boxes when they said they would and everything arrived exactly as I left it."
3 years ago
Annonymous
"Worst customer experience of my life. Our move manager had very little interaction with us during the entire process. No information was received pro-actively, incredibly difficult to get hold of the move manager. A LOT of hidden costs. Poor company. Do not use."
3 years ago
C&P Smetham
"PSS, I find much of your response to my review inaccurate and disingenuous. I have therefore decided to fully expand my opinions of the service I received by way of a Youtube video. For anyone considering an international move, I strongly suggest you find and watch the video before choosing your removalist. It will be entitled "PSS International Bad Experien..." Read more
3 years ago
Karen Fox
"So, PSS International Removals, the clown outfit who were paid thousands of pounds to ship our possessions from the UK to Australia. We have missing items including two rings at a value of £15,000 from our belongings, and many breakages; all of which insurers have declined to pay the claim for. We specifically had a crate built to protect a tv at extra cost,..." Read more
3 years ago
BL
"Lynn at PSS was the most helpful - all the way from UK to NZ. Even when NZ were slow at processing the shipment Lynn was able to assist from her end. Everything arrived safely."
3 years ago
"The courier never turned up to pick up our suitcases - no phonecalls - no communication - we will ensure that all our friends and family know of this and to never use you"
3 years ago