PSS International Removals Reviews & Testimonials

4.6 (2,364)

Reviews: 2,364


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Neil Stone star-alt star-alt star-alt star-alt star-alt

"When thinking about Moving abroad you imagine all of the things that could go wrong. Using Google Search to find a reliable Removal Service resulted in numerous companies offering the same so called First Rate Service and it was difficult to decide which one to use. Two things made me choose PSS. One was the friendly but Professional manner that came from th..." Read more

4 years ago

James star-alt star-alt star-alt star-alt star-alt

"A friend recommended PSS and I got them to quote on my boxes to send home to Melbourne. The staff were great and very helpful. The guy who delivered and collected the boxes was also very helpful as I was not ready and he waited for me to finish packing. I received the boxes on Monday and nothing was damaged. I would highly recommend them"

4 years ago

Lucy Belchamber

Lucy Belchamber star-alt star-alt star-alt star-alt star-alt

"We moved household items and mechanics tools from UK to NZ. The boxes were not up to the job of the tools even though we were assured they would be. We took out the shipping insurance for the entire move which, as it turns out, was pointless. They have lost 2 boxes and damaged a very expensive item. When we claimed on the insurance we were told that the boxe..." Read more

4 years ago

Paul Cross star-alt star-alt star-alt star-alt star-alt

"Absolutely useless company. Lets ignore the 4 months it has now taken to get my boxes from London to Sydney; and assume rough seas has stopped any boats getting out - the excuse they have been giving me. I would give a 1 star but they always seem so fake when you read them. Let me start from the beginning; *. happy to quote and take your money - they have..." Read more

4 years ago

Ann Hulse star-alt star-alt star-alt star-alt star-alt

"Brilliant service from start in the uk and over in Cyprus when we received our container. All staff in the uk and in Cyprus where brilliant with packing and unpacking. Thankyou PSS for organising our shipment and move to our new home. We would definitely recommend. Gordon and Ann Hulse"

4 years ago

Nimatallah star-alt star-alt star-alt star-alt star-alt

"I found most staff very efficient and on top of their task. The whole process was like a magic, after contacted Anna; Sharon and other members of the team took to work. You are all great in providing such excellent service at affordable price. I was very pleased to receive my boxes on the scheduled date intact and safe. A BIG THANK YOU to you Sharon, and the..." Read more

4 years ago

Johannes Gerhardus Viljoen star-alt star-alt star-alt star-alt star-alt

"Excellent service. Very friendly and helpful staff. Will definitely highly recommend to anyone."

4 years ago

Richard Hobbis

Richard Hobbis star-alt star-alt star-alt star-alt star-alt

"These guys are awful. They packed up our household for a move from UK to New Zealand and loaded it into a container on-site. Their idea of packaging is appalling! They have absolutely no idea of how to package paintings or furniture for moving across town let alone around the world. Paintings had packing tape stuck directly to the edges of the frames, with a..." Read more

4 years ago

Eric Bennett

Eric Bennett star-alt star-alt star-alt star-alt star-alt

"We used PSS to ship our boxes back home. Very reasonable cost and good service."

4 years ago

Michael Pearce

Michael Pearce star-alt star-alt star-alt star-alt star-alt

"Really good service from PSS, friendly staff and crew and answered all our questions promptly. Made our moving overseas experience so much smoother. Would recommend."

4 years ago

Sarah Bowers

Sarah Bowers star-alt star-alt star-alt star-alt star-alt

"Helpful staff and good service. All packaging materials delivered and boxes picked up. The whole process was so easy."

4 years ago

Google review

Andy Roscoe

Andy Roscoe star-alt star-alt star-alt star-alt star-alt

"From the moment of first I was confident that PSS would do a good job and they did! The office staff and crew were all so helpful, polite and courteous. They took time to answer our questions, help complete customs forms and reassure us that everything would be OK! When we arrived in New Zealand, the delivery company NZ Van Lines, went out of their way to b..." Read more

4 years ago

Google review

Lisa Harrington star-alt star-alt star-alt star-alt star-alt

"After much deliberation and getting estimates from 3 companies and speaking to a lot more, we picked PSS for our move to Australia. I am glad to say we were very happy with our choice! They made everything so easy. I didn’t believe it could be so effortless. They did all the work packing our items and furniture into a shipping container. We had great conce..." Read more

4 years ago

Ayushman star-alt star-alt star-alt star-alt star-alt

"Recommended to us by a friend, we used PSS to ship 5 boxes of personal belongings back to India. Boxes and packing materials were delivered to our home and the packed boxes were picked up a few days later. Everything went smoothly and our belongings arrived in good time."

4 years ago

Mark star-alt star-alt star-alt star-alt star-alt

"We used PSS for our move to Florida and everything went very smoothly. The staff were polite and friendly and the packers did an amazing job despite the bad weather. Everything arrived intact so we'd happily recommend PSS."

4 years ago

Jsmith star-alt star-alt star-alt star-alt star-alt

"Great service from my initial call to delivery in Australia. My folks have just confirmed everything has arrived and no damage found. Definitely will recommend."

4 years ago

Rob Sartorius-jones star-alt star-alt star-alt star-alt star-alt

"Not a very good experience with this company after initial problems we were given a refund for excess packing and late delivery of my motor cycle after a total of 8 weeks my motor cycle arrived but was badly damaged and cost me 150 euros to fix and was expected to claim on my bike insurance I spoke to the company at point of delivery Sent pictures of the da..." Read more

4 years ago

Red Snapper star-alt star-alt star-alt star-alt star-alt

"- Too many claims for additional payments from PSS - Difficult attitude from the packing team, poor quality wrapping and extremely rushed packing - fragile things wrapped in paper, rather than card (which is the standard approach), no special wrapping for fragiles as promised by PSS - All teams are disorganised - packing team not given our address, container..." Read more

4 years ago

sriram star-alt star-alt star-alt star-alt star-alt

"I had sent a parcel to India via PSS. A. They had initially said they will charge only GBP 3 per extra KG, but after that they charged extra. B. They ship via DHL, and they expect the customer to talk and discuss with DHL on the extra charges that they levy on the customer. When you call to ask them to discuss with DHL. I would have shipped directly wit..." Read more

4 years ago

Julia Treharne star-alt star-alt star-alt star-alt star-alt

"Extremely efficient ..."

4 years ago

Jane star-alt star-alt star-alt star-alt star-alt

"Would never use this company if I knew what I know now."

4 years ago

Peter star-alt star-alt star-alt star-alt star-alt

"Quoted for 3/4 of a container to ship my goods to Australia but once packed it turns out we need an extra half a container. With 2 days to go to leave the country we had no other option but to accept the additional charges. PSS completely underquoted us and we were forced to pay additionally under duress for the other half a container required."

4 years ago

Paul Mulligan star-alt star-alt star-alt star-alt star-alt

"Originally started out fine then dreadful service. We have been trying to get packaging delivered for shipping since October 2019. We have paid money. I just called up from Australia and spoke to a rude guy, then I was put through to a manager in another area who was helpful. Still waiting to hear the outcome."

5 years ago

Jethro star-alt star-alt star-alt star-alt star-alt

"So far so good. We have not received our 'stuff' yet, so will refrain from final judgement until then!"

5 years ago

Michael star-alt star-alt star-alt star-alt star-alt

"Very helpful staff....furniture was in difficult area to access and dismantling into sections was a challenge undertaken willingly. Moving home is a stressful experience and people were cheerful and positive."

5 years ago