PSS International Removals Reviews & Testimonials

4.6 (2,364)

Reviews: 2,364


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Holly McIntosh star-alt star-alt star-alt star-alt star-alt Verified customer

"Really lovely staff although the email communication has been a bit slow, otherwise excellent service! Thanks so much"

4 years ago

Noreen Booth star-alt star-alt star-alt star-alt star-alt Verified customer

"I am very impressed with PSS, from the first contact they were all very friendly, professional and went out of their way to assist. It was a particularly difficult time for us relocating our daughter back from the UK to Australia"

4 years ago

Noreen Booth star-alt star-alt star-alt star-alt star-alt Verified customer

"I am very impressed with PSS, from the first contact they were all very friendly, professional and went out of their way to assist. It was a particularly difficult time for us relocating our daughter back from the UK to Australia"

4 years ago

Phil Sharman star-alt star-alt star-alt star-alt star-alt Verified customer

"Friendly, efficient and professional service."

4 years ago

Abraham Webb star-alt star-alt star-alt star-alt star-alt

"We used PSS for our move to Almeria, Spain. Ours was a part load so took a little longer but was worth it for the money we saved. PSS were friendly, courteous and went out of their way from the start. They took care to pack our furniture and everything arrived in tact."

4 years ago

Kenneth Ferrell star-alt star-alt star-alt star-alt star-alt Verified customer

"PSS has been very helpful and friendly. We were in a quandary and their representative was most kind and very helpful. Our packages were picked up and delivered in a very timely fashion. Excellent service!"

4 years ago

Ryan Smith star-alt star-alt star-alt star-alt star-alt Verified customer

"I chose PSS removals to ship my luggage back home after my time in the UK. Shipment arrived on schedule. Anna and Sharon whom I spoke to were really great and happy to answer any questions I had. Would choose PSS again in the future."

4 years ago

Carlos Michelsen

Carlos Michelsen star-alt star-alt star-alt star-alt star-alt

"All the process was handled very well, the move itself was done on time. However, on transit, two pieces of large ceramics broke. Pieces that had come from Peru in a container with no issue and broke during the short journey from the UK to Netherlands. Clearly packing was not to a high enough standard and is done better in Peru."

4 years ago

John Holland star-alt star-alt star-alt star-alt star-alt Verified customer

"Excellent personal service from start to finish"

4 years ago

Abbey Cormick star-alt star-alt star-alt star-alt star-alt Verified customer

"Excellent service provided by the entire PSS team. Very quick and efficient in helping me with all my queries."

4 years ago

Cameron Lane star-alt star-alt star-alt star-alt star-alt Verified customer

"Great customer service and a very easy process from start to finish. Highly recommend"

4 years ago

Vanessa Matthews star-alt star-alt star-alt star-alt star-alt

"PSS international was a delight to deal with from the initial email, to the delivery straight to our door. I had a shipment from Australia after my father passed and when I called to discuss the paperwork, Leigh was kind and efficiently helped me to fill the paper work for import. It was during lockdown and it was so wonderful to speak with a person rather t..." Read more

4 years ago

John and Michelle Whybrow star-alt star-alt star-alt star-alt star-alt Verified customer

"After missing our first move day by just 24 hours, happy to see our movers arrive! Couldn’t believe the efficiency of just two men! A whole house, garage and car packed up and moved out in just two days! Well impressed!"

4 years ago

Mr Andrew Dignan star-alt star-alt star-alt star-alt star-alt

""We were very impressed with the professionalism of the movers particularly as they were having to provide this service through the Covid-19 pandemic. PSS were very helpful when another moving company let us down .I cannot comment on the full service though as our stuff is still in transit. However the packing and removal was first class.""

4 years ago

Andrew Dignan star-alt star-alt star-alt star-alt star-alt Verified customer

"We were very impressed with the professionalism of the movers particularly as they were having to provide this service through the Covid-19 pandemic. PSS were very helpful when another moving company let us down ."

4 years ago

Andrew Sexton. star-alt star-alt star-alt star-alt star-alt Verified customer

"Not bad considering the difficult circumstances (lock down). A bit disappointed that the move was over two weeks ago and I've had no news of a shipment date or an ETA of my furniture"

4 years ago

Gwyneth Jenkins star-alt star-alt star-alt star-alt star-alt

"PSS was great. I have never shipped anything before but they guided me through the whole process. I would definitely recommend them. So helpful. Great customer service"

4 years ago

Tanya star-alt star-alt star-alt star-alt star-alt

"Unorganised and unhelpful company! Do not use! I used this company to ship two boxes from London to Melbourne. They provide door to door service at a reasonable price, which seemed as though it would be an easy process however as soon as the money had been paid the customer service turned horrible with me waiting weeks for simple answers. They quoted 2 mo..." Read more

4 years ago

Rory84

Rory84 star-alt star-alt star-alt star-alt star-alt

"I moved in early January from East London to Melbourne in Australia. I didn't have a whole household so I opted for the shared container option to save on costs. I got four other quotations and whilst they were similar in price, I just found the customer service of PSS Removals allot better than the others. On the day of packing, the movers were polite and..." Read more

4 years ago

R Gibbons star-alt star-alt star-alt star-alt star-alt Verified customer

"Great service all round from start to finish, not one thing broken on our big move from Europe to Africa. Highly recommend this company."

4 years ago

Sofia Galea

Sofia Galea star-alt star-alt star-alt star-alt star-alt

"Highly recommend. Could not fault them from the time they delivered the boxes to me receiving my gear in New Zealand. Would be great if it took quicker, 10 weeks in total but I know it’s not up to them. I chose to send it by sea."

4 years ago

the fam Richos star-alt star-alt star-alt star-alt star-alt

"I had to import my late father's vintage drum kit into Australia, during the time I was over dealing with his funeral in the UK. The Customer Service team were exceptional and helped me get through what could have been a tiring and testing time. Without asking (or knowing tbh) PSS International pointed out that I may have been liable for import duties, but..." Read more

4 years ago

neil richardson star-alt star-alt star-alt star-alt star-alt Verified customer

"Exceptional service from a great customer service team. I had a few issues out of their control to begin with, that were dealt with promptly. My goods arrived as I had packed them, in great condition. V. happy with PSS International!"

4 years ago

Pauline Smith star-alt star-alt star-alt star-alt star-alt Verified customer

"Overall very good. A bit concerned that our fixed leg dining table appeared to have broken out of the packing as it was loaded into container, but you are the experts."

4 years ago

Grant star-alt star-alt star-alt star-alt star-alt Verified customer

"good comms from individuals involved.Poor informatrion shared within PSS and having to repeat info. It should be stored on one file. Had to provide passport twice and had to explain by phone to remover what had to stay in and remove"

4 years ago