PSS International Removals Reviews & Testimonials

4.6 (2,597)

Reviews: 2,597


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Tanya star-alt star-alt star-alt star-alt star-alt

"Unorganised and unhelpful company! Do not use! I used this company to ship two boxes from London to Melbourne. They provide door to door service at a reasonable price, which seemed as though it would be an easy process however as soon as the money had been paid the customer service turned horrible with me waiting weeks for simple answers. They quoted 2 mo..." Read more

4 years ago

Rory84

Rory84 star-alt star-alt star-alt star-alt star-alt

"I moved in early January from East London to Melbourne in Australia. I didn't have a whole household so I opted for the shared container option to save on costs. I got four other quotations and whilst they were similar in price, I just found the customer service of PSS Removals allot better than the others. On the day of packing, the movers were polite and..." Read more

4 years ago

R Gibbons star-alt star-alt star-alt star-alt star-alt Verified customer

"Great service all round from start to finish, not one thing broken on our big move from Europe to Africa. Highly recommend this company."

4 years ago

Sofia Galea

Sofia Galea star-alt star-alt star-alt star-alt star-alt

"Highly recommend. Could not fault them from the time they delivered the boxes to me receiving my gear in New Zealand. Would be great if it took quicker, 10 weeks in total but I know it’s not up to them. I chose to send it by sea."

4 years ago

the fam Richos star-alt star-alt star-alt star-alt star-alt

"I had to import my late father's vintage drum kit into Australia, during the time I was over dealing with his funeral in the UK. The Customer Service team were exceptional and helped me get through what could have been a tiring and testing time. Without asking (or knowing tbh) PSS International pointed out that I may have been liable for import duties, but..." Read more

4 years ago

neil richardson star-alt star-alt star-alt star-alt star-alt Verified customer

"Exceptional service from a great customer service team. I had a few issues out of their control to begin with, that were dealt with promptly. My goods arrived as I had packed them, in great condition. V. happy with PSS International!"

4 years ago

Pauline Smith star-alt star-alt star-alt star-alt star-alt Verified customer

"Overall very good. A bit concerned that our fixed leg dining table appeared to have broken out of the packing as it was loaded into container, but you are the experts."

4 years ago

Grant star-alt star-alt star-alt star-alt star-alt Verified customer

"good comms from individuals involved.Poor informatrion shared within PSS and having to repeat info. It should be stored on one file. Had to provide passport twice and had to explain by phone to remover what had to stay in and remove"

4 years ago

Neil Stone star-alt star-alt star-alt star-alt star-alt

"When thinking about Moving abroad you imagine all of the things that could go wrong. Using Google Search to find a reliable Removal Service resulted in numerous companies offering the same so called First Rate Service and it was difficult to decide which one to use. Two things made me choose PSS. One was the friendly but Professional manner that came from th..." Read more

4 years ago

James star-alt star-alt star-alt star-alt star-alt

"A friend recommended PSS and I got them to quote on my boxes to send home to Melbourne. The staff were great and very helpful. The guy who delivered and collected the boxes was also very helpful as I was not ready and he waited for me to finish packing. I received the boxes on Monday and nothing was damaged. I would highly recommend them"

4 years ago

Lucy Belchamber

Lucy Belchamber star-alt star-alt star-alt star-alt star-alt

"We moved household items and mechanics tools from UK to NZ. The boxes were not up to the job of the tools even though we were assured they would be. We took out the shipping insurance for the entire move which, as it turns out, was pointless. They have lost 2 boxes and damaged a very expensive item. When we claimed on the insurance we were told that the boxe..." Read more

4 years ago

Paul Cross star-alt star-alt star-alt star-alt star-alt

"Absolutely useless company. Lets ignore the 4 months it has now taken to get my boxes from London to Sydney; and assume rough seas has stopped any boats getting out - the excuse they have been giving me. I would give a 1 star but they always seem so fake when you read them. Let me start from the beginning; *. happy to quote and take your money - they have..." Read more

4 years ago

Ann Hulse star-alt star-alt star-alt star-alt star-alt

"Brilliant service from start in the uk and over in Cyprus when we received our container. All staff in the uk and in Cyprus where brilliant with packing and unpacking. Thankyou PSS for organising our shipment and move to our new home. We would definitely recommend. Gordon and Ann Hulse"

5 years ago

Nimatallah star-alt star-alt star-alt star-alt star-alt

"I found most staff very efficient and on top of their task. The whole process was like a magic, after contacted Anna; Sharon and other members of the team took to work. You are all great in providing such excellent service at affordable price. I was very pleased to receive my boxes on the scheduled date intact and safe. A BIG THANK YOU to you Sharon, and the..." Read more

5 years ago

Johannes Gerhardus Viljoen star-alt star-alt star-alt star-alt star-alt

"Excellent service. Very friendly and helpful staff. Will definitely highly recommend to anyone."

5 years ago

Richard Hobbis

Richard Hobbis star-alt star-alt star-alt star-alt star-alt

"These guys are awful. They packed up our household for a move from UK to New Zealand and loaded it into a container on-site. Their idea of packaging is appalling! They have absolutely no idea of how to package paintings or furniture for moving across town let alone around the world. Paintings had packing tape stuck directly to the edges of the frames, with a..." Read more

5 years ago

Eric Bennett

Eric Bennett star-alt star-alt star-alt star-alt star-alt

"We used PSS to ship our boxes back home. Very reasonable cost and good service."

5 years ago

Michael Pearce

Michael Pearce star-alt star-alt star-alt star-alt star-alt

"Really good service from PSS, friendly staff and crew and answered all our questions promptly. Made our moving overseas experience so much smoother. Would recommend."

5 years ago

Sarah Bowers

Sarah Bowers star-alt star-alt star-alt star-alt star-alt

"Helpful staff and good service. All packaging materials delivered and boxes picked up. The whole process was so easy."

5 years ago

Google review

Andy Roscoe

Andy Roscoe star-alt star-alt star-alt star-alt star-alt

"From the moment of first I was confident that PSS would do a good job and they did! The office staff and crew were all so helpful, polite and courteous. They took time to answer our questions, help complete customs forms and reassure us that everything would be OK! When we arrived in New Zealand, the delivery company NZ Van Lines, went out of their way to b..." Read more

5 years ago

Google review

Lisa Harrington star-alt star-alt star-alt star-alt star-alt

"After much deliberation and getting estimates from 3 companies and speaking to a lot more, we picked PSS for our move to Australia. I am glad to say we were very happy with our choice! They made everything so easy. I didn’t believe it could be so effortless. They did all the work packing our items and furniture into a shipping container. We had great conce..." Read more

5 years ago

Ayushman star-alt star-alt star-alt star-alt star-alt

"Recommended to us by a friend, we used PSS to ship 5 boxes of personal belongings back to India. Boxes and packing materials were delivered to our home and the packed boxes were picked up a few days later. Everything went smoothly and our belongings arrived in good time."

5 years ago

Mark star-alt star-alt star-alt star-alt star-alt

"We used PSS for our move to Florida and everything went very smoothly. The staff were polite and friendly and the packers did an amazing job despite the bad weather. Everything arrived intact so we'd happily recommend PSS."

5 years ago

Jsmith star-alt star-alt star-alt star-alt star-alt

"Great service from my initial call to delivery in Australia. My folks have just confirmed everything has arrived and no damage found. Definitely will recommend."

5 years ago

Rob Sartorius-jones star-alt star-alt star-alt star-alt star-alt

"Not a very good experience with this company after initial problems we were given a refund for excess packing and late delivery of my motor cycle after a total of 8 weeks my motor cycle arrived but was badly damaged and cost me 150 euros to fix and was expected to claim on my bike insurance I spoke to the company at point of delivery Sent pictures of the da..." Read more

5 years ago