Margie McCrone
Customer
"PSS started off great, until...... A (seemingly) good and straight forward sales team and pre-collection care. However it starts to go wrong as soon as they collect your furniture. It is almost like they hold it hostage over you - not bothering to follow up, letting their supply chain / service partners add significant additional cost, and the most used l..." Read more
10 months ago
Catherine
"Very helpful and friendly"
10 months ago
Andrea Haynes
"We initially went with PSS because the person who came and looked around our house to generate the quote seemed extremely competent and capable. That was the last time we received any functional service from PSS. We were assured the removals team would be 3 people, and they would do all the packing. On our removals day 2 people arrived at 1130, and immediate..." Read more
10 months ago
Alicia Louise
"Sorting out pricing and pick up was straightforward and easy. Fast communication from PSS at all times. Delivery man (Steven) was friendly, reassured me re delivery and safety of items. So far I am very happy with this service."
10 months ago
Tommaso Cappello
"Arranged collection and delivery from the front door of our second floor apt in the UK to our second floor apt in America, specifically because my wife is pregnant, PSS used third-party companies who refused to carry boxes up or downstairs, which took a lot of extra work on our part. We were told our belongings would take 3 days, and instead it took 4 week..." Read more
10 months ago
Ikram
"We moved from UK to Australia in early 2022. I'm glad we used PSS Removals, especially after hearing horror stories from others who made a similar move with different companies. We dealt mainly with Helen Griffin. She and all the other staff were excellent at communicating the whole process to us and the steps we needed to take, even providing helpful advise..." Read more
10 months ago
nigel webb
"all items delived with no problems"
10 months ago
Matthew
"DO NOT USE PSS. If you wish to have a smooth service and receive your belongings in the condition you sent them then use another company. PSS provided a totally unacceptable service from the moment of payment, throughout handling and during damage claims. PSS failed to pick up the household items from the right address on two occasions. Following thi..." Read more
10 months ago
w szu
"Outstanding service and customer contact. Highly recommended."
10 months ago
Tom Challoner
"PSS have been brilliant from the first contact months ago right up until the collection day. Efficient, friendly and obviously with plenty of experience in dealing with such a huge move which instills the necessary confidence."
10 months ago
Rachel
"The chaps arrived early and were cheerful and friendly and very professional. The access at the house is a little challenging but took it all in their stride. I was very impressed. I would absolutely use them again."
10 months ago
Amy
"Our 3 packers were super efficient, knowledgeable and very friendly. I absolutely recommend them wholeheartedly."
10 months ago
Lianne Bird
"What an amazing experience! The guys that came were fab and talked us through the whole process. Such lovely characters and were so efficient and helpful."
a year ago
A M EDWARDS
"The unpacking crew were on time, very courteous and worked extremely hard."
a year ago
Elham
"I’m still waiting for my boxes to arrive and this comment is just for people who are working in London office. They are very professional and made the journey so so easy so far. Hope the rest is same."
a year ago
Sian CURTIS
"Pick up went very smoothly. Team showed up in the window given and were friendly and efficient. Central office called to check everything was going ok. Goods in shipping now so can’t comment yet on the delivery experience."
a year ago
sylvia gilbert-smith
"No complaints so far. Have been notified that my belongings have left UK and are on the way."
a year ago
Mariea Lymer
"Excellent company to deal with. Would certainly use then again."
a year ago
Consumer
"Very simple and easy!"
a year ago
Michael Keung
"First of all your Ms. Theresa Allum was most helpful when I called to have the contact person's name & contact number changed. A very attentive person I would say! Then your delivery crew, they were friendly and efficient with their work and even had time for a little friendly chat. Thank you guys!"
a year ago
Jean Johnson
"Communication was excellent safe delivery of shipment."
a year ago
Jess
"Have had a super positive experience with PSS. The team are incredibly responsive, no question is too small to help with (Charlie & Austin were great). Our boxes have just been picked up, and Steve the delivery driver was very helpful with last minute questions we had, as well as appeasing any concerns about our stuff getting there in one piece! Huge thank y..." Read more
a year ago
Barry
"Very nice people to deal with . Know their business and very efficient."
a year ago
Steve
"Nothing was too hard for the team, extremely helpful, friendly and respectful of our belongings and needs. Highly recommend the crew from PSS that helped with our move."
a year ago
"PSS have been great to deal with so far. They made it super easy to sort out boxes and packing at the UK end and gave good advice about packing and paperwork. Really appreciate Steve’s help in particular, particularly as we had a Home Alone ‘we slept in!’ moment the morning the boxes were being collected. I can’t speak to the whole experience yet as we haven..." Read more
10 months ago