PSS International Removals Reviews & Testimonials

4.6 (2,954)

Reviews: 2,954


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Robert Graham star-alt star-alt star-alt star-alt star-alt

"Clarification to Review of Move July '24 and response. While I understand that the respondant cannot know the actual facts but only what they have read in a closed file. Not firsthand knowledge. We appreciate your response but it is clear it is an attempt to absolve yourselves of responsibility. It is important for us that our experience will shed light o..." Read more

9 months ago

Paul Ensor star-alt star-alt star-alt star-alt star-alt

"Happy with the service, disappointed that the original quote didn’t stay close to that. It was over £2000 more than the survey and the survey was done at my home. No insurance cost were ever mentioned until later in the transaction. Our computers were also excluded from the quote resulting in a much more expensive price than expected. I was sent a variety of..." Read more

9 months ago

Matt star-alt star-alt star-alt star-alt star-alt

"Brilliant service from the office team To the drivers collecting the items. Clear communication, fast service. "

9 months ago

Peter G star-alt star-alt star-alt star-alt star-alt

"Shipped a container of personal household furniture from Phuket Thailand PSS International Removals handled the UK importation and delivery. Service was exceptional kept me involved every step of the way Delivery was as agreed and prompt No hesitation in highly recommending them "

9 months ago

Paul Efthymiou

Paul Efthymiou star-alt star-alt star-alt star-alt star-alt

"Helpful staff team from 1st contact to collection."

9 months ago

Janet McGrady star-alt star-alt star-alt star-alt star-alt

"PSS helped us out at very short notice. They collected our goods on time. I am using this company to transport goods from UK to Spain. At the moment everything has gone to plan. Hopefully goods will arrive on time in Spain"

9 months ago

Paul star-alt star-alt star-alt star-alt star-alt

"From the first contact by Rob, then Jo visiting us to see the volume of packaging we would need for our furniture and other goods, has been very helpful and very professional. Once we had agreed to appoint PSS we were contacted by Helen, who yet again was so helpful with her experience and advise for what and how matters would develop. The two men who came t..." Read more

9 months ago

Bruce Harris

Bruce Harris star-alt star-alt star-alt star-alt star-alt

"I used this company to transport furniture from Thailand to UK. They were excellent at both ends. In Thailand, friendly quick to respond and great packing team. In the UK the staff gave me excellent advice and kept me fully informed re transit times. the delivery guys were great too. I probably wont be needing them in the future but I fully recommend them."

9 months ago

Irene star-alt star-alt star-alt star-alt star-alt

"So I was looking for an affordable company to help me move some of my things to Canada. I saw they were more affordable compared to a few others I contacted. What I failed to do was to come read some reviews. After I packed my goods with the cartons they gave to me, paid and sent them over. Pss came back to me fews days later stating that I would pay extra c..." Read more

9 months ago

Laurie Crowley Hadfield star-alt star-alt star-alt star-alt star-alt

"The support and professionalism received from both the head office staff and the packing team was outstanding. The packing team were friendly, patient and hardworking. Would highly recommend this company. Thank you."

9 months ago

Michele Koutsoftas star-alt star-alt star-alt star-alt star-alt

"Milicia the coordinator is there to answer our questions promptly. George and Scott came for the removal process. They were courteous, professional, and wrapped everything with care."

9 months ago

Jennifer Riche

Jennifer Riche star-alt star-alt star-alt star-alt star-alt

"The team have been helpful from start to finish, especially Charlie who helped me co-ordinate my move. So far it has been a great experience and I would 100% recommend this company."

9 months ago

Jo star-alt star-alt star-alt star-alt star-alt

"So far everything has gone so smoothly. A very professional company who respond and support very efficiently. From our initial enquiries with Rob our shipping agent Sophie who patiently answered all my queries to our friendly packing experts Greg and Steve, we cannot fault your service! We are looking forward to receiving our shipment in Australia! Thank you..." Read more

9 months ago

Werner star-alt star-alt star-alt star-alt star-alt

"Professional, capable and highly pleasant packers. It’s a tough job and they both got on with it at incredible pace. Not even a scuff mark left on the walls after having to move bulky items down the stairs. They kept me well informed on progress."

9 months ago

Pedro Cerveça

Pedro Cerveça star-alt star-alt star-alt star-alt star-alt

"Easy communication. Pick up and packing staff helpful. Used PSS on a house move back in 2000 to NZ Will use PSS again if Mums China all arrives in one piece! Good service all round. "

9 months ago

Mark Dick star-alt star-alt star-alt star-alt star-alt

"From the first call I felt that this company knew what they were doing I didn't even shop around for other quotes. Communication first class always keeping me updated on everything. My move was short notice but PSS managed to fit me into their schedule. Would definitely recommend for a hassle free move which is a massive help when going through stressful mov..." Read more

9 months ago

HANNAH Maybury star-alt star-alt star-alt star-alt star-alt

"Great packing /loading lads Craig rob and Liam "

9 months ago

Carol star-alt star-alt star-alt star-alt star-alt

"All staff in PSS are professional, patient and polite. Updates information quickly. Strongly recommend."

9 months ago

Brian Trueman star-alt star-alt star-alt star-alt star-alt

"Guys were great and fun to work with and nothing was too much trouble…got everything in the container which was amazing…brilliant experience and Helen our dedicated PM was outstanding and the guys loved her and she the guys. The proof will be in the delivery…so far so good 💜"

9 months ago

Mori Desnoes Robinson

Mori Desnoes Robinson star-alt star-alt star-alt star-alt star-alt

"From the beginning to the very end, the service was exemplary. They kept us informed every step of the way. Addressed every question and concern promptly. Would definitely recommend and use them, if needed again "

9 months ago

Jonathan Harris

Jonathan Harris star-alt star-alt star-alt star-alt star-alt

"I was perhaps the most difficult client they had had in recent years, constantly having to pencil in dates and then move them when our exchange was delayed. In the end though we got there and our packing team, supported by Helen at HQ moved heaven and earth to make it work for us. I really can't speak more highly of the experience. "

9 months ago

MJ star-alt star-alt star-alt star-alt star-alt

"Items missing from the shipment. Aftershave bottles worth 500 pounds were missing when the boxes arrived to our destination. One of the bottles (Penhaligons) was removed from its box (the box arrived empty) and the other 2 (Chanel and Arabian Oud) did not arrive at all. Despite raising it with the customer service team, they have taken no responsibility or p..." Read more

9 months ago

Joe star-alt star-alt star-alt star-alt star-alt

"The removals team did an excellent job on the collection day. They were organised, friendly, helpful and a pleasure to have at our home. The quoting process was also very professional and efficient. We did the quote via a call using a mobile app and we received a full quote including itemised pictures from the call the following day."

9 months ago

Sara star-alt star-alt star-alt star-alt star-alt

"Very quick. Quotation was very reasonable and cheaper than other companies. They came to my house on the agreed day and time, made an inventory with the content of each box, wrapped the suitcases in brown paper, loaded the van and left. all in less than an hour. Very good service. "

9 months ago

Janet Alexander star-alt star-alt star-alt star-alt star-alt

"They subcontracted my move to NZ. I've just started to unpack ...so much damage from appalling packing...a microwave was packed into a box on its side and wine glasses packed alongside.... the box appears to have been standing water at some point....microwave starting to rust, wine glasses broken. And that's just the beginningm"

9 months ago