PSS International Removals Reviews & Testimonials

4.6 (2,646)

Reviews: 2,646


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

SDM star-alt star-alt star-alt star-alt star-alt

"Top class communication, great service! "

6 months ago

Joe Hutchinson

Joe Hutchinson star-alt star-alt star-alt star-alt star-alt

"Very helpful team, the management team always responded quickly to any queries. The removal team was very friendly, professional and accommodating."

6 months ago

Violet Li

Violet Li star-alt star-alt star-alt star-alt star-alt

"Very pleased with the service!"

6 months ago

Malalai Noor star-alt star-alt star-alt star-alt star-alt

"Good quotation price Made us understand how the process works They reply fast with good explanations "

6 months ago

Bhavin Raghwani

Bhavin Raghwani star-alt star-alt star-alt star-alt star-alt

"Hi i was happy as the guy's knew what to do and were very helpful. They packed everything very carefully and organised. Thank you "

6 months ago

Shanna star-alt star-alt star-alt star-alt star-alt

"Very friendly and efficient. "

6 months ago

Ian Chen

Ian Chen star-alt star-alt star-alt star-alt star-alt

"The team work out very efficiency, very polite and helpful."

6 months ago

Jennifer Coleman star-alt star-alt star-alt star-alt star-alt

"Everyone who I have had contact with within PSS, from my first enquiry, to my assigned contacts in each department right up to my removal day team have been extremely helpful, friendly, knowledgeable & reassuring. As this is my first experience at moving internationally I have appreciated the care, help & service I have received. "

6 months ago

customer star-alt star-alt star-alt star-alt star-alt

"The movers were friendly, polite and helpful. They were very tidy with their work. The packing and moving was done in a timely manner. Everything was well explained both by move specialist on line, and the movers on site. Had phone call day before and day of to ensure everything went smoothly"

6 months ago

K. Howell star-alt star-alt star-alt star-alt star-alt

"Every single one of my boxes which only contained extremely sentimental items came in damaged, crushed and split open. A couple of beautiful Waterford Crystal Glasses which were a wedding present from my Husband's deal Grandmother were broken and chipped because of this. These were irreplaceable. Apparently I picked the wrong insurance which negates PSS's re..." Read more

6 months ago

Ho Jason

Ho Jason star-alt star-alt star-alt star-alt star-alt

"very helpful and fast"

6 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Absolutely awful. They gave me a quote which I was happy with and picked up my items in October. My container was still in London in February. 3 months after I arrived in Australia and they have continually sent me more and more invoices for charges that they have incurred along the way. Never again"

6 months ago

Rue foulkes

Rue foulkes star-alt star-alt star-alt star-alt star-alt

"The staff where always helpful and responsive to queries. The furniture removalists were wonderful. Very careful with the furniture and friendly people. "

6 months ago

Winnie star-alt star-alt star-alt star-alt star-alt

"Packing team turned up on time. Worked quickly and efficiently. Clarified a few things with me to ensure they weren't taking the wrong item. Packaged everything well. "

6 months ago

Ben star-alt star-alt star-alt star-alt star-alt

"Well oiled machine. Knowledgeable with exceptional service. Have had a dedicated move team of Helen and Charlotte who have dealt with my many questions and simplified the paperwork for me (made it super easy!). Then the team who came to remove my furniture were amazing, genuinely interested in our move and efficient. Very positive experience and would recomm..." Read more

6 months ago

Rob USA star-alt star-alt star-alt star-alt star-alt

"I can’t fault the service I got, they were fast, very responsive and kept me informed throughout the process, which they made very easy for getting my household contents from the UK to the United States, excellent service and price."

6 months ago

T & T Gilbert star-alt star-alt star-alt star-alt star-alt

"Fantastic service but the quality of the international packaging materials were not of the quality supplied by other competitors."

6 months ago

Paul A star-alt star-alt star-alt star-alt star-alt

"Packing and loading to the container was absolutely great - I was impressed with the speed and care taken. The team worked professionally to get all things done in good time. The office side of things was more stressful over time than collection day."

6 months ago

Ben Preston

Ben Preston star-alt star-alt star-alt star-alt star-alt

"Our boxes took significant damage enroute (I did have slight worries when the door collection guy immediately overloaded his trolly and spilled 5 within 5m of our house). So much so DHL had to re-build and deliver separately the final box (see attached images). Poor customer service to follow when dealing with the issue - which still remains unsolved - wou..." Read more

6 months ago

TRUPRINT star-alt star-alt star-alt star-alt star-alt

"Excellent team of packers who were very knowledgeable and took the time to ensure everything was how it needed to be for Australian customs."

6 months ago

Teresa star-alt star-alt star-alt star-alt star-alt

"We had a straight forward delivery date booking by email & confirmed. The deliery guys are very nice & patience. We have an overall of 60+boxes with dinning table, chairs, disassembled queen size bed, a wooden chest of drawers which is heavy because it is made of whole wood. The 3 guys took very good care not to make scratches on them & on the wall while the..." Read more

6 months ago

Gabriella Petrucci star-alt star-alt star-alt star-alt star-alt

"Easy process, active comms from the team and quick ! "

6 months ago

Florence star-alt star-alt star-alt star-alt star-alt

"The company is well organized and has good management, they followed up on the documents before the shipment arrived at the destination. The company informed us of the proposed arrival date and also booked us of the proposed delivery date. The company contacted us immediately once our box was delivered to their warehouse and they confirmed the delivery da..." Read more

6 months ago

Mrs Patricia star-alt star-alt star-alt star-alt star-alt

"Helpful guidance all the way through the process and superb packing by crew."

6 months ago

Allan star-alt star-alt star-alt star-alt star-alt

"Steve the delivery and collection driver embodies a level service which goes above and beyond and hopefully this is the standard across the company. He made the hand over service very easy and knowledgeable about what to expect in the coming process. Big thank you to Steve 😊"

6 months ago