SDM
Joe Hutchinson
"Very helpful team, the management team always responded quickly to any queries. The removal team was very friendly, professional and accommodating."
6 months ago
Violet Li
"Very pleased with the service!"
6 months ago
Malalai Noor
"Good quotation price Made us understand how the process works They reply fast with good explanations "
6 months ago
Bhavin Raghwani
"Hi i was happy as the guy's knew what to do and were very helpful. They packed everything very carefully and organised. Thank you "
6 months ago
Shanna
"Very friendly and efficient. "
6 months ago
Ian Chen
"The team work out very efficiency, very polite and helpful."
6 months ago
Jennifer Coleman
"Everyone who I have had contact with within PSS, from my first enquiry, to my assigned contacts in each department right up to my removal day team have been extremely helpful, friendly, knowledgeable & reassuring. As this is my first experience at moving internationally I have appreciated the care, help & service I have received. "
6 months ago
customer
"The movers were friendly, polite and helpful. They were very tidy with their work. The packing and moving was done in a timely manner. Everything was well explained both by move specialist on line, and the movers on site. Had phone call day before and day of to ensure everything went smoothly"
6 months ago
K. Howell
"Every single one of my boxes which only contained extremely sentimental items came in damaged, crushed and split open. A couple of beautiful Waterford Crystal Glasses which were a wedding present from my Husband's deal Grandmother were broken and chipped because of this. These were irreplaceable. Apparently I picked the wrong insurance which negates PSS's re..." Read more
6 months ago
Ho Jason
"very helpful and fast"
6 months ago
Consumer
"Absolutely awful. They gave me a quote which I was happy with and picked up my items in October. My container was still in London in February. 3 months after I arrived in Australia and they have continually sent me more and more invoices for charges that they have incurred along the way. Never again"
6 months ago
Rue foulkes
"The staff where always helpful and responsive to queries. The furniture removalists were wonderful. Very careful with the furniture and friendly people. "
6 months ago
Winnie
"Packing team turned up on time. Worked quickly and efficiently. Clarified a few things with me to ensure they weren't taking the wrong item. Packaged everything well. "
6 months ago
Ben
"Well oiled machine. Knowledgeable with exceptional service. Have had a dedicated move team of Helen and Charlotte who have dealt with my many questions and simplified the paperwork for me (made it super easy!). Then the team who came to remove my furniture were amazing, genuinely interested in our move and efficient. Very positive experience and would recomm..." Read more
6 months ago
Rob USA
"I can’t fault the service I got, they were fast, very responsive and kept me informed throughout the process, which they made very easy for getting my household contents from the UK to the United States, excellent service and price."
6 months ago
T & T Gilbert
"Fantastic service but the quality of the international packaging materials were not of the quality supplied by other competitors."
6 months ago
Paul A
"Packing and loading to the container was absolutely great - I was impressed with the speed and care taken. The team worked professionally to get all things done in good time. The office side of things was more stressful over time than collection day."
6 months ago
Ben Preston
"Our boxes took significant damage enroute (I did have slight worries when the door collection guy immediately overloaded his trolly and spilled 5 within 5m of our house). So much so DHL had to re-build and deliver separately the final box (see attached images). Poor customer service to follow when dealing with the issue - which still remains unsolved - wou..." Read more
6 months ago
TRUPRINT
"Excellent team of packers who were very knowledgeable and took the time to ensure everything was how it needed to be for Australian customs."
6 months ago
Teresa
"We had a straight forward delivery date booking by email & confirmed. The deliery guys are very nice & patience. We have an overall of 60+boxes with dinning table, chairs, disassembled queen size bed, a wooden chest of drawers which is heavy because it is made of whole wood. The 3 guys took very good care not to make scratches on them & on the wall while the..." Read more
6 months ago
Gabriella Petrucci
"Easy process, active comms from the team and quick ! "
6 months ago
Florence
"The company is well organized and has good management, they followed up on the documents before the shipment arrived at the destination. The company informed us of the proposed arrival date and also booked us of the proposed delivery date. The company contacted us immediately once our box was delivered to their warehouse and they confirmed the delivery da..." Read more
6 months ago
Mrs Patricia
"Helpful guidance all the way through the process and superb packing by crew."
6 months ago
Allan
"Steve the delivery and collection driver embodies a level service which goes above and beyond and hopefully this is the standard across the company. He made the hand over service very easy and knowledgeable about what to expect in the coming process. Big thank you to Steve 😊"
6 months ago
"Top class communication, great service! "
6 months ago