PSS International Removals Reviews & Testimonials

4.6 (2,646)

Reviews: 2,646


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Emma Jobe star-alt star-alt star-alt star-alt star-alt

"Great communication from Hamish, super organised. And great communication from the pick up team. Even though there was a breakdown which meant it would be delayed in picking up, I was fully informed and it was easy to rearrange another time. All round amazing experience! "

3 months ago

Natalie Banna

Natalie Banna star-alt star-alt star-alt star-alt star-alt

"PSS is the best moving company in London in my opinion. Their prices are cheap, they are quick and efficient and they provide free boxes, bubble wrap and tape. But their best asset is their staff! I have mainly worked with Hamish and Austin and they have been kind, professional, exceptionally quick and supportive! I recommend PSS to anybody. "

3 months ago

Ben Abdull star-alt star-alt star-alt star-alt star-alt

"Customer service reps were all helpful, fast and effective. Any problems got sorted for us really quick. Happy with how they dealt with us"

3 months ago

Alexandra Bondarenko star-alt star-alt star-alt star-alt star-alt

"I paid for air delivery, which was supposed to arrive within 2 weeks, but I did not receive my belongings until 4 weeks later. During this period, the staff ignored my daily inquiries about the status of my boxes. When my belongings finally arrived, they were broken, including a smashed Smeg microwave. Despite paying for insurance and claiming £400, which r..." Read more

3 months ago

Marc star-alt star-alt star-alt star-alt star-alt

"I paid a lot to send some key items from London to Australia by air as we needed them urgently for the kids - beds/chairs etc. We were told it would take 7-10 days but after we paid the communication became non existent. The day before the packages were collected I had to call 4 times to find out if they were coming to get the packages or not. After they wer..." Read more

3 months ago

Matt star-alt star-alt star-alt star-alt star-alt

"TLDR: - overpriced - insurance is a scam (you will be made to jump through a lot of hoops to claim, like getting a quote to repair a damaged item and will have to pay £100 for each claim) - customer service evaporated once our belongings had been handed over to their sub-contracted removal company - Removal staff did not take the necessary steps to ensure t..." Read more

3 months ago

Nas star-alt star-alt star-alt star-alt star-alt

"The packers were such a fast and friendly team. They were really organised and just got things done."

3 months ago

Grass Esposti star-alt star-alt star-alt star-alt star-alt

"Professional and very helpful staff who were unfazed by my last minute schedule and handled my shipment smoothly and efficiently. "

4 months ago

CE star-alt star-alt star-alt star-alt star-alt

"Very efficient, friendly and organised."

4 months ago

Millard star-alt star-alt star-alt star-alt star-alt

"For someone who has never before shipped personal belongings abroad with all of the documentation required, I've found them both easily contactable and helpful, but above all patient!"

4 months ago

Claire Lillington customer star-alt star-alt star-alt star-alt star-alt

"Very prompt, reliable and polite"

4 months ago

Gill Holland star-alt star-alt star-alt star-alt star-alt

"My shipment originally consisted of 3 boxes which contained items left to me by my late father which were sentimental value. The boxes were collected by the most unhelpful courier in mid November 2023 who refused to enter the property to collect the boxes forcing me to drag them to the front door. I was told in mid December that all 3 boxes had been loaded o..." Read more

4 months ago

Laura star-alt star-alt star-alt star-alt star-alt

"Great communication before the shipment arrived and 2 extremely professional and friendly delivery guys to deliver the boxes. First class service"

4 months ago

Laura Wrighton star-alt star-alt star-alt star-alt star-alt

"Great people super efficient and good value would recommend!"

4 months ago

Jonathan star-alt star-alt star-alt star-alt star-alt

"Awesome experience. The guys were great - so fast, so thorough!"

4 months ago

Alex star-alt star-alt star-alt star-alt star-alt

"Crew was on time, worked hard and basically without break, packed things thoroughly and even reinforced boxes i packed (when needed). They were very polite and charming. Awesome work all around, including all the contact with the office and Peter who did the preliminary check."

4 months ago

Catherine He

Catherine He star-alt star-alt star-alt star-alt star-alt

"They where very nice and professional and where quick "

4 months ago

Kenneth Dawson

Kenneth Dawson star-alt star-alt star-alt star-alt star-alt

"Helpful, knowledgeable staff who were actually there to answer questions - without long hols on the phone."

4 months ago

Genevieve star-alt star-alt star-alt star-alt star-alt

"Staffs are very helpful and polite And my shipping are all in perfect condition, that’s amazing "

4 months ago

Scott Wenke star-alt star-alt star-alt star-alt star-alt

"I have moved 4 times in 5 years and my experience with PSS has been very smooth. On the moving days, the lads were professional and efficient. I would recommend PSS to anyone moving back to Australia. Thank you."

4 months ago

sneha karanth

sneha karanth star-alt star-alt star-alt star-alt star-alt

"The items reached on time..The staff was courteous and ensured the items were placed properly."

4 months ago

Luke Bromwich star-alt star-alt star-alt star-alt star-alt

"Great team who were very helpful! "

4 months ago

West Sussex Customer star-alt star-alt star-alt star-alt star-alt

"Friendly team. who packed with care and efficiency."

4 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, fast communication and helpful through every step of the way"

4 months ago

Paul B star-alt star-alt star-alt star-alt star-alt

"Clear communication, helpful staff, moving team and move manager exceptional help and support. Highly recommend."

4 months ago