PSS International Removals Reviews & Testimonials

4.6 (1,902)

Reviews: 1,902


5
81%
4
10%
3
0%
2
1%
1
7%

91% of customers would recommend PSS International Removals

Shane star-alt star-alt star-alt star-alt star-alt

"Contacted Pss after trying numerous other companies. Quote was very competitive and communication has been spot on. The website is informative and you have a case handler to take you through the process. Our household goods were taken via a 20ft container destined for freemantle on Friday and the team which arrived to box the house up were quick and efficien..." Read more

2 years ago

David Meadows star-alt star-alt star-alt star-alt star-alt

"Packers arrived on time with phone call when they were half an hour away. All packed in short order and whilst they were loading the van a customer service manager rang to check all was okay."

2 years ago

Annabel McCone star-alt star-alt star-alt star-alt star-alt

"Great service from beginning to end. Competitive quotes, helpful links and essential information. Flexible on changing amount of luggage. Follow up call the day after collection. Highly recommend PSS"

2 years ago

Karen star-alt star-alt star-alt star-alt star-alt

"The company do not manage your move overseas , your shipment is left on the dock, they don’t know whether it has left port until you undertake to track it yourself, they say it is beyond their control but they just don’t stay on top of things. Then they charge huge amounts for storage which amounts to another 20% on top of the removal bill. Don’t use this fi..." Read more

2 years ago

Max Edwards Intuitive Fitness star-alt star-alt star-alt star-alt star-alt

"The service was excellent. PSS were in regular contact about all the details and everything that needed to be done. It was also a very good price. Thanks to Shayne for organising everything. He was very helpful and that was much appreciated as I was moving country."

2 years ago

Natalie Zalka star-alt star-alt star-alt star-alt star-alt

"Great communication and excellent moving crew 5*. The team were very quick and careful with our belongings. Would highly recommend"

2 years ago

Prem star-alt star-alt star-alt star-alt star-alt

"Excellent Service! Very Professional way of dealing the customer!"

2 years ago

Pooja Khedkar star-alt star-alt star-alt star-alt star-alt

"The removal team from the start has been very helpful and professional. They answered all our queries and gave us all the details required in timely manner. The service by the packing crew was excellent, all the items were wrapped and packed neatly and the boxes were labelled. Happy with the service so far. Hoping to get all our stuff intact at the destinati..." Read more

2 years ago

Louise Bakker star-alt star-alt star-alt star-alt star-alt

"Brilliant service. The men that came to collect our things were very friendly and efficient. They seemed very experienced and took great care in packing our things. I would not hesitate to recommend PSS."

2 years ago

Jennifer Healey star-alt star-alt star-alt star-alt star-alt

"Matthew & Luke are professional removal men. They were polite and very helpful. They wrapped our items and treated our possessions with great care. Very pleased with the service so far."

2 years ago

Nathan star-alt star-alt star-alt star-alt star-alt

"Don’t bother! Honestly the people that me and my partner have been communicating with are useless! Absolute waste of time. I had boxes collected on the 10th of September, 18 days later there sat in storage waiting to be assigned to a container! We were told we can use heavy duty tote boxes so we bought some and then 2 days before collection, told we had..." Read more

2 years ago

Emily Price star-alt star-alt star-alt star-alt star-alt

"Lots of contact throughout process, very quick + helpful replies, plus the guys that came and packed everything up were great - really fast and did a brilliant job."

2 years ago

Kay star-alt star-alt star-alt star-alt star-alt

"I was asked to organise a shipment to South Africa, I had called a few companies, not a great response. Got pss number, spoke to a chap called Charlie, he was great, patient and helpful."

2 years ago

AVIS star-alt star-alt star-alt star-alt star-alt

"We have moved around the world 19 times in 27 years and I can say this has been, by far, the best service we have ever had! From the 1st contact to the packers, TOP MARKS! The team were brilliant and professional to a T! Part A has definitely earned a GOLD Medal…. now for Part B at the other side!!"

2 years ago

lindsay star-alt star-alt star-alt star-alt star-alt

"Clear and consistent communications the whole way through, both with the Australian and UK teams. Pricing was competitive, delivery was smooth. A few extra days notice of the actual delivery date would have been helpful, but the rest of the experience was positive."

2 years ago

Caitlin Price star-alt star-alt star-alt star-alt star-alt

"Very poor communication from start to finish. Extra charges and significant delays were incurred that PSS provided no warning of, I wasn't provided with updates throughout the process without continuously asking. No advice was given throughout the process to assist in decisions made. Overall I feel like a lot of more transparency in the process would have be..." Read more

2 years ago

Andrew star-alt star-alt star-alt star-alt star-alt

"They have provide quick, prompt service. Extremely happy with their all round service."

2 years ago

Charlotte Phahlane star-alt star-alt star-alt star-alt star-alt

"My two boxes were torn and I never have any explanation of how my boxes 📦 where in that manner I was so surprised because I didn't expect that I thought that I will be respected instead of that I was disrespected."

2 years ago

Dawn star-alt star-alt star-alt star-alt star-alt

"The people who came to pack and remove our belongings were extremely professional and polite at all times. They were a very calming presence in what could have been a stressful few days. I highly recommend PSS"

2 years ago

Stephen star-alt star-alt star-alt star-alt star-alt

"Contacted these guys a few weeks ago about my move to Australia from the uk. Helped me with all the information that I needed, answered all my questions. Highly recommend PSS to move your personal belongings. The removal team were absolutely fantastic and very polite, got along with them very well! Can't fault the family business one bit. Be very happy to us..." Read more

2 years ago

William Lockerbie star-alt star-alt star-alt star-alt star-alt

"Professional, friendly and Efficient. Great communication skills and a solid team. Would recommend."

2 years ago

jamesatmacs star-alt star-alt star-alt star-alt star-alt

"This was the worst experience I have ever had with a removalist. I don't even know where to start. Firstly they delayed the collection of our pickup knowing we were leaving the country the next day. Then we had to organise for our son in law to come the following week and they simply did not arrive. We had to chase them down. No phone call, no message -..." Read more

2 years ago

Chinwin Gamao star-alt star-alt star-alt star-alt star-alt

"They provide exemplary service. Highly recommended and very considerate on our request and needs"

2 years ago

Petra star-alt star-alt star-alt star-alt star-alt

"Everyone I have dealt with at PSS was very helpful and professional. I would highly recommend them for a smooth process!"

2 years ago

Tony B star-alt star-alt star-alt star-alt star-alt

"Very helpful staff and excellent pricing"

2 years ago