Jon Bloom
SDM
"Really good experience. Charlie’s communication has been first rate throughout. "
2 years ago
Heather Barnett
"Thanks to Steve who collected all our belongings on Friday! Really went above and beyond - so helpful and clear about the process - we felt very safe in his hands. So far so good!! Thank you Steve."
2 years ago
Jessica Walker
"The staff at PSS were incredibly helpful and patient with all my questions. Everything was done seemlessly. Thankyou "
2 years ago
Vanessa Duarte de Carvalho
"Blunt lie saying the reason of delay of refund - which I haven’t received yet - was me refusing. I have emails proving they claimed the refund would be issued only after the shipment is loaded. Also you stated that only deposit was taken from the credit card while the rest was bank transfer As such , you are lying saying this is the normal. The same way th..." Read more
2 years ago
FM
"Robert Hurley was exceptional in explaining the service, walking me through the process and giving me assurances at all stages during quite a complex operation. I cannot recommend him highly enough. Overall, the PSS service has exceeded expectations at every stage. I look forward to buying him a beer one day My family are very grateful for such an efficien..." Read more
2 years ago
Candace Bagley
"We moved from the UK to the US in November 2023, and PSS Removals used packers who crushed our things as they packed them- metal light fixtures were bent, they folded a foam standing mat and broke it to pack it, they dragged a workout machine and scraped the leather and wood all up, packed the dishes so they were all together and half the set broke. It was s..." Read more
2 years ago
Si Klyst
"Very clear process from start to finish and quick answers to all my questions. delivery of packaging and collection of shipping all bang on time. Great value for money. "
2 years ago
Ben Davies
"Very helpful from start to finish, had plenty of people help at times when others were busy, had some typical situations that arose but promptly dealt with. "
2 years ago
Ann Smyth
"The team turned up at the time they said they would; the 3 men were courteous and hard working; they did a really impressive job carefully wrapping furniture for international transit; the job was completed remarkably quickly & cheerfully Highly recommend"
2 years ago
Keiron
"We booked 620 cubic feet and including packing and unpacking with PSS was just under 4K. We ended up with 570 cubic feet and they refunded us the difference. We obviously shopped around and did get a couple of slightly cheaper prices, but PSS were amazing, so we went with them, purely on their service and a trust basis. Our assigned Move Manager (Helen) is i..." Read more
2 years ago
Jo
"First class service from initial contact through to uplift. We found all staff to be professional and helpful. Would definitely recommend."
2 years ago
Chenille Crowe
"The 3 men who came to collect our stuff for shipping to the US were very friendly and packed everything professionally and quickly."
2 years ago
A G
"So far my experience of PSS has been brilliant. From the initial booking all through to the team that came and packed up the flat. Exceptional and extremely helpful. "
2 years ago
Peter
"Excellent personal service "
2 years ago
NATALIE
"Great company and efficient! It was a good cost and everything was taken care of for me from boxes to pick up! Will use again."
2 years ago
Shiraz
"Delivery was delayed a month after it arrived in country. There was a lot of communication about when the delivery would be in country, but once it was in country another month of delay was introduced (additional 50% delay) Be careful of timelines provided regarding the shipping, they should include the complete delivery timeline. "
2 years ago
Jill
"The customer service as we arranged shipment was awesome, 10/10. Sadly though, our shipments arrived totally bashed, broken and with the contents spilling out. They had to be taped up by the delivery service prior to us receiving them. Contents were broken. I have more items to ship from the UK to the US but would not use this service again. The response I r..." Read more
2 years ago
Hector
"Rapid and efficient"
2 years ago
Kerry
"Very helpful service, explaining how the process worked. So far, they have kept me posted of progress in a very timely way. "
2 years ago
Lynne
"Questions answered during the process."
2 years ago
Tony Robert Shaw
"Amazing service straight from the home survey to collection. The guys that did the packing were great very efficient and took great care when packing. Also our moving manager has been greet with yodating us. Next stop australia. "
2 years ago
IAN MACDOUGALL
"Great help and advice on custom and other forms, advice on packing. Prompt distribution of forms Clear communication of packing date and subsequent on time arrival of packers who were on great form on a Monday morning! "
2 years ago
Carol Thompson
"Very patient and professional staff who put up with 2 females asking probably more than the average number of questions regularly. Speedy service on collection of packages once requested. "
2 years ago
Mark Hill
"Steve was great. On time, very good personality and knew his onions. Excellent service."
2 years ago
"PSS has been a nightmare to deal with. My wife agreed not to post her experiences with this company to get a small amount of compensation, which they forced her to negotiate for several weeks. PSS doesn’t seem to know how to communicate. They are unwilling to take responsibility for their mistakes. The fine print and the formulas they espouse make it easi..." Read more
2 years ago