PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

David Skidmore Customer star-alt star-alt star-alt star-alt star-alt

"Very nice company on time always keeping me updated and very helpful"

a year ago

L Howard star-alt star-alt star-alt star-alt star-alt

"I had a relatively stressful shipping experience from the US to the UK and PSS Removals alleviated much of that stress. Communication with PSS was very easy and they responded to queries quickly. A special shout out to Summaira who was especially helpful and guided me through the importation process. Once PSS received my cargo, communication was ongoing up..." Read more

a year ago

Florife Noqui star-alt star-alt star-alt star-alt star-alt

"The customer service staff and the removal agent manager ,Austin Young is very helpful all throughout the process of my international removal to Australia. Thank you for helping us to ship our international boxes.Regards to all."

a year ago

James star-alt star-alt star-alt star-alt star-alt

"Excellent Service! I recently used PSS International Removals for my relocation from Brisbane Australia to Northern Ireland and I am extremely pleased with the service they provided. From start to finish, they were professional, efficient, and courteous. The movers arrived on time, were friendly and helpful, and worked quickly and safely to get my belonging..." Read more

a year ago

Stefan star-alt star-alt star-alt star-alt star-alt

"Th team were punctual, courteous, professional and very quick"

a year ago

Mr Anthony Iceton star-alt star-alt star-alt star-alt star-alt

"The guys turned up on time, loaded all the boxes and even though the entrance had been blocked by another truck they had no complaints to load my container behind it.Friendly lads and worked non stop to get the job finished, never even stopped for a cuppa."

a year ago

Mr Jonnie Jones star-alt star-alt star-alt star-alt star-alt

"Very helpful and accommodating. My only gripe would be the fact your online payment didn�t accept my card"

a year ago

Lisa Villers star-alt star-alt star-alt star-alt star-alt

"Very professional. The packers were brilliant. We were given a slight misjudgment on the container size as we had to leave a couple of items behind. Overall they have all been very helpful."

a year ago

Eves star-alt star-alt star-alt star-alt star-alt

"We used PSS to move abroad and found their service very friendly, efficient and helpful. The movers were incredible and worked quickly. The only reason I'm giving it 4 stars is because we have yet to receive our shipped household which should be arriving in the next couple weeks as outlined in agreement."

a year ago

Graham Lee star-alt star-alt star-alt star-alt star-alt

"During the two weeks prior to my move date, I didn't receive any communications from the manager in charge of my move. I had to chase twice to find out exactly what was required of me in preparation for the move. On the day of the removals, the staff were fantastic, efficient and sensitive to what was being moved to Spain. Overall great service."

a year ago

Paul Butler star-alt star-alt star-alt star-alt star-alt

"Excellent, prompt and efficient removal on the day. Slight disconnect between the salesman, client manager and �handler� person which meant we had to repeat requests and commitments agreed earlier."

a year ago

cm chapman star-alt star-alt star-alt star-alt star-alt

"We are a small business relocating staff and equipment to Australia. We are experienced at shipping product, not so much households and plant and equipment. We collected lots of bids and planned the mover three months ahead of time. Because a large prepayment would be needed, we also did diligence on this business as well as the other shippers we considered..." Read more

a year ago

Miss Beckie Miller star-alt star-alt star-alt star-alt star-alt

"PSS came in as one of the cheapest quotes for our move to NZ from the UK in June 2019. They were abke to knock some money off to come in at the cheapest too. The packing team were speedy but in hindsight they hadn't labelled the boxes/itinerary with enough detail, meaning it was hard to pinpoint the boxes that contained items we needed to declare for custom..." Read more

a year ago

Paul star-alt star-alt star-alt star-alt star-alt

"Overall a really good experience, but we were rushed at the end by the packers loading the container, even though they were ahead of schedule. This resulted in us missing a aprox 1 to 2 boxes of items being packed, including children's soft toys, which caused major tears from the littlest one. Otherwise good at the UK end. Will see how we fair at the Aussie..." Read more

a year ago

Stewart star-alt star-alt star-alt star-alt star-alt

"Great so far: came on time, did what they were supposed to do and left on time. We now wait for the container to arrive, get through customs and get delivered - when we find a house! Only then will I be able to crit the whole service. ??"

a year ago

Adam Cole star-alt star-alt star-alt star-alt star-alt

"I was very impressed with the service afforded me by PSS. They made the whole process from booking to packing very straightforward and drama-free. Emails were replied to very speedily and questions were always answered clearly and helpfully. Plus, the fee was very competitive. On the day, the packers were friendly and efficient. My only criticism would be th..." Read more

a year ago

Harriet Cutchie star-alt star-alt star-alt star-alt star-alt

"I searched for quite some time trying to find a shared shipping container company for my things from the UK to Australia. My consignment took about 3 months in total. First initial contact was great but my only criticism would be there was no communication while my container was in route. The company on the other end was also not the best in regards to con..." Read more

a year ago

Shane star-alt star-alt star-alt star-alt star-alt

"Would highly recommend PSS. Initially I was misquoted and PSS' error was handled professionally and apologetically. The whole process from quote, booking and removal was smooth and staff made everything easy. Great communication, assistance and professionalism. Though not moving furniture I had PSS pack to lighten my busy schedule. The packer arrived on time..." Read more

a year ago

Gerasimos Galatis star-alt star-alt star-alt star-alt star-alt

"I used PPS International Removals to move from London to Munich and, in general, I feel it was a good experience. Their approach during the sales phase made me feel comfortable with what I was offered: throughout the whole process they stayed close, put an effort to understand what I need, keep me informed and adjust whenever required. Even though there were..." Read more

a year ago

Martin Raines star-alt star-alt star-alt star-alt star-alt

"The packing team were great and I was very pleased with their work. I would have appreciated more help/advice up front on some of the customs forms and felt the service dropped off a bit after the initial enquiry led to a booking. When I did ask questions they did get answered."

a year ago

Dick Inwood star-alt star-alt star-alt star-alt star-alt

"The exercise in removal of the products in our Londonflat was done with courtesy, efficiency, and to the standards and timetable agreed. A final comment on the whole exercise, which would include the delivery of the goods to NZ will need to await that component of the shift."

a year ago

Stephen Pritchard star-alt star-alt star-alt star-alt star-alt

"Good job overall! Our July 2020 international home moving experience was managed by PSS and concluded through their agent, Jordan River East in the US (VA). This was our sixth international household move and the first that we had paid for and organised ourselves rather than through an employer. The process took place as Covid-19 lockdowns started easing i..." Read more

a year ago

Emma Knowles star-alt star-alt star-alt star-alt star-alt

"I used PSS to ship my boxes back to Australia. Very easy and price was good too."

a year ago

Catherine star-alt star-alt star-alt star-alt star-alt

"I contacted PSS Removals to ship some personal effects to the US. Although in the end I did not end up shipping the goods, I was pleased throughout with the communication and service I received from Lauren and Lisa at PSS. When I decided to cancel my shipment even after paying a deposit, I was refunded promptly."

a year ago

Patricia star-alt star-alt star-alt star-alt star-alt

"Everything went smoothly. Very happy with the service."

a year ago