Jonathan Stamp
Josh
"They Knowingly sold me insurance that would never be valid. Some stuff arrived broken. I claimed, It was rejected on the basis that PSS had not packed nor unpacked it. I packed it myself, and was not informed that I shouldn't. There is an insurance option that has a higher premium should you pack it yourself. I was not offered that. I was given one optio..." Read more
a year ago
Samuel Chen
"Team is very helpful to arrange priority service and special delivery arrangement to fit my very tight schedule for customer satisfaction. Although the surcharge is bit higher but it is absolute alright at least with feasibility to solve customer problem. Communication and friendliness from delivery team also great for professional work. I will use this..." Read more
a year ago
Anonymous
"COSTLY, STRESSFUL AND UPSETTING EXPERIENCE!!!! This company caused us a lot of heartache, stress and extra costs. Very friendly and helpful when discussing your intended move and quick enough to take your money. However it’s a different story when it comes to the actual move. Office said they would tell us when crew would arrive but they didn’t. Crew were..." Read more
a year ago
Rik
"A happy team arrived, albeit an hour and a half late, but they worked hard and diligently, taking great care to wrap all our belongings. Very polite"
a year ago
Paul
"Removals went as per plan. Guys turned up within the nominated slot, polite and professional and providing advice where required. Left the property clean and tidy, having removed all left over packing material etc. Many thanks"
a year ago
Louise
"Great initial experience, with Charlie being very patient organising things and Steve being lovely when collecting all the boxes. Now it's a waiting game for my boxes to arrive at their destination."
a year ago
Elaine
"Communication and prompt service. I have used this company three times, and they never fail in giving a great service."
a year ago
IV
"Fast & timely response. Excellent service!"
a year ago
Yeobright
"Terrible. All the good talk and attention up front, but when their designated removers came to load all our household furniture they just threw it all into the van. They then called me to say they had lost an item of our household furniture somewhere in their warehouse... then apparently found it whilst on the phone to me. Months after the shipment had lef..." Read more
a year ago
j lind
"The team from quote, booking to packing has been so professional. I couldn't recommend them more. The price was fantastic also. Thanks so much!"
a year ago
Graeme & Sue
"Shipping for the first time, I had a lot to learn. I found the PSS systems easy to follow and use, and the support from the staff was outstanding, with a nominated person always available to promptly assist. My propertry has been collected in the UK but I have not experienced the shipment or delivery in Australia yet. An area for improvement was the pickup..." Read more
a year ago
max françois
"From the start communication was amazing, Austin, Steve and all the team were very nice dealing with me and the stress of sending my stuff abroad. I am still waiting for my stuff to be delivered and will update this but as of now it was a very good experience. The team was clear on the invoicing and on charges that may be added through the process. Steve was..." Read more
a year ago
Smiljana Popovic
"Very efficient and quick. Really nice gentlemen."
a year ago
Philip Harvey
"AWFUL, AMATURE. Boxes arrived after 7 months in transit, was told the delivery would be with me in 10-12 weeks. WORST SERVICE. I based my housing on their forecast. Almost all boxes arrived broken, open, and in a state of disrepair. Missing items, broken items. Still dealing with the fallout, still have missing and damaged items. Been dealing with this since..." Read more
a year ago
Julie Zivich
"While they did quote the lowest price upfront, they ultimately billed us additional charges multiple times after underestimating on storage requirements, shipping space, and boxes needed. This is not my ultimate complaint though. They lost about 20% of the art that we tasked them with shipping. Gone. We’re currently in discussions with the insurance agency f..." Read more
a year ago
Carmen Todd-Jones
"Was easy communicating what was needed while I was on the otherside of the wirkd from my belongings"
a year ago
Kelly Nel
"Brilliant, fast efficient, definitely recommend"
a year ago
Liz
"Let’s see how this all ends. Not quite sure where all our goods were sitting and waiting for 2 weeks… boxes totally squashed and packing a mess and the state in which they have arrived is absolutely shocking…."
a year ago
Rebecca Rawsthorne
"Really hassle free and great service from all the partner companies. The schedule was kept to and everyone I dealt with was pleasant and efficient."
a year ago
Miss Georgia Robinson
"Ryan and Andrew from PSS were great! They respected our property and handled our belongings with care, very polite and great with the kids. We are very thankful to the team at PSS, from start to finish, they have really made this move a breeze! Thank you."
a year ago
Claire
"My items have just been picked up for shipping. So far I have had a great experience with PSS. I like the fact that you get to speak to someone personally. Any questions were answered quickly. Extremely efficient service with delivery and collection of boxes."
a year ago
Paul McCoy
"Amazing staff very helpful and pleasant great all around"
a year ago
Nina Smith
"Our experience so far has been amazing. The administration and organisation of the process was been flawless. Friendly and reassuring staff who helped with any query we have had. The packing team were equally fantastic. Prompt, speedy and efficient and good fun too. Thank you."
a year ago
Patrick van Breugel
"Good response time on questions. Easy to communicate with. Good pickup and delivery of boxes. Helpful staff throughout. Steve was extremely helpful with the pick up of the boxes."
a year ago
"PSS got everything right. Polite, efficient, fast, they explained everything they needed, and they did everything they said. 10/10."
a year ago