PSS International Removals Reviews & Testimonials

4.6 (1,902)

Reviews: 1,902


5
81%
4
10%
3
0%
2
1%
1
7%

91% of customers would recommend PSS International Removals

Eves star-alt star-alt star-alt star-alt star-alt

"We used PSS to move abroad and found their service very friendly, efficient and helpful. The movers were incredible and worked quickly. The only reason I'm giving it 4 stars is because we have yet to receive our shipped household which should be arriving in the next couple weeks as outlined in agreement."

5 years ago

Mrs Sarah Clarke star-alt star-alt star-alt star-alt star-alt

"Great team at PSS, from the customs process through to delivery I can't fault them. I had to delay my delivery 12 hours before d-day and Tristan and the team from PSS couldn't have been more understanding or accommodating. When the day of delivery finally came round, we had the best group of guys show up and provide plenty of banter as well as service. Th..." Read more

5 years ago

Robert Constantine

Robert Constantine star-alt star-alt star-alt star-alt star-alt

"Moved many times and PSS International Removals were brilliant to say the least. The office staff are really friends but what really makes them stand out is the team who collected our goods. We moved to Sydney, Australia and not one item was broken. Big thanks to John M in their office for being so helpful !!"

5 years ago

Google review

Dennis Callaghan

Dennis Callaghan star-alt star-alt star-alt star-alt star-alt

"We used Professional Shipping Services (PSS) to relocate from greater London to Melbourne. It was no small move being a 5 bedroom home so everything was shipped in a 40ft container over 3 days. I truly cannot say how impressed I was with them. We engaged PSS on the back of another Australian who had used them and the team who packed and loaded our belongings..." Read more

5 years ago

Elizabeth Murphy

Elizabeth Murphy star-alt star-alt star-alt star-alt star-alt

"PSS helped me move to USA. I was very happy with the whole process and especially with the effort of the guys doing the packing. I’d have no problem recommending them to others moving stateside."

5 years ago

Google review

Karen star-alt star-alt star-alt star-alt star-alt

"I have used PSS on several occasions (to the UK and to Australia) and cannot fault their customer service, packers and drivers. They are all so helpful and polite, it's a pleasure dealing with them. They are fast and efficient but still take care of the property they are handling. The follow up from the office has been fantastic and I would highly recomme..." Read more

5 years ago

Lisa Villers star-alt star-alt star-alt star-alt star-alt

"Very professional. The packers were brilliant. We were given a slight misjudgment on the container size as we had to leave a couple of items behind. Overall they have all been very helpful."

5 years ago

Mr Jonnie Jones star-alt star-alt star-alt star-alt star-alt

"Very helpful and accommodating. My only gripe would be the fact your online payment didn’t accept my card"

5 years ago

Alex star-alt star-alt star-alt star-alt star-alt

"Wanted to wait until we received our belongings In Dubai. I’m pleased to say we have no breakages. Great service from the guys in the UK and in Dubai. I won’t hesitate to use them again."

5 years ago

PETER LAMBERT star-alt star-alt star-alt star-alt star-alt

"From start to finish everyone we dealt with were very friendly and extremely helpful all the way through. The men who came to do the packing were great - so quick and efficient and very friendly too. I would highly recommend this company."

5 years ago

Ms Monique Mcelroy star-alt star-alt star-alt star-alt star-alt

"PSS Intetnational has given me 5 star service. It would be without any hesitation that I would use them again for my next relocation abroad. Thank you Liam and all the team 😊"

5 years ago

Garry star-alt star-alt star-alt star-alt star-alt

"Excellent service on our international move from London to Dubai. Great communication and coordination from start to finish, and the movers were very efficient, careful, and fast. Overall great service and I highly recommend PSS International."

5 years ago

Mr Anthony Iceton star-alt star-alt star-alt star-alt star-alt

"The guys turned up on time, loaded all the boxes and even though the entrance had been blocked by another truck they had no complaints to load my container behind it.Friendly lads and worked non stop to get the job finished, never even stopped for a cuppa."

5 years ago

Hazel Gray star-alt star-alt star-alt star-alt star-alt

"This company was extremely helpful up until I paid them the estimate. At that point, I felt like I was managing their team. The emails became infrequent, calls were not responded to despite assurances they would be. On the pick up day, the packers didn't arrived with enough crates for the items. They told me it would be a bad idea for them to take the items..." Read more

5 years ago

Mark Hill

Mark Hill star-alt star-alt star-alt star-alt star-alt

"They have moved me from Uk to Melbourne Australia It was a easy and peaceful process. They came out and assessed my items gave me a quote. They came out and packed up everything and transferred it to storage container. And i was able to track container all the way. I highly recommend pss international And will definitely use them again. A pleasure. Mark hil..." Read more

5 years ago

stephen wallace star-alt star-alt star-alt star-alt star-alt

"Never ever use this removal company. Moved a house furniture/goods from UK to Australia. Removal process shoddy and unprofessional. They extorted money out of us for services that weren’t required - I.e an additional van to Shuffle boxes from house to a 20ft container which happily would have fitted outside of the property (having previously done this..." Read more

5 years ago

Elizabeth Murphy star-alt star-alt star-alt star-alt star-alt

"Used PSS to ship boxes to New Zealand. Grayson (a Kiwi) was very helpful and honest about what I could and couldn’t take. Saved me a lot of trouble with MPI. They delivered boxes and packaging materials. The whole process was easy and now my stuff is on its way home."

5 years ago

StreetMate star-alt star-alt star-alt star-alt star-alt

"Get what you pay for... Customer service level is non existent!! Chased them all the way for details regarding shipping and never once an apology for lack of contact, mucking me about and messing up... They're cheap(er) for a reason not sure how they have been in business quite as long as they state!"

5 years ago

Hilary Skinkys star-alt star-alt star-alt star-alt star-alt

"We had a limited amount of our possessions shipped from U.K. to Lanzarote which cost approx £3500 with insurance.. When it all arrived the level of damage was breathtaking, then there was the wrangle with insurers. I had to take so many photos and write lots of emails, and that’s on top of having our precious things ruined. Some things didn’t turn up at all;..." Read more

5 years ago

Gordon McLeod star-alt star-alt star-alt star-alt star-alt

"Have just sent a consignment of nine packing cases to New Zealand. A few days ago I received confirmation that all nine cases had arrived at the intended address in Auckland, both ahead of time and in the same condition they left the UK. Can't praise both Grayson and Anna at PSS enough for their professionalism and help throughout the whole process. Both wer..." Read more

5 years ago

Mary McCormick

Mary McCormick star-alt star-alt star-alt star-alt star-alt

"We had to leave in a hurry due to my job offer and visa coming faster than expected. PSS turned everything around within a couple of weeks. Also arranged storage for us in Australia if needed as we have not bought a house yet."

6 years ago

Ian H star-alt star-alt star-alt star-alt star-alt

"There was some initial confusion and trouble getting a delivery date off them. However, one of their staff stepped up to the plate and took over our case and all went relatively well including improved communications until actual delivery. The so called delivery person dumped our boxes at the side of the road on a 'pallet' at my mother-in-law’s house in Cro..." Read more

6 years ago

Mark Hill star-alt star-alt star-alt star-alt star-alt

"Initial visit and assessment was positive but it went down hill from there. The PSS movers damaged a wooden floor in my property by dragging a wardrobe and then suggested my disabled mother and partner, who was on crutches at the time, had part caused the damage by trying to move the wardrobe themselves! On arrival we were charged a quarantine inspection fe..." Read more

6 years ago

hubertjones10 star-alt star-alt star-alt star-alt star-alt

"PSS refused to insure a bottle of whisky I packed to send from the UK to New Zealand and when I opened my consignment in New Zealand i discovered that someone in their company had deliberately opened and consumed the whisky which was a wedding present. Despite repeated attempts to find out what happened to my cargo I have yet to receive a response. I would n..." Read more

6 years ago

Raj Salhan

Raj Salhan star-alt star-alt star-alt star-alt star-alt

"I used this company to help my parents… I used this company to help my parents relocate back to India. They were having real difficulty finding a company that was affordable and able to arrange transportation to a rather remote location. PSS were more than happy to help and everyone from the customer service girl (Anna) to the removal chaps were a pleasure..." Read more

6 years ago