PSS International Removals Reviews & Testimonials

4.6 (2,646)

Reviews: 2,646


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Michelle O'Carroll

Michelle O'Carroll star-alt star-alt star-alt star-alt star-alt

"Friendly and efficient removal so far. Waiting for it to arrive now."

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Professional and well presented service. The packers on the day were very knowledgeable and professional."

2 years ago

Paul star-alt star-alt star-alt star-alt star-alt

"Very easy process. Excellent communication. Goods collected on time."

2 years ago

Becki Weatherall star-alt star-alt star-alt star-alt star-alt

"Our removal team were extremely professional, arrived promptly both days and worked at an incredibly fast pace. They were super organised, had a clear plan of who was packing what and after a quick walk through the house with us to check what was staying/going they got straight on. Everything was clearly labelled and numbered and they were happy to answer an..." Read more

2 years ago

Amanda Kay

Amanda Kay star-alt star-alt star-alt star-alt star-alt

"Would definitely recommend PSS removals for shipping household goods to another country. All arrangements and documentation was made easy by the PSS team. Instructions were made clear at all times making the whole process extremely convenient. They picked up the products from my address and ensured they were all appropriately packed and handled correctly. To..." Read more

2 years ago

Emma Hastings star-alt star-alt star-alt star-alt star-alt

"Very helpful staff"

2 years ago

Trevor Cassie star-alt star-alt star-alt star-alt star-alt

"No communication for months once items collected. When finally tracked someone down we got told this person was out of office (After nealy 6 weeks). Once back we got informed that 2 of our bags had been lost. Surprisingly the 2 with all our valuables in them (stolen, me thinks). Again no ncominucation for months trying to resolve. Finally shipped, Asked for..." Read more

2 years ago

A Ez Alex star-alt star-alt star-alt star-alt star-alt

"You been warned Stay away from this company Double their prices and delay and hold shipment to make you pay more They cannot even produce evidence to support the doubling of price"

2 years ago

Lisa Webb

Lisa Webb star-alt star-alt star-alt star-alt star-alt

"Delivery man from PSS stole my watch from my house during a delivery. Worst company ever and most upsetting experience. It was my wedding present. I am still waiting for insurance on my broken goods too. Awful people and terrible company. AVOID!"

2 years ago

Nico B star-alt star-alt star-alt star-alt star-alt

"So far, we have had our stuff collected so this is not based on the whole process. Collection was organised fairly last minute and still, the boxes were delivered and then collected on the days we wanted. It was quick and easy to set up. PSS were clear about what forms/documents I needed to fill out. The only real negatives are that, I had to pay extra for b..." Read more

2 years ago

Stephen Kennedy

Stephen Kennedy star-alt star-alt star-alt star-alt star-alt

"I am not sure our experience could have been much worse. It started out well - friendly surveyor came round to do an appraisal of volume of our contents, the contact with the office to arrange a time went ok. On positive side - the packers themselves packed items carefully and items they packed arrived safely, even fragile items. However, cutting a long and..." Read more

2 years ago

Sarah Webb star-alt star-alt star-alt star-alt star-alt

"The team sent to my house were polite, professional and organised. I cannot fault them. Thank you"

2 years ago

Simon star-alt star-alt star-alt star-alt star-alt

"Original quote was concise and detailed with personal account manager to cover any questions. The guys who removed the belongings were friendly, knowledgeable and very efficient. The whole house was complete in under 3 hours. Everything securely packed and labeled. Very happy so far with the service."

2 years ago

alex maxwell star-alt star-alt star-alt star-alt star-alt

"Kept up to date with delivery and all arrived safely and in reasonable time Wellsatisfied"

2 years ago

Merlin. star-alt star-alt star-alt star-alt star-alt

"Great office staff and very informative with the info I needed with my move. Very professional moving team and respectful of my property during the packing."

2 years ago

Tara star-alt star-alt star-alt star-alt star-alt

"Friendly service, made everything go smoothly."

2 years ago

t hopkins star-alt star-alt star-alt star-alt star-alt

"Excellent service. Very knowledgeable and efficient. Pleasant helpful attitude"

2 years ago

Michael Wadley OAM star-alt star-alt star-alt star-alt star-alt

"Very professional in every aspect. Austin was so helpful and obliging and made the whole experience easier. Every e-mail contact I made was answered promptly with all the information I required. I would have no reservations in using your company again if I ever need to. Mike Wadley OAM"

2 years ago

Kay Colby star-alt star-alt star-alt star-alt star-alt

"Team were on time and very informative and helpful. They called ahead to say when they would arrive as requested and although it took a while to complete as we had heaving objects, they did it in the most efficient ways possible. Very polite and customer service focused from enquiry through to move management and pick up. Happy customer so far!"

2 years ago

Dave star-alt star-alt star-alt star-alt star-alt

"Friendly helpful & professional service"

2 years ago

A Ez Alex star-alt star-alt star-alt star-alt star-alt

"Demanding extra money to nearly double the quote Ransoms your good Very unprofessional Avoid"

2 years ago

Chloe Reynolds star-alt star-alt star-alt star-alt star-alt

"Easy email Comms, clear instructions for the paperwork and payment online was simple."

2 years ago

Mr Hinckley star-alt star-alt star-alt star-alt star-alt

"The crew were friendly, meticulous and efficient. Ask me again when I have seen whether everything arrives satisfactorily."

2 years ago

ZP star-alt star-alt star-alt star-alt star-alt

"1. Very aggressive and pushy. 2. Incompetence around insurance (Laura C., if you don't know a technical term, don't argue with the person using it. Find out what the term means first. Cause guess what, the insurance provider said the same thing I did... You know like maybe I know what I'm talking about because it relates to my profession...) 3. Generally r..." Read more

2 years ago

Woodend Wanderer star-alt star-alt star-alt star-alt star-alt

"There was clear information given to me at all stages of the process. Claudia in the office was very helpful and answered all our questions promptly. The team that delivered our household items were polite and courteous and took good care of our stuff."

2 years ago