PSS International Removals Reviews & Testimonials

4.6 (2,364)

Reviews: 2,364


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Mr S Wilson star-alt star-alt star-alt star-alt star-alt

"Very impressed with the 2 guys (Ben and Lukas) who came to pack and remove our items to be shipped. They are an asset to PSS! They were very polite, hard working, accommodating and helpful. Overall, PSS have been responsive and helpful over the process so far, including when we have had several changes of mind on what to ship. Their advice has been invaluabl..." Read more

a year ago

Belle star-alt star-alt star-alt star-alt star-alt

"Jamie and Jamie were extremely personable and friendly throughout the day. They worked swiftly and carefully and respected our home and children. We were very grateful for their service"

a year ago

Ghislaine la Grange star-alt star-alt star-alt star-alt star-alt

"It was very easy to book with PSS through their office team. I managed to get through to the person I needed to speak with on every occasion I phoned. They sent someone to do the itinerary of the house very quickly. One downside; in the itinerary list that was produced by PSS, they kept saying we had over 2500 cubic ft but didn’t look anywhere near that t..." Read more

a year ago

SO MAN WONG

SO MAN WONG star-alt star-alt star-alt star-alt star-alt

"Good, very kind staff"

a year ago

Andera Wan

Andera Wan star-alt star-alt star-alt star-alt star-alt

"Well done for your colleagues."

a year ago

Pam Quirke

Pam Quirke star-alt star-alt star-alt star-alt star-alt

"Dealt with Tom, very personable. His quote changed to double original amount, no explanation, this was relayed to me by Charlie, Tom was away, and had made an error. My shipment had been collected and I was on a strict time frame, so really didn't have the time to get shipment returned and get more quotes. Tom also mentioned a refund as I did my own packing..." Read more

a year ago

S Russell star-alt star-alt star-alt star-alt star-alt

"The 2 guys (from Cardiff) who did our removal were brilliant, very helpful and professional. Would recommend."

a year ago

Bridget Cummings

Bridget Cummings star-alt star-alt star-alt star-alt star-alt

"Very efficient. Tom and Craig knew their stuff and were excellent. Well prepared and very personable. Would highly recommend. Helen was on call if we needed her."

a year ago

Vitaliy Sivach star-alt star-alt star-alt star-alt star-alt

"Wow This is really impressive"

a year ago

A JORGE star-alt star-alt star-alt star-alt star-alt

"I have used this company twice. Both times I was given excellent service."

a year ago

Tom star-alt star-alt star-alt star-alt star-alt

"Quick and easy. Great service"

a year ago

Rubina Mehmood

Rubina Mehmood star-alt star-alt star-alt star-alt star-alt

"Great service on every step of the way. Provided by Lauren Peters, Lauren C, Austin Y, Miss Hardings and Helen. A great family business has help us moved our family. Thank you. Keep it up."

a year ago

L Howard

L Howard star-alt star-alt star-alt star-alt star-alt

"I had a relatively stressful shipping experience from the US to the UK and PSS Removals alleviated much of that stress. Communication with PSS was very easy and they responded to queries quickly. A special shout out to Summaira who was especially helpful and guided me through the importation process. Once PSS received my cargo, communication was ongoing up..." Read more

a year ago

Alfred Pun

Alfred Pun star-alt star-alt star-alt star-alt star-alt

"Very good communication. Driver is nice."

a year ago

Victor Hui

Victor Hui star-alt star-alt star-alt star-alt star-alt

"Good Service attitude"

a year ago

Dave Ried

Dave Ried star-alt star-alt star-alt star-alt star-alt

"We paid over £6000 to shop out belongings to Australia. The date we were told they would arrive in the country was a lie, we waited weeks more. Then had to pay EXTRA fees for some bio check at customs we weren't told about. We paid £600 insurance. Out brand new mattress was filthy despite being wrapped when it left our uk home. Our spare pushchair cover and..." Read more

a year ago

O. Ustinova star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from the beginning to the last box in the house. Always on hand to answer any of the 1st timer questions, timely updates and overall the type of service that can only be provided by a family owned business. Will be recommending if and when."

a year ago

Naresh M Buch star-alt star-alt star-alt star-alt star-alt

"I will not hesitate to give 5 star to this particular company. Right from the beginning sales team, packing team, dispatch team has unique coordination style. They always keep on communicating to us about our shipment. We did our shipment on 17th of April 2023 from UK to Canada and it reached on Ottawa Canada on 29th of June 23. Being new to this experience,..." Read more

a year ago

Michael Drake star-alt star-alt star-alt star-alt star-alt

"The guys turned up, packed my kit with good humour and left. This was exactly the unfussy service that is needed. Moving is stressy PSS made it far less so."

a year ago

Simon C star-alt star-alt star-alt star-alt star-alt

"PSS understood what I needed and did everything to make sure it was achieved. Totally professional and very friendly service"

a year ago

Chinye Ukwu star-alt star-alt star-alt star-alt star-alt

"PSS International Removals provided excellent and quality service from the start. They were really professional and quick in packing and wrapping our household items for shipping to UAE. They were also friendly and reliable. I highly recommend PSS"

a year ago

SE star-alt star-alt star-alt star-alt star-alt

"Really poor communication and customer service- I contacted 3 different staff members via email and never heard a reply from all 3 after their first email back to me. Then when I finally realised email was not the way to go I called to arrange box delivery and collection. My initial contact was good and I had delivery of the boxes in a few days. But after..." Read more

a year ago

Mr B Roberts star-alt star-alt star-alt star-alt star-alt

"Extremely diligent from the initial contact through to the final delivery. Truly a professional company."

a year ago

Bryony Nooney star-alt star-alt star-alt star-alt star-alt

"Julian, Chris and John were fantastic from the moment they arrived until they left with our belongings. Very professional helpful and friendly service which was very much appreciated. Thank you"

a year ago

Mark Webb star-alt star-alt star-alt star-alt star-alt

"Good communication and packing service. Good quoted price but shipping freight carrier costs increased over three weeks by 20% (not PSS fault)."

a year ago