PSS International Removals Reviews & Testimonials

4.6 (1,902)

Reviews: 1,902


5
81%
4
10%
3
0%
2
1%
1
7%

91% of customers would recommend PSS International Removals

Jordan Scott star-alt star-alt star-alt star-alt star-alt

"PSS shipped our boxes and a couple of suitcases back to the United States. On the whole a very satisfactory service under the circumstances."

2 years ago

Charles star-alt star-alt star-alt star-alt star-alt

"I am mainly writing to appreciate Lisa from the customer service team of PSS International Removals. She assisted me throughout our planning process. She firstly helped me in calculating the total price of the removal of our 5 bedroom house from UK to Canada. Also she was constantly available on calls to track the status of the delivery. The local delivery t..." Read more

2 years ago

Katarzyna Dys star-alt star-alt star-alt star-alt star-alt

"Worst experience I ever had in my life. The poorest possible customer service, in fact, no customer service if you have a problem at all. I moved to Australia. Parcels went missing. They have been simply voided on inventory without letting us know. The boxes contained the same type of content and clearly were targeted by someone, whether this was the packing..." Read more

2 years ago

Lacie Johnson star-alt star-alt star-alt star-alt star-alt

"Loved this service when my daughter was attending university in California. They shipped her extra stuff over easily so she didn’t have to take it all on the plane. Would highly recommend!"

3 years ago

Joseph star-alt star-alt star-alt star-alt star-alt

"I was moving back to my home country Portugal from the UK when I availed the removal services from PSS International. I decided to take their services based on the reviews I read online and decided to take a shot at it. I had some large items of furniture but also lots of delicate ornaments as I have a passion to collect these. The packing crew came two days..." Read more

3 years ago

Sylvia star-alt star-alt star-alt star-alt star-alt

"Great, fast and friendly service. My stuff was transported smoothly. Staff (thanks Lynn) was really helpful during this rough and stressful time!"

3 years ago

Mike star-alt star-alt star-alt star-alt star-alt

"We arranged for an international move with PSS in January 2021, contents of the whole home with a few curated pieces of expensive furniture to be "antique wrapped" and shipped. The movers arrived several hours late although they had kept us updated of the delay, not a big problem. First issue, they forgot the "fragile" tape so they wrote with markers on the..." Read more

3 years ago

Jessica Lawrence

Jessica Lawrence star-alt star-alt star-alt star-alt star-alt

"These guys moved us from Kent to Canada recently. They were absolutely awesome: prompt, professional, respectful of customers & property! They couldn’t do enough for us; a real credit to their business."

3 years ago

Tasmin Taylor star-alt star-alt star-alt star-alt star-alt

"Poor service, communication was delayed, messy and through multiple employees which meant paperwork was filled in by us and missing by them. Months of back and forth about sending packages to Australia, without us relocating. 6 months since they retrieved our packages and still they have not been delivered because PSS did not fill in the correct paperwork fo..." Read more

3 years ago

Elliot star-alt star-alt star-alt star-alt star-alt

"Excellent service from beginning to end, would definitely recommend them to anyone looking for help moving stuff overseas."

3 years ago

Megan star-alt star-alt star-alt star-alt star-alt

"I was absolutely dreading the big move to London but it was a huge relief to come across these guys as they made it so much easier!"

3 years ago

Mason star-alt star-alt star-alt star-alt star-alt

"I needed a rather awkwardly shaped piece of furniture and other items transported overseas to come with me on my big move to UK and so many companies flat out refused! Not only did PSS Removals accept the job, they were extremely thoughtful and accommodating too."

3 years ago

Samantha Baiocchi star-alt star-alt star-alt star-alt star-alt

"I would give them 0 stars if I could. They don’t know what they are doing! Stay away from this company! We moved from Glasgow (UK) to Bergen (Norway). PSS removals and Simpsons International agreed to pick up our effects on the 13th of August 2021. Several emails and calls later we discovered that our load had been sitting in a depot in Edinburgh for 6 six..." Read more

3 years ago

Rebecca Newbold star-alt star-alt star-alt star-alt star-alt

"We recently needed to send some personal items from UK to Spain and were unsure of the process involved, especially considering the new regulations post-Brexit. Having no recommendations, we based our decision to go with PSS solely from on-line recommendations - and we couldn't be happier! Everyone involved at PSS was helpful, knowledgeable, clear in explain..." Read more

3 years ago

Sabina Ali

Sabina Ali star-alt star-alt star-alt star-alt star-alt

"My husband moved from the US to the UK, PSS took charge of everything when it arrived to London. Sara from PSS was an absolute legend as we had to keep changing the date of delivery as we were looking for a house and they worked around us. PSS kindly arranged everything for us from storage to rebooking delivery dates when it suited us and most importantly ke..." Read more

3 years ago

Megan star-alt star-alt star-alt star-alt star-alt

"I highly recommend PSS Removals. They were organised, professional and friendly. Everything has to be brought downstairs and they packed it all up no questions asked."

3 years ago

Katherine star-alt star-alt star-alt star-alt star-alt

"Our move to Australia could not have gone better and I truly have PSS Removals to thank for this. Thank you!"

3 years ago

Julia star-alt star-alt star-alt star-alt star-alt

"Very inexperienced Staff team I had a terrible experience with PSS removals when trying to move my things. It is clear the team do not know what they are doing."

3 years ago

London to Manhattan New York star-alt star-alt star-alt star-alt star-alt

"Beware of "gotcha" pricing tactics. We moved from London to Manhattan. On arrival in New York, we were advised that there would be an additional "shuttle charge" to use a smaller vehicle to deliver to the building, because there was not space for a shipping container at the building. We complained, and they asserted that as they did not know the specific del..." Read more

3 years ago

Mia star-alt star-alt star-alt star-alt star-alt

"I have used PSS Removals a few times now and cannot fault the service, really great company who care about their customer’s belongings."

3 years ago

Adam star-alt star-alt star-alt star-alt star-alt

"One of the best things about this company is the fact they have a move manager per job, a point of call you can reach whenever you need to. Really makes a difference."

3 years ago

Alisha star-alt star-alt star-alt star-alt star-alt

"PSS Removals are the only company I use for overseas shipping, their customer service is second to none."

3 years ago

Scott star-alt star-alt star-alt star-alt star-alt

"Throughout my move, PSS Removals were diligent and communication was second to none, really brilliant service."

3 years ago

Keira star-alt star-alt star-alt star-alt star-alt

"if you’re looking for a company that makes moving from the UK to overseas a walk in the park, definitely check out PSS Removals. They were so hands-on and my belongings felt completely safe."

3 years ago

Paul Bondsfield star-alt star-alt star-alt star-alt star-alt

"The upfront experience from PSS is excellent. Their rep comes out and talks a very good talk. He measures and calculates room by room and gives an estimate of how much space you'll need to ship your household overseas. A quote comes through, which is competitive and professionally presented... Then, it all turns ugly. Apparently your "quote" is just an esti..." Read more

3 years ago