PSS International Removals Reviews & Testimonials

4.6 (2,646)

Reviews: 2,646


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Florife Noqui

Florife Noqui star-alt star-alt star-alt star-alt star-alt

"The customer service staff and the removal agent manager ,Austin Young is very helpful all throughout the process of my international removal to Australia. Thank you for helping us to ship our international boxes.Regards to all."

a year ago

Kade Watts

Kade Watts star-alt star-alt star-alt star-alt star-alt

"Communicative and very helpful associates. First time shipping overseas and they were very informative when it came to the process."

a year ago

Himanshu Gupta

Himanshu Gupta star-alt star-alt star-alt star-alt star-alt

"Its been more than 45 days our stuff has been waiting to be shipped. Leave alone any tracking or pro-active updates from PSS, even our emails are not responded to.  What is the point of assigning a relationship manager when the person is either not available or doesn't pay attention to the customer? July 19 Helen confirmed the receipt of the shipment docum..." Read more

a year ago

Chamal Gunathilaka

Chamal Gunathilaka star-alt star-alt star-alt star-alt star-alt

"I used company to ship to New Zealand. Took over 6 months and badly damaged boxes received. some missing items. They put me for a claim service which is useless and offered £16.50.. Don't use them... Shame I can't upload photos for everyone to see.. PS I didn't accepted the reimbursement as my loss was much higher and I don't agree that i should pay fee for..." Read more

a year ago

Noelle Ho star-alt star-alt star-alt star-alt star-alt

"The team are fast and reliable. They are nice and very helpful. Thanks so much"

a year ago

HWCheung star-alt star-alt star-alt star-alt star-alt

"Cooperated and listen to us. Helpful to locate boxes in three rooms."

a year ago

Shaye Wesley star-alt star-alt star-alt star-alt star-alt

"My point of contact Rachel King has been incredible supporting me through the process and while I’ve been getting the items at home together The crew sent to package the house were great they worked relentlessly to make sure everything was done and to a good standard, I was impressed by their speed and stamina. It’s been a very stressful time undertaking su..." Read more

a year ago

Mr S Wilson star-alt star-alt star-alt star-alt star-alt

"Very impressed with the 2 guys (Ben and Lukas) who came to pack and remove our items to be shipped. They are an asset to PSS! They were very polite, hard working, accommodating and helpful. Overall, PSS have been responsive and helpful over the process so far, including when we have had several changes of mind on what to ship. Their advice has been invaluabl..." Read more

a year ago

Belle star-alt star-alt star-alt star-alt star-alt

"Jamie and Jamie were extremely personable and friendly throughout the day. They worked swiftly and carefully and respected our home and children. We were very grateful for their service"

a year ago

Ghislaine la Grange star-alt star-alt star-alt star-alt star-alt

"It was very easy to book with PSS through their office team. I managed to get through to the person I needed to speak with on every occasion I phoned. They sent someone to do the itinerary of the house very quickly. One downside; in the itinerary list that was produced by PSS, they kept saying we had over 2500 cubic ft but didn’t look anywhere near that t..." Read more

a year ago

SO MAN WONG

SO MAN WONG star-alt star-alt star-alt star-alt star-alt

"Good, very kind staff"

a year ago

Andera Wan

Andera Wan star-alt star-alt star-alt star-alt star-alt

"Well done for your colleagues."

a year ago

Pam Quirke

Pam Quirke star-alt star-alt star-alt star-alt star-alt

"Dealt with Tom, very personable. His quote changed to double original amount, no explanation, this was relayed to me by Charlie, Tom was away, and had made an error. My shipment had been collected and I was on a strict time frame, so really didn't have the time to get shipment returned and get more quotes. Tom also mentioned a refund as I did my own packing..." Read more

a year ago

S Russell star-alt star-alt star-alt star-alt star-alt

"The 2 guys (from Cardiff) who did our removal were brilliant, very helpful and professional. Would recommend."

a year ago

Bridget Cummings

Bridget Cummings star-alt star-alt star-alt star-alt star-alt

"Very efficient. Tom and Craig knew their stuff and were excellent. Well prepared and very personable. Would highly recommend. Helen was on call if we needed her."

a year ago

Vitaliy Sivach star-alt star-alt star-alt star-alt star-alt

"Wow This is really impressive"

a year ago

A JORGE star-alt star-alt star-alt star-alt star-alt

"I have used this company twice. Both times I was given excellent service."

a year ago

Tom star-alt star-alt star-alt star-alt star-alt

"Quick and easy. Great service"

a year ago

Rubina Mehmood

Rubina Mehmood star-alt star-alt star-alt star-alt star-alt

"Great service on every step of the way. Provided by Lauren Peters, Lauren C, Austin Y, Miss Hardings and Helen. A great family business has help us moved our family. Thank you. Keep it up."

a year ago

L Howard

L Howard star-alt star-alt star-alt star-alt star-alt

"I had a relatively stressful shipping experience from the US to the UK and PSS Removals alleviated much of that stress. Communication with PSS was very easy and they responded to queries quickly. A special shout out to Summaira who was especially helpful and guided me through the importation process. Once PSS received my cargo, communication was ongoing up..." Read more

a year ago

Alfred Pun

Alfred Pun star-alt star-alt star-alt star-alt star-alt

"Very good communication. Driver is nice."

a year ago

Victor Hui

Victor Hui star-alt star-alt star-alt star-alt star-alt

"Good Service attitude"

a year ago

Dave Ried

Dave Ried star-alt star-alt star-alt star-alt star-alt

"We paid over £6000 to shop out belongings to Australia. The date we were told they would arrive in the country was a lie, we waited weeks more. Then had to pay EXTRA fees for some bio check at customs we weren't told about. We paid £600 insurance. Out brand new mattress was filthy despite being wrapped when it left our uk home. Our spare pushchair cover and..." Read more

a year ago

O. Ustinova star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from the beginning to the last box in the house. Always on hand to answer any of the 1st timer questions, timely updates and overall the type of service that can only be provided by a family owned business. Will be recommending if and when."

a year ago

Naresh M Buch star-alt star-alt star-alt star-alt star-alt

"I will not hesitate to give 5 star to this particular company. Right from the beginning sales team, packing team, dispatch team has unique coordination style. They always keep on communicating to us about our shipment. We did our shipment on 17th of April 2023 from UK to Canada and it reached on Ottawa Canada on 29th of June 23. Being new to this experience,..." Read more

a year ago