PSS International Removals Reviews & Testimonials

4.6 (2,954)

Reviews: 2,954


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

Philip Vinton star-alt star-alt star-alt star-alt star-alt

"From start to finish the surveyor and staff were very helpful with queries and kept in touch throughout the process to ensure we understood everything and dealt with any questions however small. The packers were brilliant - polite, super efficient and friendly. Couldn’t have wished for a better service. "

a year ago

N A star-alt star-alt star-alt star-alt star-alt

"If I could give no star I would. This company fraudulently is holding my money for A deposit link they resent multiple times for one deposit. They sent link for £ 350 and £50 and are now holding £1150 due to multiple charges for the same link . No contracts have been signed by me to agree to their removal and they are refusing to refund the money for servi..." Read more

a year ago

Audrey star-alt star-alt star-alt star-alt star-alt

"I was recommended to contact PSS by Thakeham Antiques in Dial Post as their recent experience shipping to Australia was very positive. However, it was slightly different for me as I was sending family antiques to my grandchildren as a 'living inheritance'. There were three certificates I needed, CITES - from HMRC, LAPADA and valuations from a reputable com..." Read more

a year ago

n bourne star-alt star-alt star-alt star-alt star-alt

"Everyone at PSS from the sales team to the admin and move managers to the brilliant guys who came to pack up our house on the day were totally fantastic- replied so quickly to all our questions and were consummate professionals. Could not have asked for a better team to look after our move! "

a year ago

Nick Tanti

Nick Tanti star-alt star-alt star-alt star-alt star-alt

"Very good service and customer care. Kept informed all the way."

a year ago

Jessica D star-alt star-alt star-alt star-alt star-alt

"Very efficient! They packed so quick! They knew about some things we couldn’t take, like my favourite coffee 😭 They were friendly and helpful "

a year ago

Yaseen star-alt star-alt star-alt star-alt star-alt

"Austin, Sandra, Hamish and everyone in the UK team were absolutely amazing to deal with! Always prompt and professional. Catered for all our special requests. It was a big relief using PSS for our international move."

a year ago

layane skat star-alt star-alt star-alt star-alt star-alt

"We used PSS this summer to move abroad from UK. We had several issues with them: 1- The process will be smooth and they would be very professional until you pay. They will send you an outstanding document to sign before packing. It was the warranty one even though we didn’t ask for it. We had to fight to cancel it. 2- Our container was delayed and stayed in..." Read more

a year ago

Esther star-alt star-alt star-alt star-alt star-alt

"The packing team and our move manager, Helen, were amazing. I can’t fault the service provided by them. Unfortunately, that’s where the good experience ends for us. We paid for standard liability shipment cover for a few items, which included our televisions. One of them, the 65 inch sky glass tv was delivered damaged. I sent an email to Helen, our move mana..." Read more

a year ago

Tina star-alt star-alt star-alt star-alt star-alt

"Excellent. Dedicated office contacts and a great crew to pack up and load our house. Recommended:-)"

a year ago

Jackie Brierley star-alt star-alt star-alt star-alt star-alt

"Excellent service, very quick and organised."

a year ago

Mary Smith

Mary Smith star-alt star-alt star-alt star-alt star-alt

"Everyone has been very patient with. "

a year ago

Em star-alt star-alt star-alt star-alt star-alt

"Brilliant service! Took all the pressure and stress away from a big international move! Would do and already have recommended. "

a year ago

Charlie star-alt star-alt star-alt star-alt star-alt

"I've never written a review before in my life so congrats to PSS for being the first. I usually dismiss and forget about poor service from companies but this one has gone too far. Three months after paying for and shipping my items, I get contacted by a different company they work with saying I owe them hundreds of pounds otherwise I won't get my items. I s..." Read more

a year ago

TG star-alt star-alt star-alt star-alt star-alt

"The service was first class. Excellence in communication , punctuality , accommodating delivery date , the shipment was delivered with care and the delivery was truly satisfactory. Amazing service! "

a year ago

Janette Lester

Janette Lester star-alt star-alt star-alt star-alt star-alt

"Good communication and efficiency"

a year ago

Alexandre K star-alt star-alt star-alt star-alt star-alt

"The movers were great, packed everything properly and very quickly."

a year ago

Julie Bird star-alt star-alt star-alt star-alt star-alt

"So easy to arrange, Rachel was so helpful"

a year ago

Hannah Price star-alt star-alt star-alt star-alt star-alt

"Excellent service, explained everything clearly, step by step! I felt confident that my items were being shipped safely. Friendly approachable staff"

a year ago

Timbo star-alt star-alt star-alt star-alt star-alt

"From our first contact a few months ago for a quote, then our acceptance, we have been kept updated by all the team. The crew that arrived early in the morning (which for us was great) hit the ground running. Came in, introduced themselves and got on with the job. 3 very friendly helpful chaps. Any info we needed, they advised. In and out with vans pack..." Read more

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"very professional service "

a year ago

Stephen Barber star-alt star-alt star-alt star-alt star-alt

"Estimator was so vague as to be useless. Prices seem to be kept regardless of major change in capacity, Project Manager was non existant and impossible to extract information. Dreadful service from packers couldn't wait to get finished and used many boxes only half full. Listing was horribly wrong and duplicates and wrong listing common. Time to arrive was e..." Read more

a year ago

Joy Ogbemudia

Joy Ogbemudia star-alt star-alt star-alt star-alt star-alt

"I really appreciate the support and prompt response to enquiries. Very good listening skills, polite and calm way of presenting information. Well done and thank you"

a year ago

Sheira star-alt star-alt star-alt star-alt star-alt

"Your packing team were excellent. Very efficient, did everything fast and were neat and tidy. Everything from the initial contact and the conversation and advice as I was shipping things that may need to be assessed. However there was a little letdown as it seems there weren't notes made on the system, or maybe I didn't communicate my shipment included item..." Read more

a year ago

Marlene Carter star-alt star-alt star-alt star-alt star-alt

"Steve and his team made a very stressful time for me, a pleasure. Very efficient and very good packing. Highly recommended."

a year ago