About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
5,562 reviews
4.5/5 average rating
Bernard
David Evans
"Poor quality staff and communication. Faulty car with engine management light on. Last customer returned the car after it wasn’t fixed . Now I will be returning the car after a long and disappointing experience with them . Would not recommend them to my friends or family "
9 months ago
Daniel
"Awful. I was interested in a car at Carsa . I carried out an online part exchange valuation on the Carsa website . As requested I called Carsa to confirm the valuation . It took 30 attempts before my call was answered . The valuation was confirmed by phone . I arranged to test drive a car at the Bradford depot, which is an hour and a half from my home. On ar..." Read more
9 months ago
Matt
"Excellent service all round, incredibly knowledgable of the car spec, accommodating and not pushy. Would 100% use again. Sam (Tall Sam) in branch and Joe over the telephone were brilliant. "
9 months ago
Morgan Heathfield
"Eric made my experience super easy. He was very friendly and answered all the questions I had. He helped to find the perfect car at the best price. He ensure the process ran smoothly from start to finish. I will definitely recommend to anyone looking for a used car."
9 months ago
Martynas Mickus
"Top sales man served us "
9 months ago
Al Kennedy
"Callum S was very friendly and did a great job with our forensic questioning, answering with detail and professionalism. A positive experience, a big thumbs-up from me, and I have no hesitation in recommending Callum and Carsa. "
9 months ago
Callum McCormick
"Carsa were professional and friendly . I dealt with Harvey who made the whole process easy and would certainly return to buy in the future "
9 months ago
Sophie Dalley
"Krys Wisniewski was great, informative and not pushy."
9 months ago
Katie
"Horrible customer service!!! I part exchanged my car and was told on the phone before my appointment that they will be able to remove my dash camera on the day - then was told this was not possible when we arrived as there were no technicians on site and my dash camera will be sent to me the following week. No helpful response via email and when you call you..." Read more
9 months ago
Dominic Cramp
"Great experience buying with Carsa (Gloucester branch). Isaac was very helpful throughout the test drive and purchase, giving us loads of information on the car and allowing us to take our time. "
9 months ago
Paul Williams
"Krys at Gloucester has been fabulous, taking time with patience to explain the whole process. First class service!"
9 months ago
Martin Morales Fernandez
"poor comunication from sales person"
9 months ago
simon Dickens
"Well presented cars. Competitively priced. Friendly and well informed staff."
9 months ago
Paul
"Lauren from cannock was a massive help and did everything to make me feel comfortable with the purchase, 10/10 would recommend "
9 months ago
Deathscompanion_
"Lauren at cannock was really helpful "
9 months ago
Wayne fitchett
"Fantastic correspondence from start to finish and was a great help today even tho the ford dealer my car was in for some warranty work were doing their best to mess everything about. Courtney at carsa was an absolute life saver. Thank you so much "
9 months ago
Petru Guzun
"Good price and easy to apply "
9 months ago
Phil Madsen
"The sales operation is very slick and they push warranties at the time of sale, I suppose they’ve got to make a crust. The after sales contact is very difficult and typical of a sales oriented organisation. It’s enough for me to NOT recommend Carsa to friends and family."
9 months ago
customer
"Picked up nice car yesterday, took it to my garage for MOT, passed but had small oil leak, did not notice at time but no handbook, no jack, no brace etc, cannot contact Carsa Gloucester direct to speak to anyone will have to try again tomorrow, suggest if Carsa sell you a car they give you a contact number in case you have any queries."
9 months ago
John
"Carsa Gloucester and Durham The teams were very knowledgable and were able to answer any questions I had, there is a lot involved in the transaction and I felt it went very smooth and I was kept appraised at all times on the progress. I would definately recommend them."
9 months ago
Brittany Jones
"Excellent experience, very quick and efficient and extremely friendly team of two in the office! Thank you Brit Jones "
9 months ago
Paul Howard
"There was a problem with my proposed car purchase. It wasn’t Carsa fault, parts delay from Landrover? But Carsa keep me informed and dealt with it as quick as they could. Good job. Thanks to Jordan good man. 🤩"
9 months ago
andybob
"The price was quite good, but organisation of appointment was a bit too chaotic. The description of the warranty was not clear, even after carefully reading the T&C. It seemed to be saying that the standard warranty was just £500 (as I said, the distinction between the standard warranty and an extended warranty was not clear), which is hardly worth having o..." Read more
9 months ago
Mircea Proca
"John at Carsa Southampton is a real professional: friendly and polite, eager to help and to answer to all of my questions, and, more than that, a true connoisseur of the products he sells, the cars."
9 months ago
"The buying experience with Carsa was professional, courteous and in the main, seemless. On the day of my visit, the company’s bank, Santander, went ‘ down ‘, preventing any financial transactions. Despite the situation being beyond their control, Dan and Scott conducted themselves with dignity, and were reassuring to the deeply frustrated customers. The..." Read more
9 months ago