About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
5,562 reviews
4.5/5 average rating
Cherylee Baker
Ian
"Quick and easy called to view a car popped down 2 hrs later did deal in less than an hour"
a year ago
Mark Smith
"Car was advertised “locally” but cost £100 to get moved to local site. No contact with ‘sales’ no local phone number. Frustrating call queuing system like the doctor (generating an instant negative response in me). I was delayed on the day and had no number to call. Text message appeared to be from mob number but random IP address message received when I tri..." Read more
a year ago
Patrycja Majerczyk
"Very nice service, we bought amazing car from Carsa! Highly recommended Cannock branch and Lauren! Very smooth transition, Lauren explained us everything, it was a pleasure! "
a year ago
Mrs Natalie Starr
"Sidra was fabulous, friendly, informative and helpful. Thank you great experience "
a year ago
Jenny
"Eric was great from start to finish. Looked after all of our needs and answered all our questions in detail. A very pleasant car buying experience! "
a year ago
Sophie
"If i could give less than 1 stars i would i have had an appalling experience with Carsa, i reserved a car was assured this car was reserved too me via text, i had asked multiple times for a call back which never arrived after nearly 2 1/2 weeks, when calling Carsa i was told the car had been reserved to someone else, accused of not telling the truth, after..." Read more
a year ago
Lisah Kapula
"I went to Carsa Southampton today and was served by a very kind young man, however there was a miscommunication that happened and it was neither my fault nor the young man’s.The Southampton Carsa MANAGER accused me of stealing the car that I had just purchased and threatened to call the police on me, he did not apologise for his insults even after the miscom..." Read more
a year ago
Anonymous
"Very happy with the service I was provided no pushy sales techniques carl went the extra mile in making sure I was happy with the car I would no doubt come back to purchase another.Thanks"
a year ago
Joe M
"We put a deposit down in order to take a care off sale. We then traveled around 100 miles to view the car and all was well. The car was great but that’s where the positives end. The customer service at the Halesowen branch was shocking, trying to get us to put a £3.7k deposit down and even after I said I needed to think about it they still insisted I put £70..." Read more
a year ago
Simon Squires
"Steve did a great job my daughter very pleased with new car"
a year ago
Jason Watson
"Very pleasant experience buying a car from Shabs at the mountsorrel branch. Informative and not at all pushy with added sales. Highly recommended if you're searching for a new car."
a year ago
Ken Webb
"Excellent service from first call to Caroline through to Paul who advised on exchange price on my car. Steve in Southampton Carsa very helpful and friendly. Would recommend this branch of Carsa"
a year ago
Darren Griffiths
"Southampton customer service is shocking. When you phone up and choose Cs option you get an automatic message saying your first in line,waiting a few minutes before being told no one's available leave a message then you can't leave a message has it's full. This tells me straight away they don't even check messages let alone answer a phone. "
a year ago
Customer
"We are really happy with how pleasant the experience of buying a car was with Carsa. Many thanks to Adam in Birmingham branch. He was very friendly, professional and answered all of our questions about the car which is now parked on our driveway!!"
a year ago
Russell Balmer
"There was a good choice of vehicles of the type I wanted over the company. The Staff were helpful, all of them. The purchase went through without any problems I would love to give 5 stars however the buying over the internet and only a tv screen to talk to felt very alien to me as an older person, we did however, get the job done mainly due to Liam's help."
a year ago
SM
"Lauren at Cannock looked after me very well, explained everything clearly and made sure I was happy with the vehicle before completing the vehicle purchase. Trade in process was straightforward so very pleased with the transaction "
a year ago
Leigh
"I bought my Golf from the Cannock branch this morning and I cannot fault the service. I initially dealt with Jay, who was friendly and approachable and showed me a variety of vehicles on offer without any sales tactics which made me feel comfortable. Dan sorted all of the paperwork out with me and talked me through every step. Finally, Lauren sorted the hand..." Read more
a year ago
Mr J
"Excellent customer service from Bailey in the purchase of my new car. Will definitely be recommending this should be the first stop to everyone buying a new vehicle."
a year ago
Ben Pedley
"Brilliant Service, nice range of cars. 0 complaints 👏"
a year ago
Melanie Taylor
"We found just the right car for us in the showroom in Cannock. Very polite helpful staff and a good selection of cars. Dan Dean gave us good advice and made the car buying process very straightforward. We were very happy with the service today. "
a year ago
Kelly C
"Employees in the new Shrewsbury depot were really helpful and the staff dealt with via Zoom were also good. My only gripe was I attempted to book an appointment 3 times before visiting - once by web chat, once by text and once by WhatsApp however no one called me back so we just turned up in the end."
a year ago
Jodie
"We had a awful experience at the Halesowen Branch at the end of August. They had no knowledge of the car they were selling, and used pressuring, hard sales tactics alongside financial deception. We were going to buy a car with them, however they added extras onto the price without asking us, without offering them and without explaining what they were. We had..." Read more
a year ago
Anonymous
"Organised a viewing/test drive and all went well. Then got a call with a 'human' who said that for me to test drive the car i had to pay £99 for the car to move from their testing center to the Southampton viewing center. I said 'No ' to that and they said 'as a one off they can do this . I then found out as a txt that the £99 were to be paid as a refundab..." Read more
a year ago
Neil Fletcher
"Fantastic service. Jay was brilliant. Must pay them a visit."
a year ago
"I felt the initial interaction was great! Then when I came to purchase the car, I was under the impression that I had an appointment at 10.00 but then we had to wait almost 30mins before the salesman we had been in contact with was free. However, there were 2 other people working there who he could have perhaps dealt with the walk in customers he had? I had..." Read more
a year ago