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Carsa Reviews & Testimonials

4.5 (3,153)

AutoTrader Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,153 reviews
  4.5/5 average rating

Alice star-alt star-alt star-alt star-alt star-alt

"Super quick and helpful experience with Carsa while buying my new car. Everyone has been extremely friendly, and all the cars look like new! Looking forward to driving my new car! Thank you."

a year ago

Jonathon Tate star-alt star-alt star-alt star-alt star-alt

"Excellent service from Sidra"

a year ago

David Wright star-alt star-alt star-alt star-alt star-alt

"Simple and easy experience. Thank you"

a year ago

Jonathan Barlow star-alt star-alt star-alt star-alt star-alt

"Mesa was awesome. Keep her on!"

a year ago

Kelvin Lucken star-alt star-alt star-alt star-alt star-alt

"Whole process was seamless and every member of the Carsa team was friendly and helpful. Thanks to everyone but in particular Connie through the WhatsApp chat, Callum for sorting out the car and Harvey for a great service at the Southampton branch."

a year ago

Jon star-alt star-alt star-alt star-alt star-alt

"Very friendly staff, great service and have got the car that I really want. I must mention, Tom, Kaitlyn and Andrea, all of whom made buying my new car a pleasure."

a year ago

TE star-alt star-alt star-alt star-alt star-alt

"Happy with the service provided by Atif and the team, thanks"

a year ago

Ms Valerie Conway star-alt star-alt star-alt star-alt star-alt

"Very simple process well managed, lots of helpful on site staff, tea and coffee and facilities for customers available and provided by willing staff such as Caitlin and her colleagues. Only criticism, a bit slow at times, and information repeated to more than one person. On line negotiating process worked well, with well informed and polite negotiators."

a year ago

Tony star-alt star-alt star-alt star-alt star-alt

"Purchased my first car from them around 1 weeks ago. Overall I think their service were okay, but it could be better. The things that I like: 1. They could transfer the car to the branch near you if you pay the refundable reserving fee. 2. Their sales/pre-sale team were very responsive. I found the car in autotrader and they reply to me within 2 hours. 3. T..." Read more

a year ago

Daniel Oliver star-alt star-alt star-alt star-alt star-alt

"Nice people, great quality from Atif."

a year ago

Tracy Kumar star-alt star-alt star-alt star-alt star-alt

"Friendly, helpful, informative. Happy to return your call to fit in with your working day."

a year ago

Dave W star-alt star-alt star-alt star-alt star-alt

"Collected my new car yesterday. Part ex process was ultra smooth, Anna looked after me throughout the whole thing and was excellent. The final handover over zoom was odd at first but was actually much quicker than other final handovers I have had. Thanks for helping get the new year off to a great start."

a year ago

Ali Khan star-alt star-alt star-alt star-alt star-alt

"It was my first car buying experience in the UK and the guys at CARSA literally made it amazing. In short, it was an in and out experience. Everyone at the dealership was extremely hospitable and helping. A special thanks to Atif Rahman and Lee Gibbs who were super helpful. I had already made up my mind what to buy but they still gave me an opportunity to te..." Read more

a year ago

James Attwood star-alt star-alt star-alt star-alt star-alt

"This was my first experience of buying a car in this fashion. The staff in Southampton were welcoming. Caitlin looked after us and made sure we were not overwhelmed by the Zoom technology! Her customer service was excellent. The other staff who served us via Zoom were also excellent, explaining every step of the process without rushing us. We were offered..." Read more

a year ago

KJKJKJ star-alt star-alt star-alt star-alt star-alt

"Carsa was my first experience of buying a car remotely, something that I wasn’t completely at ease with. I was buying between Christmas and new year so could have reasonably expected staffing issues but none were evident. Tom was prompt in responding to several email and phone queries from me and arranged for the car to test driven at a local Carsa site. The..." Read more

a year ago

YUSUF Gocer star-alt star-alt star-alt star-alt star-alt

"Fairly straightforward interest rates very high."

a year ago

Imran star-alt star-alt star-alt star-alt star-alt

"Mess been very helpful and friendly, thanks for all the support."

a year ago

Steven S star-alt star-alt star-alt star-alt star-alt

"Car was well described online prior to visiting. It was no trouble to Carsa to move the vehicle from Southampton to Bradford to make viewing more convenient for me. Anna at the Bradford showroom and Callum were all very pleasant and helpful. The whole purchase process was simple and well explained."

a year ago

Lizzie Pattinson star-alt star-alt star-alt star-alt star-alt

"This company are easy to deal with and have very competitive prices. We were really looked after by Kieana today and Malcolm explained stuff without a massively hard sell."

a year ago

Hayley star-alt star-alt star-alt star-alt star-alt

"Mesa was really helpful and efficient, would definitely recommend"

a year ago

Daz C star-alt star-alt star-alt star-alt star-alt

"Excellent service from the sales rep Tesa. Polite, friendly, answered all my queries. Highly recommended from me"

a year ago

Ana Gonzalez star-alt star-alt star-alt star-alt star-alt

"Anna was an excellent help on the day. Thank you."

a year ago

Mr Kultar Sachova star-alt star-alt star-alt star-alt star-alt

"Thank you Anna, you was great host. It was pleasure doing business with Carsa."

a year ago

Tan star-alt star-alt star-alt star-alt star-alt

"Everything was ready when we arrived to view a car. Buying process was simple and easy all explained every step of the way. Atif was brilliant definitely knew his stuff .Would definitely use Carso again"

a year ago

Dale star-alt star-alt star-alt star-alt star-alt

"Thanks to Harvey and the rest of the team for making this a very chilled and relaxing purchase - no awful hard sell!"

a year ago