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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Faisal Sandhu star-alt star-alt star-alt star-alt star-alt

"Massive thank you to Atif for his professionalism and big thanks to Darren for making it easy and help is just on next Level from these guys. I would recommend you to all my friends and family."

a year ago

JEFF SYME star-alt star-alt star-alt star-alt star-alt

"Everything was easy (WIFI could be better). car was as described, staff helpful, all good so far."

a year ago

Deezo star-alt star-alt star-alt star-alt star-alt

"Helpful amazing people"

a year ago

Jordan O'Connor star-alt star-alt star-alt star-alt star-alt

"Amazing service and extremely straightforward. Very happy with my first car and it was a stress free process"

a year ago

Michal star-alt star-alt star-alt star-alt star-alt

"Very polite and helpful people. Sorted my finance, despite trouble, to the point of staying after hours which I cannot be thankful enough."

a year ago

Mrs Anna Debska Baker star-alt star-alt star-alt star-alt star-alt

"Great staff, great deal, professional approach"

a year ago

Paul star-alt star-alt star-alt star-alt star-alt

"Fantastic car, friendly staff and all round great experience. Would 100% recommend and will look to purchase all future cars from Carsa."

a year ago

Mr david latimer star-alt star-alt star-alt star-alt star-alt

"Really helpful and friendly team and the whole process was very smooth and easy. I'm really happy with the car and will definately look at using them again in the future."

a year ago

David Wells star-alt star-alt star-alt star-alt star-alt

"Overall the Carsa team were very helpful and efficient. There was some confusion on the specification of the car, but the team did manage to resolve this. I thought the onsite buying experience was very process focused and lacked a bit of genuine customer care, but it was effective and efficient."

a year ago

Tom Bridge star-alt star-alt star-alt star-alt star-alt

"Terrible experience, I thought I had agreed a price only to go and pick the car up and the price went up £400! Wasted over 4 hours this weekend trying to buy a car from them. I went in on Saturday and test drove a car I liked. The sales people were keen to strike a deal so droped the price by approx £800 I explained that the price looked good but I had oth..." Read more

a year ago

Bijay Bhandari star-alt star-alt star-alt star-alt star-alt

"There was no problem during the purchase. But nothing special to mention. I had a query after buying the car. The engine coolant level was just under minimum so I called to ask if they knew which coolant was used. The person just directed me to Autozone US. I was told they do a thorough check on the car. Surprised how myself and the dealer missed something l..." Read more

a year ago

Shane star-alt star-alt star-alt star-alt star-alt

"Initial telephone contact was fine, as expected from any car sales environment. First experience of buying online. However, on the day of collection/ handover the initial contact was very impersonal. The female sales assistant didn't introduce herself. Asked for the keys and paperwork for my car, even before we'd even seen or test driven the new car. We were..." Read more

a year ago

Andy Watson star-alt star-alt star-alt star-alt star-alt

"The vehicle is excellent and was available at a really reasonable price, the initial customer service experience was utterly outstanding with frequent phone calls up until 1900 in the evening and great email responsiveness. However, the issues began when the vehicle I was purchasing was almost sent to the Bradford car sales plot, rather than Southampton as..." Read more

a year ago

Derek Tesciuba star-alt star-alt star-alt star-alt star-alt

"What a great experience from start to finish. I purchased a Nissan Leaf from Carsa and I am located in Manchester. The Bradford branch would be my closest but it was not convenient to collect it. Carsa arranged delivery and the lady was extremely professional and helpful. The sales and customer help teams are amazing to deal with and always have your case fi..." Read more

a year ago

Jim Pike star-alt star-alt star-alt star-alt star-alt

"Staff were honest, helpful and friendly. Would recommend, very fair pricing."

a year ago

Dear Mr Trybus star-alt star-alt star-alt star-alt star-alt

"We travelled from Scotland and we had excellent experience with Carsa at Bradford. Great friendly service from start to finish. Especially Sidra looked after us very well. We are very happy with the new car. Many thanks for everything."

a year ago

Mark Langley star-alt star-alt star-alt star-alt star-alt

"I felt looked after and love the car."

a year ago

D mile star-alt star-alt star-alt star-alt star-alt

"Excellent experience with Carsa at Mountsorrel. I visited twice for test drives. Prem was very pleasant, helpful, accommodating and knowledgeable without making one feel pressurised. They stock a wide range of cars in very good condition. Will be recommending them to friends and I would consider this dealership for another purchase."

a year ago

Vineet Trivedi star-alt star-alt star-alt star-alt star-alt

"good reception and very helpful and friendly staff with good cars"

a year ago

LP star-alt star-alt star-alt star-alt star-alt

"Mostly smooth and pleasant experience at Carsa Bradford. Sidra was very accomodating, particularly considering we'd run late and were keeping staff in past closing time. Part exchange value was greatly reduced, which I'd half anticipated, but I was made to feel responsible for misleading the company despite providing the information requested in the valuatio..." Read more

a year ago

Anne star-alt star-alt star-alt star-alt star-alt

"Matthew looked after us from start to finish"

a year ago

Ashraf Alshami star-alt star-alt star-alt star-alt star-alt

"Very good service,l really recommend it."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"It was very easy processes to finance a car with you. Many thanks!"

a year ago

KAREN RYAN star-alt star-alt star-alt star-alt star-alt

"Great communication and the delivery was directly on time."

a year ago

LAURA Jackson star-alt star-alt star-alt star-alt star-alt

"I had a great experience at Carsa, Ella was very helpful and attentive. The sales staff are not pushy, just helpful. I am more that happy with my car and would use Carsa again in the future."

a year ago