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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Sam star-alt star-alt star-alt star-alt star-alt

"Really helpful and knowledgable team in the Southampton branch"

a year ago

James star-alt star-alt star-alt star-alt star-alt

"Found me the car I was looking for and got it moved to local showroom within a couple of days for me to look over and test drive. Loved the car and the transaction was quick and hassle free. Overall a great experience "

a year ago

Danny star-alt star-alt star-alt star-alt star-alt

"We arrived at Carsa after looking extensively for a new car. We were greeted by Becky at the Bradford branch. She dealt with any questions and queries that we had with professionalism and speed. She made the process easy and we left satisfied with our overall service. "

a year ago

Jon Perry star-alt star-alt star-alt star-alt star-alt

"Quite happy with my purchase although despite having been 'thoroughly inspected' before collection, the tpms came on,on the way home. All the tyres should be 35 psi,were actually 45,45,29,24. I would rather they had used my title(Mr) than my full first name in a professional situation during their selling. No secure WiFi for payment! NO card reader! Final..." Read more

a year ago

Charles star-alt star-alt star-alt star-alt star-alt

"The car did not have the key feature described in capitals in the headline, referred to twice more in the details and confirmed by the sales rep on the phone. The showroom reps explained that there is small print stating Carsa isn’t responsible for anything in the advert. I found this out after reserving the car and travelling a very long way to collect it...." Read more

a year ago

Mr Gareth Thomas star-alt star-alt star-alt star-alt star-alt

"Very helpful service from start to finish. Always on hand for advice over the phone or in store. Would highly recommend. "

a year ago

Arshad Hussain star-alt star-alt star-alt star-alt star-alt

"Very Very good customer service "

a year ago

Fatema Begum star-alt star-alt star-alt star-alt star-alt

"Everyone was extremely helpful when buying my new car, from booking the initial appointment to organising the payment. I viewed and bought my car the same day with no issues. Would highly recommend the staff at the Durham branch. Thank you so much! "

a year ago

Michael star-alt star-alt star-alt star-alt star-alt

"Very helpful, and good customer service im very impressed 👏 Eric"

a year ago

Jawad Ud din star-alt star-alt star-alt star-alt star-alt

"Bradford Amazing from Becky the sales lady and Javeria was more than helpful thank you guys."

a year ago

Andrew Keogh star-alt star-alt star-alt star-alt star-alt

"Well, the 8.9% advertised on autotrader was not the final rate.. but apart from that disappointment, the process was relatively smooth and the car is in good shape and delivered on time. Thank you Carsa"

a year ago

Steven Brooksbank star-alt star-alt star-alt star-alt star-alt

"We were met by Amber at the Bradford Branch who was rrally helpful showing us around the courtyard as we was initially unsure of what car we would like. Amber was very knowledgable regaring each vehichle and provided us with reassurance throughout our purchase. We was also helped by Becky who again was very knowledgeable and helpful. Both Becky and Amber wer..." Read more

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"I had a really good experience with Jim Scott I’m unsure where he’s based. He was very friendly and helped make sure I understood everything and was very quick with response when I had questions. The branch in mountsorrel were also very friendly when there in person. I felt very comfortable with my experience "

a year ago

Matt Byram star-alt star-alt star-alt star-alt star-alt

"A great purchasing experience from enquiry through to sale. The vehicle I was interested in was at Cannock but vehicle was moved to local Carsa at Bradford. The car was very well presented, Becky, sales, was really great to deal with, no hard sell, not time constraints and genuinely someone who you wanted to buy from. Everything explained really well and d..." Read more

a year ago

Richard Baddeley star-alt star-alt star-alt star-alt star-alt

"Lauren and jaker were fantastic throughout the whole process. Arrived to take a look, drove away in our new car and part ex our old the same day. I would drive the 40miles just to buy off them again in a heart beat. Thanks again. "

a year ago

Roman Gdaniec star-alt star-alt star-alt star-alt star-alt

"They sold me car with issue. On the half way to go back to home was error ( check engine) comming to dash board. "

a year ago

Stefan Baronescu star-alt star-alt star-alt star-alt star-alt

"The stuff is very professional "

a year ago

Julie Hyslop star-alt star-alt star-alt star-alt star-alt

"Great service we had at carsa at bishop auckland .nothing was a bother to all staff who work there on Sunday 14th July 2024 .fantastic "

a year ago

Richard Baddeley star-alt star-alt star-alt star-alt star-alt

"Lauran and jaker were fantastic throughout the whole process. "

a year ago

Liam Byrne star-alt star-alt star-alt star-alt star-alt

"Thank you to Shabs at Corsa Mountsorrel for the amazing and easy experience buying my new car. "

a year ago

Mark Ford star-alt star-alt star-alt star-alt star-alt

"Smooth process, great service from Adam at Halesowen dealership"

a year ago

Emily Price star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly. Good overall experience with Jake and Mitchell "

a year ago

Vaughan Carling star-alt star-alt star-alt star-alt star-alt

"We didn't buy a car,just had a look round to get some ideas as we weren't sure what what we wanted. We met Kyle who was great,no hard sell (I hate that), who couldn't have been more accomodating. Opened up numerous vehicles for us to look around, exactly what we wanted with no pressure to buy that day. Offered to let us take them on the road too. So staff wi..." Read more

a year ago

Charlotte star-alt star-alt star-alt star-alt star-alt

"Absolutely fantastic service 10 out of 10 Becky and Sidrah was polite and friendly couldn't ask for better service. Customer service is top class.. thank-you for everything. "

a year ago

Diana Webster star-alt star-alt star-alt star-alt star-alt

"The car what I brought it's spray painted "

a year ago