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Carsa Reviews & Testimonials

4.5 (3,153)

AutoTrader Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,153 reviews
  4.5/5 average rating

Adam A star-alt star-alt star-alt star-alt star-alt

"Very smooth process from start to finish. Katie was very helpful at Carsa Durham, helping us find the best car for us, setting up test drives without any issues.The buying process was a bit strange to us, where we were put in a room on a zoom call with a sales executive, where the deal is done. We were then put onto another zoom call to finalise all of the p..." Read more

6 months ago

David Rodger star-alt star-alt star-alt star-alt star-alt

"Everyone was helpful & Jay made us feel welcome and at ease"

6 months ago

Aaron Knight star-alt star-alt star-alt star-alt star-alt

"Had a good laugh with the team, easy experience and made everything straight forward. Couldn’t recommend them enough. Joe and the staff was great thanks again!"

6 months ago

AA star-alt star-alt star-alt star-alt star-alt

"Dealt with by Tom Robbins. Fantastic experience, a swift and smooth process!"

6 months ago

Terry Birchmore star-alt star-alt star-alt star-alt star-alt

"I would highly recommend Carsa. From choosing my car to the purchase and then them delivering to my door. The service was brilliant. I would definitely use again when the time comes. Don't hesitate Get in touch today and see for yourselves."

6 months ago

Jack Pearson star-alt star-alt star-alt star-alt star-alt

"Overall I’ve had a decent experience of dealing with Carsa, but there’s room for improvement. Let’s start with the positives: I’ve found them easy to contact and they have generally been responsive. I also found them decent to deal with when trying to reach an agreement on price and part exchange value. Their pricing seemed pretty competitive overall and..." Read more

6 months ago

Subin Panicker star-alt star-alt star-alt star-alt star-alt

"I had a great home delivery experience with Carsa. I bought my second car (and also first EV) from them. The online reservation process was as simple as viewing the many images of the used Hyundai Kona EV 2021 and clicking Reserve. The car was quickly moved to a nearby branch and I had arranged for home delivery for a fee which happened the week after reserv..." Read more

6 months ago

Deborah Burgess star-alt star-alt star-alt star-alt star-alt

"I really had a great experience of purchasing my new car. It was effortless and so quick. The customer service was exceptional. Any queries I had were answered efficiently and promptly. All the staff I had contact with were very professional and helpful - Caroline, Callum, Sabeer. I would highly recommend using this company for buying a new car, and definite..." Read more

6 months ago

Miss M star-alt star-alt star-alt star-alt star-alt

"Tom was amazing in the meeting before getting the car. He let us take as much time as we needed to speak through everything and ask as many questions as we needed. He was really helpful and would highly recommend."

6 months ago

Sophie Wood star-alt star-alt star-alt star-alt star-alt

"Went for a look around the show room in Bishop Auckland and fell in love with an Audi A1 which we then took for a test drive and ended up taking it away the same day! We were served by Katie who was extremely helpful and showed us around the car even through it was raining she went above and beyond to answer our questions and make the deal happen. Would high..." Read more

6 months ago

Ganesha Bassi star-alt star-alt star-alt star-alt star-alt

"Brilliant service, the team at Mountsorrel are excellent and efficient. Martin from the Mountsorrel branch dealt with any aftercare that my vehicle needed and ensured that everything was smoothly. Thankyou very much."

6 months ago

Jonner Robinson star-alt star-alt star-alt star-alt star-alt

"Visited Carsa this afternoon to look at their range of Audi’s. Debbie was fantastic and gave us some great customer service. Ended up Test Driving an amazing Q7 which Debbie sorted on the spot for us with minimal fuss."

6 months ago

Ahneela star-alt star-alt star-alt star-alt star-alt

"Tracy has been excellent"

6 months ago

Deborah Billingham star-alt star-alt star-alt star-alt star-alt

"Would definitely recommend Carsa. The BMW I picked up from Mountsorrell was immaculate, handover went very smoothly, very professional. Jacob was very attentive and made sure everything was in order. Very pleased with my purchase and would go back again."

6 months ago

Lee McGuire star-alt star-alt star-alt star-alt star-alt

"Superb service! Everyone we came into contact with at Carsa was super friendly and very knowledgeable. Special thanks to Tom, Jeff, Sidra, Tia and Tracey for going the extra mile :)"

6 months ago

Laura star-alt star-alt star-alt star-alt star-alt

"Just bought my first car with them, whole the process was quickly and efficient, everything was explained no room for doubt. John was very helpful and professional. :)"

6 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Staff were great and reallly helpful. Ive just knocked off stars because on my first test drive the readio was broken on my 2nd one a reverse parking sensor wasnt working properly."

6 months ago

Christopher Booth star-alt star-alt star-alt star-alt star-alt

"Nice and friendly staff, helpful, made the experience pleasant thank you."

6 months ago

Andrew Chinchen star-alt star-alt star-alt star-alt star-alt

"Accurate description. Smooth sales process. Helpful staff."

6 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Today I was viewing cars with Tia, I was able to test drive a Skoda Citigo and Tia was very helpful."

6 months ago

Brandon Wright star-alt star-alt star-alt star-alt star-alt

"Very good and efficient service , Jay who dealt with us was very helpful."

6 months ago

JC star-alt star-alt star-alt star-alt star-alt

"Joe our salesman at Head Office was so kind and worked hard to ensure we found the perfect car, he also found us a fantastic finance deal understanding our needs and was able to make the whole process so simple and quick for us. Thank you for all your help Joe!"

6 months ago

Adam Shaw star-alt star-alt star-alt star-alt star-alt

"Very pushy sales staff that seem to roll-out the same sales pitch to everyone that enters. One staff member quoted to me that “we pile-em high and sell’em cheap”. Not my idea of a quality garage. I know my cars so when I took my vehicle for a test drive and pointed out that the telematics system was faulty, the seat airbag was exposed, the “slam panel” was m..." Read more

6 months ago

Jack star-alt star-alt star-alt star-alt star-alt

"Helpful salesman and willing to help"

6 months ago

Andrew Reynolds star-alt star-alt star-alt star-alt star-alt

"I was sold a car with 1 bolt on the passenger front side. And was told to just sort it myself and send the bill. That solution doesn't match the issue as I could have died on the drive home"

6 months ago