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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Shaheen Akhtar star-alt star-alt star-alt star-alt star-alt

"So disappointed in carsa Cannock, travelled 100 miles to see this particular car Mercedes Benz c250d sports. Booked appt for the morning no prob went over to see car which at this point was very dirty, surely you have customers booked in to view the car get it all cleaned up but no, we examined the vehicle found behind all the dirt there was a lot of deep sc..." Read more

8 months ago

Norbert Bocian star-alt star-alt star-alt star-alt star-alt

"Experience in carsa was far from even close to be good , person who was looking after me was disappearing for what he was saying 2min. And was taking around 15min., No offence to anyone but i don't think he was ready to be a sales person, anyway car was cleaned but was far from being called clean , missing car mats been told they don't supply car mats at all..." Read more

8 months ago

Margaret Steele star-alt star-alt star-alt star-alt star-alt

"Kyle, Shannon & Jimmy were all very helpful and made the experience easy to do and a real pleasure"

8 months ago

Nigel Duckett star-alt star-alt star-alt star-alt star-alt

"Very happy with all the staff we met, very friendly and helpful"

8 months ago

shazad hussain star-alt star-alt star-alt star-alt star-alt

"GREATLY DISAPPOINTED BY THE VENDER THE SALES STAFF AN THE ACTUAL VEHICLE I had booked a test drive/ viewing of a vehice at carsa Cannock. When I arrived I was left standing by the reception for a while being ignored bt I do understand they was busy A When a staff member did finally approach I had explained I had pre booked a viewing an traveled 80mil..." Read more

8 months ago

Kieran Massey star-alt star-alt star-alt star-alt star-alt

"Tracy from Bradford gets 5*, however I was previously uninformed that the car only comes with 1 key, and I was only informed at the point of sale."

8 months ago

Philip Murray star-alt star-alt star-alt star-alt star-alt

"Everything was clear, quick and helpful. "

8 months ago

Josh star-alt star-alt star-alt star-alt star-alt

"George gave fantastic customer service, very knowledgeable in the vehicle and additional policies available for me to purchase. "

8 months ago

Jas Kalirai star-alt star-alt star-alt star-alt star-alt

"Price as advertised Honoured the valuation for my part exchange Made the whole process stress free and easy"

8 months ago

Gina star-alt star-alt star-alt star-alt star-alt

"Didn’t like that they didn’t wash the car properly or give it a wax when I bought the car. The scratches were only noticed when the car was bought seemed as thought certain scratches weren’t there when we looked at the car but the moment we were about to take the car we noticed scratches. Man who sold the car to us was lovely. But expected more in terms of i..." Read more

8 months ago

Asia star-alt star-alt star-alt star-alt star-alt

"Big shout out to Jaker, Joe and Uzair at Carsa for easing a stressful process. They all went above and beyond solving each problem I faced. Overall amazing customer service and lovely people in general and make decent cups of tea. "

8 months ago

Dan Mason star-alt star-alt star-alt star-alt star-alt

"Purchased a Mercedes glc from your Durham branch the staff were very helpful thanks for your help nothing was too much trouble "

8 months ago

Mr Simon Wilson star-alt star-alt star-alt star-alt star-alt

"Quick and efficient customer service. Seamless support. Friendly staff"

8 months ago

John Harbuz star-alt star-alt star-alt star-alt star-alt

"The salesman (Eric) was great, wasn’t pushy and helped get the deal I wanted."

8 months ago

Fiona Cripps star-alt star-alt star-alt star-alt star-alt

"Friendly helpful staff, purchase of car was hassle free and very efficient , would highly recommended."

8 months ago

Hisham Fawzy star-alt star-alt star-alt star-alt star-alt

"There was nothing in particular to Like. Despite rating you 4 Stars, I would wish to bring the following to you attention: (1) The car had a braking fault. This should have been checked and rectified. Fortunately, during the test drive we were able to see the error message. (2) The appointment to view the car was originally scheduled on 10 Apr. Despite it wa..." Read more

8 months ago

Alan Dempsey star-alt star-alt star-alt star-alt star-alt

"Very welcoming and very helpful"

8 months ago

Bruno Dias star-alt star-alt star-alt star-alt star-alt

"Fast and quick process throughout Really good customer service, helpful and friendly advisors "

8 months ago

Damien Lucas star-alt star-alt star-alt star-alt star-alt

"Everything was explained fully with no nonsense and made to feel welcome, Hamza was my salesman who helped and guided me through buying my car and was a pleasure to buy the car from them and Hamza"

8 months ago

Daniel Topic star-alt star-alt star-alt star-alt star-alt

"Been to many car dealership and I have to be honest the time and effort we have received at Carsa Bolton, it is absolutely brilliant. Plus also Hamzah Iqbal have been absolutely brilliant what a fantastic customer service. Thank you very much for the whole process, more then happy with my purchase. "

8 months ago

N.A star-alt star-alt star-alt star-alt star-alt

"Did not like the experience. Car was not as advised. Sneaky car sales people. "

8 months ago

Ellen Burton star-alt star-alt star-alt star-alt star-alt

"5 stars without a doubt. Very impressed from start to finish, have dealt with the Mountsorrel branch and collected our Hyundai Inoniq today. From initial enquiry and collection we’ve been super happy with the experience. Have dealt with Martin on the phone, and Eric with handover and test drive today. Eric was really friendly, chatty and professional and put..." Read more

8 months ago

paul thewlis star-alt star-alt star-alt star-alt star-alt

"Really good service from Aidan and everyone here. Helped me with everything and I couldn’t be more appreciative. Really recommend"

8 months ago

Daryl Shotton star-alt star-alt star-alt star-alt star-alt

"I went in to test drive a vehicle i really liked and everyone was super helpful in the process making sure everything was affordable for me and making sure i was getting the best deal possible. Aidan was the guy who helped me with the whole process and i honestly couldn’t thank him more for everything that he has done. I managed to walk away the same day wit..." Read more

8 months ago

OS star-alt star-alt star-alt star-alt star-alt

"Very simple and easy hassle free buying "

8 months ago