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Carsa Reviews & Testimonials

4.5 (3,153)

AutoTrader Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,153 reviews
  4.5/5 average rating

Cath Collins star-alt star-alt star-alt star-alt star-alt

"Debbie and Helen very professional and very friendly. No pressure, lovely coffee and both very informative. Lovely experience will come back"

9 months ago

Doreen Horton star-alt star-alt star-alt star-alt star-alt

"My husband had recently passed away and I wished to replace our car with a smaller, more economical model. Spent some days with my daughter and son looking at various makes and models to identify what would be best for me. Saw Carsa's advert on Autotrader and decided to visit the showrooms and were really glad that we did. My husband had always been the on..." Read more

9 months ago

Eric Brown star-alt star-alt star-alt star-alt star-alt

"Excellent service from all members of staff"

9 months ago

Ameyah star-alt star-alt star-alt star-alt star-alt

"When we arrived there were only 2 people working but lots of people booked in. We agreed we would like to speak to someone about purchasing the car and we’re told this had to be done via zoom and it could take up to an hour. 2 hours later we joined a call and tried to make a deal as the car had damage to it which was not described on the advert. After this c..." Read more

9 months ago

Vicky Goodall star-alt star-alt star-alt star-alt star-alt

"Not happy with the whole service on things to be fair, got told to pick it up and everything would be fone got there to it not etc waiting around to speak for hour and half not good at all then find out after driving away my car is now knocking"

9 months ago

Neil star-alt star-alt star-alt star-alt star-alt

"Good service with a smile"

9 months ago

Callum Ross star-alt star-alt star-alt star-alt star-alt

"If I could rate this garage 0 stars, I would. I called in advance regarding a Mercedes car for over £23K, left a £99 as requested by the customer service agent. Booked an appointment to view the car, I arrived with my father and couldn’t find any staff whatsoever in the tiny little garage, was left waiting for about 25 minutes before someone came over and sa..." Read more

9 months ago

Chai Li star-alt star-alt star-alt star-alt star-alt

"Brilliant service"

9 months ago

Chai Li star-alt star-alt star-alt star-alt star-alt

"Great service! I will recommend for them"

9 months ago

Chai Li star-alt star-alt star-alt star-alt star-alt

"Very good experience today with Tracy from Bradford cards, she is lovely lady and very helpful, I definitely will recommend them."

9 months ago

CC star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. Thank you to John who made the buying process easy and hassle free. Would highly recommend"

9 months ago

Pawel Jaroch star-alt star-alt star-alt star-alt star-alt

"Best service"

9 months ago

Mr Jno-Baptiste star-alt star-alt star-alt star-alt star-alt

"Very good experience when buying. Everything explained clearly. The sales person Tracy made us feel welcome and relaxed."

9 months ago

S Peel star-alt star-alt star-alt star-alt star-alt

"I had a great experience buying my new car, having not changed it in quite a while. The staff were friendly,polite and helpful and having already looked at different car sales they were far more professional answering all my questions confidently. I would definitely recommend and return in the future when I need to change my car."

9 months ago

M Chan star-alt star-alt star-alt star-alt star-alt

"Carsa overall service is good. They fixed the cosmetic problem on the bonnet when I spot that in test drive and made it like a new one, with great color and finishing matching of other parts."

9 months ago

Ryan L star-alt star-alt star-alt star-alt star-alt

"After test driving a car I was pressured by the sales person to put down a deposit for the car, since requesting a refund which the sales guy said would be 3 days I still have not received this and have had no communication. Avoid this dealer if you don't want to be pressured into a deal"

9 months ago

Mick Vincent star-alt star-alt star-alt star-alt star-alt

"After a warm welcome from hosts Rebecca and Debbie, the car was presented for a test drive then pick up. All the processes and paperwork went smoothly. Very flexible even when there were unavoidable delays from my end in the final pick up."

9 months ago

John Banning star-alt star-alt star-alt star-alt star-alt

"So easy to buy a car"

9 months ago

Kim Richardson star-alt star-alt star-alt star-alt star-alt

"From first contact everything was easy. Staff affable and helpful and the process suitably automated to make it seamless. Tiny gripe is they need to empty their voicemail boxes. Otherwise excellent."

9 months ago

Martin Woods star-alt star-alt star-alt star-alt star-alt

"good service , ,face to face sales would be more beneficial. listing declared v5 available yet when trying to change ownership online the v5 that was with the sales wasn't accepted and therefore I have had to send off for a manual v62 but this is being reimbursed .... gr8 just an unfortunate clerical error in changing ownership but overall very satisfactor..." Read more

9 months ago

David Haith star-alt star-alt star-alt star-alt star-alt

"Made to feel welcome by Becky, looked after through out my visit"

9 months ago

Andrew Greenwood star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, no pressure sales person and a good price paid for my car. I would buy from Carsa again."

9 months ago

Kelly Wright star-alt star-alt star-alt star-alt star-alt

"Brought our car in for a valet and Gardx paint treatment. Such a great job, the car looks brand new! Really impressed and would highly recommend"

9 months ago

Rhys Ellis star-alt star-alt star-alt star-alt star-alt

"Becky was very helpful and a credit to the company. The only reason it's not 5 star is there is no one to greet you when you arrive and you have to shout up to the balcony."

9 months ago

Maria Folland star-alt star-alt star-alt star-alt star-alt

"Experience was good. Helpful staff and a satisfactory outcome"

9 months ago