About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,147 reviews
4.5/5 average rating
Jordan
Martyn Price
"I bought a car from Carsa almost 3 weeks ago. There was a slight issue with a seat latch which was resolved quickly by a mobile mechanic. However, I am very concerned about the situation regarding service history. I was advised there was a service history (car is 4 years old) and that the service book was at a different site and would be sent out to me...." Read more
6 months ago
Mr. Kevin Owen
"Very friendly staff. that was most welcoming never once felt pressured into buying a vehicle. extremely honest on answering any questions I had to ask. Most definitely recommend this company to friends and family"
6 months ago
Gemma Koch
"We went up carsa in bishop Auckland to view a car. The one I wanted was at a different branch, as I needed a car within a few days, they did everything they could to get the car too me quick. The sales team were amazing especially Aiden who helped us from start to finish."
6 months ago
Chris
"I have been looking for a new car for some time, found Carsa on Autotrader. They had some very nice cars for sale in all budgets. I telephoned them just to make sure that the car I was interested in was still available...it was. An appointment was made to visit my local Carsa dealership and fortunately the car I was interested in was at that branch. The staf..." Read more
6 months ago
Zena Travers
"Very frendly and helpful staff Tom Robbins looked after us really well nothing was to much trouble he made us feel very welcome we would recommend him to anyone looking to buy a used car"
6 months ago
Mr Dawson
"I would like to thank Katie and the team at Carsa for great experience whilst purchasing my latest car. I am serial car buyer so I know what good looks like and from my first interaction with Katie I knew I was in good hands. The experience was a little odd at times with the business still been covid secure for financing elements so you have to do it over a..." Read more
6 months ago
Damien Jordan
"AVOID AVOID AVOID. These guys have to be some of the biggest liars in the car market! I completed their online valuation tool on their website and it gave me a fair valuation. I was then contacted by their live chat person (who I now know is actually AI apparently) who is asked about the valuation and was assured that this was the valuation and the guys at t..." Read more
6 months ago
Steven Henderson
"Purchased a Mini Hatch after a test drive. Had an amazing customer experience with Katie who gave us all the information we required and provided us with plenty of hot chocolates to keep us warm 😊 would highly recommend coming here to buy a car for a pleasant experience"
6 months ago
Katie
"Today my partner & I viewed and bought a car on finance at Carsa Durham. Katie was our sales representative and she was great at giving us all the information we needed regarding the car, how the finance works and helped us set up drive away insurance. She also made sure we had plenty of hot chocolates! We had a great hassle free experience from a lovely tea..." Read more
6 months ago
Helen Biffin
"Helpful and polite but did not like the £199 00 add on"
6 months ago
Gemma Smith
"What an experience Tom at the Southampton branch was true to his word car was better than 100 percent. would highly recommend 👍"
6 months ago
Howard Chadwick
"Good choice of cars, very professional service and sensible prices and trade in price"
6 months ago
Hazel Mukarakate
"My experience with Carsa was brilliant, this was my first time buying a car on finance and I’m glad it was with them. Shabs was great ensuring I had all the information to make an informed decision. All the people were friendly and patient (it takes a while to make decisions lol). Without a doubt had the best deal compared to other competitors."
6 months ago
Quanita Forbes
"Sabeer made the process quick and easy. Communication is amazing really friendly, my car has been delivered and it’s looks amazing I love it thank you Sabeer Hamid at Carsa"
6 months ago
Candice Morrison
"Tom Robbins was fantastic!! Elgreat service"
6 months ago
Abi Bayles
"I have recently purchased a car from Carsa Durham and was dealt with by Aiden, one of their team members. Nothing was too much for him and he was a pleasure to deal with. I would highly recommend purchasing a car through Carsa Durham, they go above and beyond in order to help their customers."
6 months ago
Daniel Male
"My experience with Carsa was great, from the moment you walked in you were greeted with a friendly smile. Communication was fantastic and I couldn’t fault any of it. Test drive, bought and drove away with the car same day. I was served by Katie and she was brilliant."
6 months ago
Mr Zaman
"Main call centre do not relay clear messages to the branch therefore mis information on a few occasions. Good follow up but had to contact again as wrong amount taken."
6 months ago
Laura
"DO NOT BUY A CAR FROM HERE - bought a car in July with 3 months warranty. 2 months later I have issues with my car of which I was told to pay £50 for diagnostics and then they would repair it following the report from Halfords. Called several times and couldn’t get through to anyone in customer care. Was told they can only provide a courtesy car for 3 days..." Read more
6 months ago
Andy MacDonald
"Bought an Audi Q3 sport back from CARSA at the end of August 23, I took out extra warranty through CARSA for reassurance. And now the car is sitting on my driveway warning lights on the dash and a message saying no reverse gear, transmission problem. Just over two months since I purchased it from CARSA. Trying to speak with anyone at their customer care is n..." Read more
6 months ago
James
"Seemless experience, friendly staff, car as described."
6 months ago
Jay Acharya
"I recently purchased a car from Carsa, and while there were some positive aspects, there were also notable drawbacks. Vijay, the salesman, was incredibly helpful, and the car itself exceeded expectations. However, the scheduled appointment started an hour late, leading to a frustrating wait. The remote paperwork process with the financial company was excruci..." Read more
6 months ago
Michael Johnson
"Thanks to Joe, great experience could do enough ror me, great buying experience with great staff."
6 months ago
Nick Vasey
"Great customer service by Debbie at the Durham branch. Went in not having a clue what I wanted to purchase and she was incredibly friendly and helpful throughout the experience with no pressure to purchase anything."
6 months ago
"I found the staff very helpful and easy to deal with. The only reason my review is not 5* is because of the interest rate I was originally offered by Carsa's main lender, Santander. When I found an alternative lender with a preferable rate, Carsa would not deal with them but were able to instantly offer me a better deal which beat the one I was able to sourc..." Read more
6 months ago