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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Adam Evans star-alt star-alt star-alt star-alt star-alt

"I had a great experience with Carsa despite the initial service being poor. There seems to be a disconnect between the main call centre and the shop, in this case Towcester. A car I had arranged to look at and test drive through the call centre was then not available at the shop due to it being a ‘demo’ car for a member of staff, that member of staff ‘Richar..." Read more

a year ago

Evangeline Cleverly star-alt star-alt star-alt star-alt star-alt

"Very easy and friendly! "

a year ago

Nazia Sharqi star-alt star-alt star-alt star-alt star-alt

"Sunny was the person who deal with us and he was very helpful and supportive throughout the process of buying car."

a year ago

Michael Heenan star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock. Really helpful great customer service but unfortunately a Liverpool fan"

a year ago

mr jones star-alt star-alt star-alt star-alt star-alt

"Great bunch at carsa Southampton very helpful and friendly "

a year ago

Kavin star-alt star-alt star-alt star-alt star-alt

"Sam at Halesowen was very helpful and quick in making the sale for our car. Very recommended!"

a year ago

Sally star-alt star-alt star-alt star-alt star-alt

"The staff at Cannock were really helpful, giving me all the details I needed to choose a car at a good price. They were polite, funny and great at their jobs. I have not given 5 stars because it is so difficult to get hold of anyone on the telephone. One day the telephone system was telling me I was first in the queue and then they ended the call. I would..." Read more

a year ago

Miss Demi Courtney Boyce star-alt star-alt star-alt star-alt star-alt

"Eric provided us with fantastic service from start to finish, he was incredibly friendly and bubbly, answered any questions and gave hs valuable and honest information to help us buy our new car. Carsa communicated well by phone and email, and were professional. "

a year ago

Jason Wild star-alt star-alt star-alt star-alt star-alt

"Abdullah was great, really helpful and informative about the car and extras we could purchase! Really pleased with the overall experience at Carsa Gloucester "

a year ago

Muhammad Raid star-alt star-alt star-alt star-alt star-alt

" We bought car from Carsa , it was Very good experience Sunny was very helpful and co operative "

a year ago

Isabella Ugbine star-alt star-alt star-alt star-alt star-alt

"Had a bit of a hiccup with a car i was interested on my first visit but sobia really went above and beyond for me in making sure my purchase was as smooth as possible and ensuring there was no repeat of what happened last time. Really appreciate her help and her professionalism. An absolute gem, very happy with the car and my encounter with her."

a year ago

Shivani star-alt star-alt star-alt star-alt star-alt

"Bought a car from the Cannock branch. Everyone who helped us were friendly and we were happy with the service we received. A special thank you to Michael, Lauren, Lee and Katie 👍🏽"

a year ago

Dave Fowler star-alt star-alt star-alt star-alt star-alt

"Outstanding,,,delighted with the vehicle it was just as expected and described,the purchase and transaction was faultless and the salesman was polite and informative, thr only negative I have is that the was no handbook and service pack"

a year ago

GeorgeP star-alt star-alt star-alt star-alt star-alt

"From the initial contact to the final collection, it was smooth, professional and we are very happy with the purchase. Thank you"

a year ago

Philip Corfield star-alt star-alt star-alt star-alt star-alt

"Jay (Cannock) looked after us really well. He explained everything in detail and we didn't feel pressured at any point. Lovely experience."

a year ago

Elizabeth Bayliss star-alt star-alt star-alt star-alt star-alt

"Professional and helpful service from Mitch and Lee at Cannock site . Thanks"

a year ago

helen drake star-alt star-alt star-alt star-alt star-alt

"Good buying experience at Carsa. Very good px price offered and zero pressure from salespeople. Very relaxed experience. (It would be nice if there was a coffee machine whilst waiting)"

a year ago

Me star-alt star-alt star-alt star-alt star-alt

"I Had read some of the reviews and turned up a little defensive, the staff very professional and vehicle was as discussed, honored part exchange price, helped arranging road tax, made payment and drove it away from the Shrewsbury branch. HOW THINGS CHAHGE ONCE THEY HAVE YOUR MONEY. Since I made this review I have had nothing but problems with them, first o..." Read more

a year ago

Nicola Holde star-alt star-alt star-alt star-alt star-alt

"Krys and his manager were great. Krys took the time to explain everything and was clear and thorough. An enjoyable experience. Thank you"

a year ago

J Seddon star-alt star-alt star-alt star-alt star-alt

"Helpful & friendly service from Abdullah in Gloucester. Highly recommend. "

a year ago

Emma star-alt star-alt star-alt star-alt star-alt

"More communication and more organise. Service was shocking from start to finish. Loads of hanging round. "

a year ago

east bristol star-alt star-alt star-alt star-alt star-alt

"The new member of the Carsa Towcester Team gave me 100%. Thank you Miles. Clearly it was a massive learning curve for him as he has only been in the role less than a week! But he was attentive, helpful and keen to make the deal work. The team around him also gave him good support. The part-exchange and buying of the new car was a success. Nick."

a year ago

Scott Larkin star-alt star-alt star-alt star-alt star-alt

"Mike in Bolton, excellent service, quick and easy. Very happy with the car, thank you"

a year ago

Michael S. star-alt star-alt star-alt star-alt star-alt

"From start to finish the service was, polite, professional and very knowledgeable. Claire from Cannock was fantastic, answered all my questions with a sound knowledge base and did everything to make the buying process smooth, straightforward and easy. A quick mention to Paul and Hannah at central sales. Thank You all Brilliant team. Ohhh, not forgetting the..." Read more

a year ago

Debbi B star-alt star-alt star-alt star-alt star-alt

"Missold extras which did not have the functionality that we were wanting, having asked them to double check. Now we are in an email battle regarding a refund, despite having been promised one on December 17th by the manager."

a year ago