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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Howard star-alt star-alt star-alt star-alt star-alt

"Happy with Matthew's help and approach."

9 months ago

Kay 😊 star-alt star-alt star-alt star-alt star-alt

"Becky was so helpful and lovely! She answered all of my questions and was really friendly and she makes a great cup of tea!"

9 months ago

Daniel nicholson star-alt star-alt star-alt star-alt star-alt

"Brilliant throughout with communication and also the walkthrough on the video for payment and cover options"

9 months ago

Gary weatherston star-alt star-alt star-alt star-alt star-alt

"Debbie and Lauren at the Bishop Auckland branch were absolutely wonderful. I spent a few hours within the dealership and their warm, friendly demeanour made whe whole experience a pleasure."

9 months ago

Glen Larkin star-alt star-alt star-alt star-alt star-alt

"1.We were kept waiting over two hours because there were only two staff trying to deal with numerous sales and witnessing people giving up and asking for their documents and keys back so they could leave (not good) 2. After agreeing a price for my trade in previously and then driving from Rotherham to Bradford to complete the sale was then told that my trade..." Read more

9 months ago

Vanessa Brand star-alt star-alt star-alt star-alt star-alt

"The young lady called Casey was amazing at the Bradford branch couldn't do enough for us. We did purchase the car we wanted. Unfortunately you as a company lost 2 sales that we saw as not enough staff to deal with them, 6 people waiting and only 2 staff. A big thankyou to Casey for the help you do an amazing job thankyou"

9 months ago

David Taylor star-alt star-alt star-alt star-alt star-alt

"Excellent service, a smooth handover, and after pointing out some interior cleanliness issues, I was offered a full valet and ensured I was completely happy with the condition of the car before I left. Thanks to the manager and staff for the help and assistance!"

9 months ago

Yiannakis star-alt star-alt star-alt star-alt star-alt

"very good , informative and helpful service all around"

9 months ago

Nicola Richards star-alt star-alt star-alt star-alt star-alt

"Your colleagues very professional fast and efficient 10/10 at their game.I dealt with Lauren at your bishop Auckland branch very professional.good look for the future."

10 months ago

Ellie B star-alt star-alt star-alt star-alt star-alt

"Matthew did really well with me and my grandad. He was really helpful and tended to our needs quickly."

10 months ago

Website User star-alt star-alt star-alt star-alt star-alt

"A good team of people, good selection of cars and a convenient location. I originally went to view a different car but they quickly reacted in getting the other car out the showroom and ready to test."

10 months ago

Damian Hern star-alt star-alt star-alt star-alt star-alt

"Great team of people to deal with , would recommend to anyone looking for a car"

10 months ago

Elaine star-alt star-alt star-alt star-alt star-alt

"Good pricing, easy and quick purchase experience. Tracy was very nice to interface with."

10 months ago

Carl star-alt star-alt star-alt star-alt star-alt

"Very good from start to finish"

10 months ago

LaLaD star-alt star-alt star-alt star-alt star-alt

"Made an appointment to view the car. On arrival and entering the waiting room there was a long period where we were just stood waiting for someone to acknowledge us. Without being too detailed, we found that, though representatives were polite and helpful when asked questions, there was a remoteness and lack of customer interaction. We were kept waiting a lo..." Read more

10 months ago

Kia star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing and great customer skills from beginning to end"

10 months ago

Mr Phillip Blake star-alt star-alt star-alt star-alt star-alt

"Tracy really helpful. Nothing too much trouble"

10 months ago

George Neville Hope star-alt star-alt star-alt star-alt star-alt

"Great service,offered tea on arrival by Laura. All documentation carried out via video link (zoom) to Steve based in Southampton. Handover of vehicle carried by Laura ,I noticed car mats were missing but Laura found them in the Preparation Area. Great service."

10 months ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great prompt efficient service,the car was delivered by an excellent proffesional driver on a low loader so no extra miles or damage and it was immaculately prepped. Will be returning soon for the next one, Mark , Courtesy Taxis."

10 months ago

David Holmes star-alt star-alt star-alt star-alt star-alt

"I paid £99 to reserve a Skoda Superb which was, I gather, brought from Bradford to Southampton, for me to view. I'd also phoned to say I'd like a look at another Skoda Superb, which had recently come on to their books. I was advised to book that one in my wife's name. After a 50 mile journey, we arrive to find the one that was reserved was blocked in by abou..." Read more

10 months ago

stephen Spencer star-alt star-alt star-alt star-alt star-alt

"Omg, the worst car buying experience ever in 33 years of owning and buying cars. Absolute joke from start to finish went on a test drive, just up the road. The person in the back not a sales person. Not got a clue her name or job role. Knew ball all about the car. We'd found a few problems with the car but was raining. Then waited Absolutely ages for a zoo..." Read more

10 months ago

Edward Howe star-alt star-alt star-alt star-alt star-alt

"Staff very friendly and helpful, transaction was easy once everything had been discussed. Jess who completed the final bits and pieces was great. Would definitely recommend to friends and family"

10 months ago

MS star-alt star-alt star-alt star-alt star-alt

"Friendly and knowledgeable staff who didn't pressurise extra sales. All cars there looked to be in good condition and good quality too."

10 months ago

Miss H star-alt star-alt star-alt star-alt star-alt

"Tracy was an amazing help whilst purchasing a new car, she provided everything we needed and we left satisfied"

10 months ago

Ray star-alt star-alt star-alt star-alt star-alt

"People on the phone were friendly. I needed the car quickly and the team made it happen. The car was as advertised. However, I feel I was mis-sold the warranty. I got the top level one and was told it covered everything... total peace of mind if anything goes wrong. Turns out, everything does not include labour.... which costs £50/hour!!!! So, if I make a c..." Read more

10 months ago