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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Morgane star-alt star-alt star-alt star-alt star-alt

"Shabs was very helpfull and friendly from start to finished and aswered all our questions. We did not feel pressured at all and left with what we wanted. Highly recommend the garage and Shabs and a salesman to help you. "

7 months ago

Mrs Bolton star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly."

7 months ago

Samuel Hookham star-alt star-alt star-alt star-alt star-alt

"Start to finish Mike Burr at the Bolton store came to meet me, told him the car id seen advertised online. Took me straight to it opened it up for me told me mostly everything there was to know about it. As I got there close to closing he offered to let me take it for a test drive the next day. They offered me a very good deal on my current car and also on t..." Read more

7 months ago

Mr Bradley star-alt star-alt star-alt star-alt star-alt

"Carsa Southampton were absolutely brilliant. Chose my car online as it was in Bradford, delivered to Southampton for a small fee. Test drive & took home same day with part-ex my old car. All done in a day ! WOW"

7 months ago

Paul star-alt star-alt star-alt star-alt star-alt

"After many months of looking for the right car for me I found one on the Carsa web site. I went to the dealership in Mountsorrel to view and test drive it. The staff were helpful, allowing me to check the vehicle then proceeded with a test drive. The car was exactly what I wanted and the sales men Shabs & Martin put together a great deal by giving me a fanta..." Read more

7 months ago

Gareth Cochrane star-alt star-alt star-alt star-alt star-alt

"Very happy with my experience at Carsa Durham, very easy and simple procedure Aiden and Shannon were very friendly and extremely helpful đź‘Ť"

7 months ago

Esther Asanga star-alt star-alt star-alt star-alt star-alt

"What made experience great was the impeccable customer service from Sebastian and Jaker who went above and beyond to help us to get our dream car. They stayed way past closing time to make sure everything was ok and that we were satisfied. All the staff were lovely in the Cannock branch and I will definitely be recommending them to all!"

7 months ago

Shina Owolabi star-alt star-alt star-alt star-alt star-alt

"The Controller and Sales Executive Jaker and Sebastian were truly brilliant, informative and made our experience that bit special! "

7 months ago

Philip Hoggarth star-alt star-alt star-alt star-alt star-alt

"Excellent service every one was brilliant when I get my next car I'll be coming to them đź‘Ť "

7 months ago

Miss Smith star-alt star-alt star-alt star-alt star-alt

"Staff was very comforting and professional. Specifically Jaker and Sebastian. @ branch Cannock "

7 months ago

G Wood star-alt star-alt star-alt star-alt star-alt

"Jaker and Lauren were great. Really enjoyable buying experience. Really good people skills and made everything easy. Thank you guys. "

7 months ago

Catherine Dakin star-alt star-alt star-alt star-alt star-alt

"Welcoming and helpful Given space to talk privately Sebastian (Cannock Branch) the sale smoothly and answered all questions "

7 months ago

Mr Arnull star-alt star-alt star-alt star-alt star-alt

"Friendly helpful prompt service from Melina and her colleagues. Minor blemishes quickly remedied and very happy."

7 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Shabs sold me a car. He was not pushy gave me plenty of help and choice friendly and very helpful Decent price for car I few teething problems but Martin manager has sorted with the assistance of Jacob Thanks got a car that meets all my needs "

7 months ago

ADAM ATKINSON star-alt star-alt star-alt star-alt star-alt

"Mike burr at Carsa in Bolton treated me really well and it was all made very easy. Not pushy at all, would highly recommend !"

7 months ago

Jenna Allen star-alt star-alt star-alt star-alt star-alt

"Jaker and Lauren at the Cannock branch helped massively with my new car, we’re both very helpful "

7 months ago

Mr T star-alt star-alt star-alt star-alt star-alt

"Travelled 60 miles to our nearest location to view the car. Car was as described and happy to purchase. Staff were good and made the deal straight forward. However when we completed all the payment and paperwork, we were passed one key and told that they weren’t sure if there was a second key? This left us with an on the spot decision to make to shell out an..." Read more

7 months ago

Louise Glowinkowski star-alt star-alt star-alt star-alt star-alt

"I’m really not happy with Carsa The 4.5 hr wait when collecting my car was not really what I expected , finance docs not in place they could have been sent prior as they knew i was going , then again had to wait as no log book . Allowed me to take the car home on trade plates however no explanation given as to how you can’t use these to pop to the shops etc..." Read more

7 months ago

Luke Plimmer star-alt star-alt star-alt star-alt star-alt

"I bought a used car at Halesowen branch. Process was very smooth and Adam was very helpful and no pressure or hard sell."

7 months ago

Shane Bourton star-alt star-alt star-alt star-alt star-alt

"The team at the store were lovely and very helpful. Shannon and her two colleagues are a credit to the Carsa company. Thanks all, for your welcoming service "

7 months ago

Carole star-alt star-alt star-alt star-alt star-alt

"The staff I dealt with were very professional and supportive "

7 months ago

S Paton star-alt star-alt star-alt star-alt star-alt

"Kyle was a great help with my purchase"

7 months ago

Mark Hayward star-alt star-alt star-alt star-alt star-alt

"We bought a car ,we were told it had service history this was untrue.We discovered the rear tyres w3re perished.The vehicle needed new parts and a software update.TheIR 204 point check is not worth the paper it’s written on, it checks for instance has it got wheels.Before buying just try and get through to their customer service, they do not answer the phon..." Read more

7 months ago

Mr Adam Watson star-alt star-alt star-alt star-alt star-alt

"Avoid Carsa!

 Pre sale, service was okay, after sales is absolutely shocking!
 I went to Southampton branch. I would name the salesman however they removed my last review because I named him, only good reviews are allowed names in it would appear looking at others. I arranged via the website to view 2 cars I was interested in, I had a text confirming they w..." Read more

7 months ago

Elton star-alt star-alt star-alt star-alt star-alt

"I'd be cautious with this company. Don't get blindsided by all the reviews under 'most relevant'. Make an effort to read the 1-star reviews, and you'll find that people are stating their genuine grievances with this company following their poor experiences. I enquired about a car and submitted a financing application. Everything went well. There was great s..." Read more

7 months ago