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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

William King star-alt star-alt star-alt star-alt star-alt

"I used carsa to purchase a Toyota for my granddaughter after seeing their stock and prices,was met by Tia who was most pleasant and had the car ready for a test drive.apart from suffering a slow leak in a front tyre that was noticed on return to dealership,all the handover went well.overall happy to recommend carsa"

3 months ago

RBL star-alt star-alt star-alt star-alt star-alt

"Seamless transaction. After finding a suitable car on Autotrader & viewing in on line on Carsa's advert I was contacted by a customer service agent who was very helpful, We arranged to view the car later in the week at Durham Branch. The customer experience team there, Aidan, Shannon & Katie were friendly & professional. A zoom call with Tom Bolton was the f..." Read more

3 months ago

Tony star-alt star-alt star-alt star-alt star-alt

"Very pleasant sales staff who were extremely helpful. The car was well presented and matched the marketing information. Reasonable part exchange price offered and accepted. Would happily use them again"

3 months ago

James star-alt star-alt star-alt star-alt star-alt

"Mike Mahrra sales was most helpful and made it a pleasant experience buying my vehicle would definitely recommend Carsa Cannock Chris the Manager sound guy."

3 months ago

Richard Gough star-alt star-alt star-alt star-alt star-alt

"From the first phone call just over a week ago, to collecting my vehicle today, the Carsa staff involved have been excellent. Would definitely recommend… "

3 months ago

Kellen Ridgway star-alt star-alt star-alt star-alt star-alt

"One thing I did like is the car! Before collecting tho nothing but slow response to all emails and phone calls. No contact with the main dealer until collecting the car. I sorted my finance through another company and I got further in 2 hours with them rather than not getting anything done and miss communicating for 2 days straight through Carsa sales team...." Read more

3 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Spoke to Aiden Shannon and Kate at the Durham branch, they were very helpful and informative throughout. Would recommend"

3 months ago

Farai star-alt star-alt star-alt star-alt star-alt

"Follow up was good before payment. After i made the payment i had to follow up to confirm delivery etc"

3 months ago

Aimee star-alt star-alt star-alt star-alt star-alt

"Carsa - Durham. After cheekily reserving a car online at 1am, we turned up at 10am on a Saturday with no confirmations in place. Although they were very busy they still accommodated us, which was great as we had driven 2 hours. Aiden, Katie and Shannon were very welcoming and helpful. Thanks to them and the help of Tom Bolton we were able to walk away same..." Read more

3 months ago

Lewis Marshall star-alt star-alt star-alt star-alt star-alt

"Awful experience. Travelled from Annan to a booked appointment the staff (Aiden, Shannon and Katie) told me my appointment was probably with another branch as they didn't have a Kuga. I show them the confirmation and suddenly the Kuga exists and the appointment is fine. Decided to buy the car which was ex motability, not disclosed to us before we arrived...." Read more

3 months ago

Marge star-alt star-alt star-alt star-alt star-alt

"A good experience overall. At first car was shown as being at dealership close to us but then found it was at another dealership further away. Had the car transferred and purchased the vehicle with no further problems "

3 months ago

Alix Compton star-alt star-alt star-alt star-alt star-alt

"aidan and shannon where great so helpful and friendly and made sure i knew everything about my new car. got it to me super quick definitely recommend!"

3 months ago

Mel Winter star-alt star-alt star-alt star-alt star-alt

"Great car, great service and great price. I would highly recommend carsa."

3 months ago

Customer C D Gilmore. star-alt star-alt star-alt star-alt star-alt

"the staff were extreamly helpful and courtios. They answered all questions and solved any queries."

3 months ago

Michael Hogan star-alt star-alt star-alt star-alt star-alt

"Very good customer service "

3 months ago

Agnieszka Struzik star-alt star-alt star-alt star-alt star-alt

"Paid £99 reservation fee, but eventually I've never had a chance to view the car. I got email saying my payment will be refunded to me almost month ago. Few emails later chasing this up and I still haven't received my money. Update: Soon after posting my review, Carsa reached out to make things right. I have received my refund and Alicia has sent me a box of..." Read more

3 months ago

Mr Kidd star-alt star-alt star-alt star-alt star-alt

"VG website giving full car details; very efficient sales and delivery procedure."

3 months ago

Andy star-alt star-alt star-alt star-alt star-alt

"Great company to deal with, car in great condition. £250 admin fee a bit of a shocker (apparently it’s on the Carsa website but isn’t mentioned at all on Autotrader where I saw the ad, but other than that no real problems. Recommended."

3 months ago

Anne Mcgarrigle Cowens star-alt star-alt star-alt star-alt star-alt

"My enough people in store due to holidays"

3 months ago

stephen mcatamney star-alt star-alt star-alt star-alt star-alt

"When i first looked at the car, i read the bad reviews first and that put me off. But then we went back and looked again as we really liked the car and i read the good reviews and thought grand lets give them a go. From start to finish its been great. The price we paid for the car was great- everyone wants to pay less but it was a fair price..we have taken t..." Read more

3 months ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great Company to do continual business with,lost count of how many cars i've bought from them now but the personal service from start to finish is second to none, Mark Courtesy Taxis"

3 months ago

Rebecca Fawthrop star-alt star-alt star-alt star-alt star-alt

"Great experience buying my new car with help from Tracy in branch and Joe at head office yesterday and today. Fantastic service and very helpful"

3 months ago

Rebecca Fawthrop star-alt star-alt star-alt star-alt star-alt

"Great experience buying my new car with help from Tracy in branch and Joe at head office yesterday and today. Fantastic service and very helpful"

3 months ago

Guest star-alt star-alt star-alt star-alt star-alt

"Professional and friendly staff a big thanks to Shannon and Aiden at Bishop Auckland! "

3 months ago

Guest star-alt star-alt star-alt star-alt star-alt

"Professional and friendly staff a big thanks to Shannon and Aiden at Bishop Auckland! "

3 months ago