Carsa icon

Carsa Reviews & Testimonials

4.5 (3,153)

AutoTrader Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,153 reviews
  4.5/5 average rating

Kelvin William star-alt star-alt star-alt star-alt star-alt

"I recently purchased a car from Carsa who provided an excellent service from start to finish. When I arrived home I found a small issue with the car. I made contact with Carsa who resolved the problem straight away for me with no fuss! Excellent service provided from Carsa and in particular Jordana from Customer care."

a year ago

Kathy star-alt star-alt star-alt star-alt star-alt

"Staff great Got there at 11 as planned car wasn't cleaned or ready for me to test drive But was sorted asap"

a year ago

Robert star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish from all team members. Mesa was great and helpful."

a year ago

Pessimistic Optimist star-alt star-alt star-alt star-alt star-alt

"Good customer service - Raith"

a year ago

Michael Madamombe star-alt star-alt star-alt star-alt star-alt

"We were well looked after by Ella who showed plenty compassion and respect. We were listened to, provided with information to make an informed decision. The rest of the staff including the ones on Zoom were sooo nice."

a year ago

Keith Dyer star-alt star-alt star-alt star-alt star-alt

"Sadiya greeted me and took me for a test drive very pleasant and helpful"

a year ago

Nigel Noyce star-alt star-alt star-alt star-alt star-alt

"Put us and our needs first"

a year ago

Derek Benfield star-alt star-alt star-alt star-alt star-alt

"Very helpful, went above and beyond."

a year ago

Nathan Owen star-alt star-alt star-alt star-alt star-alt

"Good team. Tom bolton was outstanding. Thank you"

a year ago

Fitzgerald Munemo star-alt star-alt star-alt star-alt star-alt

"The whole process of acquiring the car wasn't too long at all. I got an immaculate looking car in no time at all! Also knowing that the car was thoroughly inspected before being sold, gives me much needed peace of mind!"

a year ago

Hannah Williams star-alt star-alt star-alt star-alt star-alt

"Excellent, simple process Kieanna was polite and helpful. All of the staff at mountsorrel branch have been great and welcoming."

a year ago

Mr C star-alt star-alt star-alt star-alt star-alt

"Sidra... excellent customer service, made me feel at ease and was helpful with everything I asked. An asset to your company 👍👍👍"

a year ago

Alexandra Ioana star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful, very good customer service"

a year ago

Chris Stephens star-alt star-alt star-alt star-alt star-alt

"Fantastic company Top guys ready to help."

a year ago

Alan Drysdale star-alt star-alt star-alt star-alt star-alt

"Sidra was just fantastic very helpful.and zoom call from Jeff was great"

a year ago

Miss Ushma Patel star-alt star-alt star-alt star-alt star-alt

"Amazing service by all the team Highly recommend them The guy that makes the tea was very entertaining and nice 👍🏼"

a year ago

Diane star-alt star-alt star-alt star-alt star-alt

"I was very happy with my experience of Carsa, especially Ella who showed me around my new car."

a year ago

Hollie star-alt star-alt star-alt star-alt star-alt

"Whole experience at the Mountsorrel branch was amazing! I managed to walk away with my new car on the same day of viewing it. All the staff were so friendly, helpful and answered any questions/concerns. Special mention to Ella and Jeff who were both amazing in sorting the whole process out for me! Couldn’t recommend buying and part exchanging here enough!"

a year ago

Marko star-alt star-alt star-alt star-alt star-alt

"The concept of the Carsa 'business model' is good however, discussing your personal needs and requirements in 'public' is a big put off! You need to introduce private booths for clients to feel more at ease to discuss their requirements, value of their trade in car, budget, whether monthly on HP/PCP or lump sum. It's amazing that when the client decides to..." Read more

a year ago

Kevin Swamber star-alt star-alt star-alt star-alt star-alt

"Sidra was amazing in terms of customer service. I am a foreign national who recently migrated to the UK. She was very helpful and went out of her way and beyond to assist me. She definitely went the extra mile. She was very informative and helped me feel comfortable about using Carsa as my first company to purchase a car in the UK."

a year ago

Adrian Biggs star-alt star-alt star-alt star-alt star-alt

"Can't fault the service from the team at Carsa in Swanwick Southampton. Steve, Harvey and Mike were great to deal with, very patient and answered all my questions. Having had bad experiences with other car dealerships this was a breath of fresh air! The whole process was easy and drove away a new car on the day. Thanks, gents! Will definitely recommend."

a year ago

L. Williams star-alt star-alt star-alt star-alt star-alt

"Everyone we dealt with were incredibly helpful and willing to spend time with us to answer all questions. The process of buying the car was very easy and stress free. A big thanks to all involved"

a year ago

Nicola Hillier star-alt star-alt star-alt star-alt star-alt

"I bought a car from this company exactly a year ago. I decided to sell it recently and when the person buying the car inspected it they said it had been in a bump/crash at some stage and the front plate had been taken off and resprayed then refitted. He said this had been done to a poor standard and he showed me the proof which I took photos of. He said he w..." Read more

a year ago

Narinder Gill star-alt star-alt star-alt star-alt star-alt

"The staff were very helpful and aswered all our queries, especially Andrea who welcomed us on arrival."

a year ago

Megan Smith star-alt star-alt star-alt star-alt star-alt

"I had a really positive experience with Carsa. From seeing the vehicle, booking an appointment was quick and easy and the staff were so helpful. I dealt with Harvey, Tom and Steve and they were all fabulous making sure everything went smoothly and they were extremely helpful. Would definitely recommend this company. It was simple, quick and friendly"

a year ago