About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,147 reviews
4.5/5 average rating
Christine Holmes
J Steel
"This is the second occasion I have had dealings with Carsa. The first time I had a test drive and was in the process of buying the car to then be told the vehicle was already reserved. This time I was interested in another vehicle which was at another location. The salesman reserved the wrong car and once that issue was resolved I got a message mere hours la..." Read more
2 months ago
PETER BUZAS
"Great, friendly customer service "
2 months ago
Vics
"Absolutely Awful. Let me drive away with a dodgy tyre, claiming it was normal, and meaning I had a big blow out on the motorway. There's a reason why these cars are below market value... I'd do your research and find another garage. The customer service is also appalling. I've had to pay out hundreds more to counteract the lack of checks and bad advice given..." Read more
2 months ago
Rich T
"Not to be trusted. Can't believe Car Dealers like this still exist. Tried to reserve a car but they would not do it because it was the last say of the month and some of the Salesmen had not reached their targets. Apparently a Reserved car is not a Sold car. Complained and was told some one would look into it and call back. Guess what ? no call. Avoid "
2 months ago
KARWAN CHALABI
""Guys, when you go to that car showroom, forget about what they advertise on Gumtree, or Auto Trader, or any platform. Make sure you need to doublecheck every single thing because the might gives you wrong mileage, price, engine size, almost everything might not match. Be careful, they are not honest. I did ask them, why you don’t put the accurate informati..." Read more
2 months ago
Richard Waite
"Great customer service is often alluded to but rarely delivered. There is, though, exceptions to every rule and Sabeer based at Mountsorrel, demonstrated outstanding levels of attention to detail delivered in a customer friendly manor. I have no qualms in recommending the entire car buying process delivered at Carsa Mountsorrel. "
2 months ago
Paul Brown
"The no frills works out as the best prices Just don’t expect potted plants and nice coffee "
2 months ago
R Hammond
"The service was excellent, couldn't do enough for me. Kept me informed on how things were going. Everybody was very friendly. Would also like to thank Eric and Jacob for looking after me "
2 months ago
DanH
"Becky was excellent, not pushy or anything and really helpful"
2 months ago
Zakia Ahmed
"Sidra Carsa Bradford Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends."
2 months ago
Mrs Malczewska
"I am extremely disappointed with my experience. The customer service was notably arrogant, and the sales team seemed disinterested, even though I visited with the intention of purchasing a new car."
2 months ago
Mr john wright
"The staff were very helpful and informative. Very good service. "
2 months ago
Janet
"Great service from start to finish. Just one wee hiccup getting the car to Durham for the arranged day for the test drive. Staff at the Durham site very friendly, helpful and not pushy. Remote staff on zoom calls great 👍 "
2 months ago
Matt Gould
"The young lad (didn't catch his name sorry) who conducted the test drive was really friendly and amenable. Sab’s who then did the deal was knowledgeable and helpful too. Good value car, well presented and as described. "
2 months ago
Guy Lisi
"Phenomenal team! Traveled from Scotland to Durham for a beautiful Mercedes. Was well looked after and it was a pain free experience. Dealt with Harriett initially who was a diamond and then in store I dealt with two other people mainly Malcom who was on a video link. Very well organised and professional. Can’t thank you enough. "
2 months ago
John McErlean
"Excellent service from Carsa Bolton. Friendly and helpful throughout the process, especially Sise (sorry about the spelling) who went out of her way on a couple of occasions (once when she should have been on holiday) to help us."
2 months ago
Anonymous
"Excellent service"
2 months ago
Mr Santhosh Chithrapilli John
"Car was delivered with out floor mats and user manuals. When I contacted the team the response was very bad. Also while I was driving back to home in the motor ways the car steering was shivering not sure how safe is the drive that car. Not sure whether this car has been gone through 204 safety check. "
3 months ago
L Clarkson
"Service received was less than appalling, So on Thursday 22nd February I arranged on line to have a car brought to the Bishop Auckland branch to view, this was confirmed to be carried out Friday 23rd at 11:30. Later that day I realised I couldn't make the viewing so I went straight down to Bishop to rearrange the viewing for Saturday 24th, when I spoke wit..." Read more
3 months ago
Adam Fowler
"Came to look at some cars and was greeted by Aiden and Shannon they are extremely knowledgeable and were happy to help with any questions. I will 100% be returning to purchase my vehicle from them"
3 months ago
customer
"After sales service appalling. Was supposed to be contacted within 1 hour after delivery with transfer of ownership details so we could tax car, did not happen. Spent 5 hours on the phone, constantly cut off due to high volume of calls (strangely message always said you are No1 in queue). When did get through, was promised call when agent finished on phone,..." Read more
3 months ago
Rhonadell Bailey
"Salesperson was very efficient in his role."
3 months ago
Dianne Sargeant
"Accompanied my son to purchase a car. A viewing had been arranged, the car was waiting when we arrived, had a full valet and he was able to test drive easily. Aiden, Katie and Shannon were very helpful and assisted him with his purchase. Thank you he is very happy with his new car."
3 months ago
Georgina Holt
"Great experience from start to finish, great deals and lovely cars. Shannon, Aidan, Tom and Kerry were great help and super friendly, worth the travel down. :) "
3 months ago
"Lovely car straight forward transaction arrived on time very happy would certainly recommend thank you very much "
2 months ago