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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Hegi Peter star-alt star-alt star-alt star-alt star-alt

"Tall SAM…. Friendly ,very informative and explained all processes in details. Thank you "

3 months ago

Maryam miah star-alt star-alt star-alt star-alt star-alt

"I had an appointment BOOKED to view a car in Carsa Bradford & paid £99 to reserve. I was shocked by the customer service skills. The staff made me wait 40minutes because “they couldn’t find the keys”. My viewing was BOOKED ideally they should’ve had the keys and everything ready for 11am. Then I asked for a refund and walked out. So unprofessional, if only I..." Read more

3 months ago

Sophie Kilgar star-alt star-alt star-alt star-alt star-alt

" Bought a car today at Bradford store. Sidra was amazing throughout and so helpful! "

3 months ago

Tom star-alt star-alt star-alt star-alt star-alt

"Emily and Rupa made the process quick and efficient, with all details easy to understand and all questions answered effectively. Would recommend. "

3 months ago

OJ star-alt star-alt star-alt star-alt star-alt

"Really nice guys to deal with! Very polite and helpful. Clear answers to all the questions, no any kind of shady fees, everything is very straightforward. And if im completely honest, cars’ prices are quite competitive! Thank you."

3 months ago

Alan star-alt star-alt star-alt star-alt star-alt

"All I can say is this is the worse experience I’ve ever had when buying a car I can’t say anything good about it Nobody answers the phones Nobody rings you back when they say they will Once you have bought the car your on your own We bought our an Audi 1 month ago Paid 1 month ago Delivered 2 days late And on the first drive Deemed unsafe by Audi !..." Read more

3 months ago

Barney Hawkins star-alt star-alt star-alt star-alt star-alt

"Staff were professional, friendly and helpful. No pressure. Car was well presented and everything ran to time. Purchasing process was hassle free."

3 months ago

Amy star-alt star-alt star-alt star-alt star-alt

"Thanks Shabs for your extremely friendly and helpful, non-pressured approach when it came to us buying our family car from Carsa! We would 100% recommend you to others, and will be back in the future! "

3 months ago

Hugh Parsons star-alt star-alt star-alt star-alt star-alt

"Rafa so helpful and explained every step. Top man! Now I just need to return the car so that they can fix the non-functioning air conditioning which I discovered on my 30 mile journey home. Waiting to hear from you!"

3 months ago

Carina Narine star-alt star-alt star-alt star-alt star-alt

"Brilliant service very happy with Jay mannerisms and personality. Thank you team !! "

3 months ago

Wendy star-alt star-alt star-alt star-alt star-alt

"Libbie was very cheerful and made the process pain free and enjoyable "

3 months ago

OG star-alt star-alt star-alt star-alt star-alt

"We were booked for a time to collect the car having submitted all paperwork ahead of time. It took an hour to start processing our paperwork, plus, and 2.5 hours to complete it - not because there was much paperwork but because the garage was so understaffed they were trying to do everything. It shouldn’t take 4 hours to pick up a car I already had approved..." Read more

3 months ago

Dawn Walker star-alt star-alt star-alt star-alt star-alt

"Firstly, I was new to buying a car this way and found Kyle friendly, approachable and helpful in every way....afew things mentioned which he sorted and had the answer....he said he was new in the job role and with his sunny personality he will no doubt be a credit to the team.. Not forgetting Jimmy who helped me through the zoom call, what patience..thanks f..." Read more

3 months ago

Steve star-alt star-alt star-alt star-alt star-alt

"Great fast service all round from fast replies to picking car up was great only negative thing I will say is the state of the valet on the car wasn’t very good it was covered in polish that hadn’t been rubbed of and made it look a little scruffy other than that really good service "

3 months ago

Carol Downing star-alt star-alt star-alt star-alt star-alt

"I cannot fault the staff at Carsa, they were friendly and very helpful. This was the first time i have bought a car without the help of my husband who has dementia and i did not feel under pressure to buy the car at any point. I love the car i chose and would not hesitate to recommend Carsa to my friends and family. Special thank to ‘tall’ Sam, even when I a..." Read more

3 months ago

Mr Alexandru Pletea star-alt star-alt star-alt star-alt star-alt

"Josh and Callum the manager really helpful and really nice guys . I got my car quick and happy about it "

3 months ago

Megan star-alt star-alt star-alt star-alt star-alt

"Met by Mitchell from Cannock branch, very friendly and professional, highly recommend. "

3 months ago

Mark Jones star-alt star-alt star-alt star-alt star-alt

" Mitchel from cannock branch Top man very helpful "

3 months ago

Harrie star-alt star-alt star-alt star-alt star-alt

"Really good experience of Carsa. Everybody friendly and helpful, especially Sam (thanks Sam!) "

3 months ago

Maria star-alt star-alt star-alt star-alt star-alt

"Travelled a couple of hours to fetch this car. My first ever EV and a Tesla! Absolutely love the car, the tech and the power along with fuel savings galore. Sale was fairly smooth and of course the garage tries to push their usual extra warranty, this one being quite expensive. I normally don't bother as when it comes to claiming, the warranty never covers..." Read more

3 months ago

c.downing star-alt star-alt star-alt star-alt star-alt

"Good customer service very helpful. Good service from Sidra and team at Bradford "

3 months ago

Karen Wright star-alt star-alt star-alt star-alt star-alt

"I had a couple of issues with the car we purchased from Carsa where the car had to be taken back to the garage - we need a replacement car urgently as we were going to a wedding and on holiday. Jermaine Graham at the Halesowen branch was fantastic, he kept me in the loop all the way through the process and pushed things along urgently as he knew we need ano..." Read more

3 months ago

James Wilson star-alt star-alt star-alt star-alt star-alt

"I came to buy a car but wasnt sure i would get it for my maximum and the salesperson worked really hard and brought it in for just under the budget and then i drove it away all in 90 mins i was very impressed! I will buy a vehicle from there again in the future."

3 months ago

Joe Riley star-alt star-alt star-alt star-alt star-alt

"Zohib was a great help and very effective at his job "

3 months ago

David Hills-Taylor star-alt star-alt star-alt star-alt star-alt

"Very well looked after by Becky from Bolton. Very friendly, professional service. Will definitely recommend!"

3 months ago