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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Derek star-alt star-alt star-alt star-alt star-alt

"Friendly and accommodating. Straight forward and efficient. "

10 months ago

Mr martin tumelty star-alt star-alt star-alt star-alt star-alt

"Staff at Halesowen we great but the phones were not answered in Southhampton call centre. Rang for a long time then told could not be answered leave a message. Then told the mailbox was full. Not great"

10 months ago

Daniel Whalley star-alt star-alt star-alt star-alt star-alt

"The whole transaction from enquiry to sale was first class. It was the easiest car purchase ever for me."

10 months ago

Julie Hill star-alt star-alt star-alt star-alt star-alt

"Dealt with Victoria at Durham branch, super friendly and helpful, delivered exceptional customer service. Nothing was too much trouble. Victoria is a fantastic ambassador for Carsa. Wide range of vehicles to chose from, super prices, highly recommended. Love my new wheels!! "

10 months ago

Clive K star-alt star-alt star-alt star-alt star-alt

"Krys and Dan were extremely helpful in the purchase of my vehicle, Dan in particular as we had one or two challenges but Dan was really helpful in resolving. Just one point to note. It would have been more helpful to know in advance that credit cards are not accepted by Carsa."

10 months ago

Jeff stephenson star-alt star-alt star-alt star-alt star-alt

"Krys at Gloucester was really helpful and informative with all the information and the extras if I require them , well done and thank you for all your help. šŸ¤™šŸ¾"

10 months ago

Jeff stephenson star-alt star-alt star-alt star-alt star-alt

"Krys at Gloucester was really helpful and informative with all the information and the extras if I require them , well done and thank you for all your help. šŸ¤™šŸ¾"

10 months ago

Jeremy Ballard star-alt star-alt star-alt star-alt star-alt

"Clear communications, no hard sell and very helpful. They even found the original service history book and dropped it off with we a couple of weeks later."

10 months ago

Jeremy Ballard star-alt star-alt star-alt star-alt star-alt

"Clear communications, no hard sell and very helpful. They even found the original service history book and dropped it off with we a couple of weeks later."

10 months ago

Rebecca Graham star-alt star-alt star-alt star-alt star-alt

"It was just a simple painless process all the way. All staff and management included were helpful in every way and transparent on everything all the way through. Collected the car from another branch so we could test drive that day and 2hrs later when it arrived we drove it away not long after. I would highly recommend the Cannock Branch or Carsa"

10 months ago

Rebecca Graham star-alt star-alt star-alt star-alt star-alt

"It was just a simple painless process all the way. All staff and management included were helpful in every way and transparent on everything all the way through. Collected the car from another branch so we could test drive that day and 2hrs later when it arrived we drove it away not long after. I would highly recommend the Cannock Branch or Carsa"

10 months ago

Mr Derek Woollestone star-alt star-alt star-alt star-alt star-alt

"Further to the review given by my husband, Derek Woollestone, on 15.1.25, we would strongly advise anyone against buying a car from Carsa!! They might well have had my husband's blood on their hands, as our BMW225XE Hybrid failed to transfer from electricity to petrol on the very dangerous A 47!! Carsa obviously do not check their cars prior to sale, and my..." Read more

10 months ago

Mr Derek Woollestone star-alt star-alt star-alt star-alt star-alt

"Further to the review given by my husband, Derek Woollestone, on 15.1.25, we would strongly advise anyone against buying a car from Carsa!! They might well have had my husband's blood on their hands, as our BMW225XE Hybrid failed to transfer from electricity to petrol on the very dangerous A 47!! Carsa obviously do not check their cars prior to sale, and my..." Read more

10 months ago

David Sedar star-alt star-alt star-alt star-alt star-alt

"Great selection of cars at good prices. Trade in no hassle. "

10 months ago

David Sedar star-alt star-alt star-alt star-alt star-alt

"Great selection of cars at good prices. Trade in no hassle. "

10 months ago

Grimes star-alt star-alt star-alt star-alt star-alt

"Terrible Experience – Avoid Carsa at All Costs I would strongly advise against purchasing a vehicle from Carsa. My experience with them has been nothing short of disastrous, and I feel completely misled and taken advantage of throughout the entire process. I bought a car from them in June 2024, and from day one, the car had persistent electrical faults that..." Read more

10 months ago

Grimes star-alt star-alt star-alt star-alt star-alt

"Terrible Experience – Avoid Carsa at All Costs I would strongly advise against purchasing a vehicle from Carsa. My experience with them has been nothing short of disastrous, and I feel completely misled and taken advantage of throughout the entire process. I bought a car from them in June 2024, and from day one, the car had persistent electrical faults that..." Read more

10 months ago

Stuart star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from start to finish. William who dealt with me in glouster branch was outstanding and the rest of the team where on hand to ensure a seemless trasaction. The part ex value intially given by mike over the phone was honured, no underhand foul play applied like some companies do. The vehicle was moved from durham to glouster after..." Read more

10 months ago

Stuart star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from start to finish. William who dealt with me in glouster branch was outstanding and the rest of the team where on hand to ensure a seemless trasaction. The part ex value intially given by mike over the phone was honured, no underhand foul play applied like some companies do. The vehicle was moved from durham to glouster after..." Read more

10 months ago

Stephen Roe star-alt star-alt star-alt star-alt star-alt

"A lot of negotiating but got there in the end. Thanks Rich."

10 months ago

Stephen Roe star-alt star-alt star-alt star-alt star-alt

"A lot of negotiating but got there in the end. Thanks Rich."

10 months ago

Jade Allen star-alt star-alt star-alt star-alt star-alt

"Fantastic service! Adam at Halesowen was great helping me through the process and buying a car! Would definitely recommend. Thank you"

10 months ago

Jade Allen star-alt star-alt star-alt star-alt star-alt

"Fantastic service! Adam at Halesowen was great helping me through the process and buying a car! Would definitely recommend. Thank you"

10 months ago

Sash Govdyak star-alt star-alt star-alt star-alt star-alt

"Very friendly, professional. Many thanks"

10 months ago

Sash Govdyak star-alt star-alt star-alt star-alt star-alt

"Very friendly, professional. Many thanks"

10 months ago