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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

LD star-alt star-alt star-alt star-alt star-alt

"Appalling…chrome letter K missing off boot. Only one key which was taped up to hold it together…and number 3 had a nail in the tyre, which they said they had repaired…..when I left for work the day after it was flat!! Tried ringing the bishop Auckland branch and sent emails…nobody had got back to me!! Avoid like the plague! Useless …and I won’t stop until I..." Read more

8 months ago

Chris Barnes star-alt star-alt star-alt star-alt star-alt

"Although the car I received was almost perfect for a used car, the journey leading up to and after the sale was not quite as perfect. original value offered for my trade-in was nearly £1000 under other offers I had been made elsewhere and was only brought up to standard when I threatened to walk away. Then put on sale for nearly £3k more than offered me so..." Read more

8 months ago

Will G star-alt star-alt star-alt star-alt star-alt

"Service was great, nothing bad to say about the employees, however; the vehicle I bought is on runflats and has a slow puncture which would’ve been easily identified prior to going on the market. I was not made aware and am now having to change one of the tyres just two weeks after purchasing my car. I realize it was originally a Cazoo vehicle but still, I w..." Read more

8 months ago

Dewan shibbir Ahmed star-alt star-alt star-alt star-alt star-alt

"Very amazing service by Shabs. I really recommend this branch high likely"

8 months ago

James Scott star-alt star-alt star-alt star-alt star-alt

"incredible company , Efficient and a great customer service from Jim in the leasing department ."

8 months ago

Jaymostudios star-alt star-alt star-alt star-alt star-alt

"Very friendly and pleasant service. Everything explained in detail. Would recommend "

8 months ago

Tony Walton star-alt star-alt star-alt star-alt star-alt

"Purchased a good priced used car from Cannock Branch which they had brought down from Bradford. I was helped by Mitchell who was very courteous and helpful. The car was presented is excellent condition and driven away in a single visit. Well done guys, you made the process very easy."

8 months ago

Lee Bassinder star-alt star-alt star-alt star-alt star-alt

"Becky and Gary are outstanding people. Very helpful in assisting me to buy a new car....Great team... thx"

8 months ago

Myles Stubbs star-alt star-alt star-alt star-alt star-alt

"It was my first time buying a car and wasn’t sure what I was doing but everyone at Carsa Southampton was fantastic. Thanks to Jordan, Tom Roberts and Callum for helping me through everything, would highly recommend ☺️☺️"

8 months ago

Joshua star-alt star-alt star-alt star-alt star-alt

"Very friendly staff with high quality service from Lauren at Carsa Cannock. "

8 months ago

Ava Bayles star-alt star-alt star-alt star-alt star-alt

"Popped into Carsa Durham today and i was greeted by Aiden. The experience was exceptional and i would definitely recommend to a friend. Shannon and Kyle were also very helpful in the process of searching for a new car."

8 months ago

Robert star-alt star-alt star-alt star-alt star-alt

"Very well looked after by Kyle thanks "

8 months ago

tim oee star-alt star-alt star-alt star-alt star-alt

"Awful customer service, Always say they’ll be in-touch but this never happens, And careful on their website they manipulate their wording to fool the consumer. CarShop or Availablecar are more professional companies. "

8 months ago

Sam star-alt star-alt star-alt star-alt star-alt

"Cannock branch and especially steve, Lauren and Scott , all absolutely amazing from start to finish got me a higher valuation on my car and gave faultless service. I’d recommend and will be back again! :)"

8 months ago

jason gourdie star-alt star-alt star-alt star-alt star-alt

"Kyle was very pleasant and helped with any questions I had. Leaving very happy customer"

8 months ago

Morton Mcgrory star-alt star-alt star-alt star-alt star-alt

"Bought a car from this company as they seemed better than the usual crowd. There were some functions not working on my test drive, they said it needed to be driven to allow the battery to be charged up. I believed them. I drove around 500 miles in the first few weeks - no change, various functions still not working. After downloading their warranty app there..." Read more

8 months ago

Steve Buck star-alt star-alt star-alt star-alt star-alt

"Kaitlyn was very helpful answering questions and arranging a test drive. Planning to return to discuss a trade-in on our old car if we decide to go ahead with the purchase, and would be very comfortable using Carsa based on today's customer experience with Kaitlyn."

8 months ago

Curtis Malinowski star-alt star-alt star-alt star-alt star-alt

"Kaitlyn at bradford was really helpful and I’m a happy owner of a new VW ID3"

8 months ago

Katy Nicholson star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was very helpful today when getting our new car, thank you! "

8 months ago

Trevor Burgess star-alt star-alt star-alt star-alt star-alt

"Becky from the Bradford branch was more than helpful thank you!!"

8 months ago

John Bagsac star-alt star-alt star-alt star-alt star-alt

"I visited the Southampton branch and Tom Robins talked us through the process of buying a car with extreme patience and kindness. I felt very confident and assured about the different options and aspects to financing the car and I always felt that I was in good hands. Even though I got called earlier about the car having to receive some servicing, my appoint..." Read more

8 months ago

Hasan Karim star-alt star-alt star-alt star-alt star-alt

"Mitchel was the best salesman Ive dealt with. Very friendly very helpful"

8 months ago

Asa H star-alt star-alt star-alt star-alt star-alt

"Good experience with the team at Carsa Cannock. Kept in contact throughout and helped solve a few paperwork complexities on the day of collection with minimal fuss. Would definitely recommend and use again in the future."

8 months ago

Philip star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford centre absolutely fantastic service and looked after me, took her time to show me alternative vehicles. And offered lots of advice and experience. Definitely be going back to Becky. "

8 months ago

chloe cushnan star-alt star-alt star-alt star-alt star-alt

"Seen a car I like. Put my own vehicle for part exchange. They offered me a figure for the exchange. I reserved the car had no confirmation of this. Once the valuation team phoned me after I sent the pictures of my car the man valued it at 8,000 pound under what they offered to start🤣 and blamed myself telling me I put the wrong amount of miles in. “I’m not..." Read more

8 months ago