About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
5,562 reviews
4.5/5 average rating
Kevin
Alex Ingamells
"I had an initial issue with my finance which was not the garages fault, however Joe was very helpful! I got my car and drove away within 2 hours. Fantastic garage! "
2 years ago
Nigel Ashley
"Very good service. Chelsea was very helpful and I’m very pleased with the car."
2 years ago
Peter Woolhouse
"Identified that Carsa had the model I was looking for, but it was in Durham. No problem, it was quickly moved to Southampton, where I my wife and I were able to view it. It was well prepared. Tom made the buying experience efficient and trouble free, and enabled us to have our new car quickly., for which we are grateful."
2 years ago
Martin P
"Mike and Jermaine were absolute legends. Whatever obstacles presented themselves, were quickly overcome calmly and professionally. Big thanks to those guys, they represented Carsa well… super impressive!"
2 years ago
Michael K
"Carsa made the whole process very easy from start to finish, communication was excellent and a big thank you to Harriet."
2 years ago
Suzanne Nelson
"DO NOT PAY £99 TO RESERVE you will not get your money back!! It is a scam. They take your money, tell you it will be returned in 10 working days. Liars! They will ignore you or fob you off. AVOID AT ALL COST. Don’t deserve one star."
2 years ago
Marie Wilcox
"Shabsmade the process so easy excellent service faultless.Jacob was very helpful too"
2 years ago
Patryk Lewandowski
"I have never been treated like here. Unfortunately, in a negative way. The first question I got in this salon was about my nationality. I feel as if the price and whether I will be served depends on my background. I went through the test drive with another man (a complete professional, it's a pity he didn't take care of my entire process). During my test dri..." Read more
2 years ago
Colin
"Just bought a new car from Carsa Durham and the service I received was second to none!! Shannon was absolutely outstanding and so was Kyle. 100% will be back for my next car! Once again thank you to Shannon and Kyle. "
2 years ago
Soymon Palatty Soy
"It was very friendly atmosphere with Carsa Mountsorrel, I am so happy they were treating us especially Sabeer Hamid Thank whole team ."
2 years ago
Eric Bellis
"Really friendly staff with a professional attitude making buying a car easy and non stressful. Overall an enjoyable experience."
2 years ago
Ayomikun
"Excellent customer service, smooth and seamless transaction. Great car."
2 years ago
Mr Khurram Manzoor Shahid
"They were helpfull ,gave me test drive offered me extended warranty,no mats in car 😕😕also there was spider web included spider between windscreen and roof inside the car tht I noticed when driving back .but car was in good condition with help full people "
2 years ago
Ian Mark
"I submitted a review of my experience dealing with the Carsa Durham branch which generated a response from Carsa requesting more details otherwise my review would be taken off taken off the Trustpilot website because they had no record of my dealings with them. I responded in due course but I see they just cocked it a deaf one and ignored me. All they had to..." Read more
2 years ago
Joann
"Would have scored 5* but bishop Auckland branch was difficult to get hold of! Phone just ringing which is a little frustrating "
2 years ago
Marc L
"Complex range of high admin fees, which if you're viewing a vehicle from the Autotrader platform are not advertised. So be aware, the advertised price is not what you pay, there are fees on top the profit margin already built into the advertised price of vehicle. Avoid Carsa if you can."
2 years ago
Andrew W
"Terrible company. Advertised a car at one price, contacted them to arrange a viewing and consider my part exchange. The next day I found they had increased the asking price for the vehicle. It is hard to trust a company that uses a flexible pricing policy."
2 years ago
Mr Walker
"First time buying from this style of dealership. It is a bit odd at first as you reserve the car online, but then can test drive at your local dealer. From there you speak to a Sales agent in Southampton via Zoom. However, I very quickly got used to the setup. Shannon, Katie, Rob, Aidan in the dealer were fantastic in accommodating my part exchange appraisa..." Read more
2 years ago
Steven Russell
"The Durham team were brilliant. Katie worked wonders to have the car ready in under two days . Nothing was a problem . The whole experience was excellent . Thank you Tom ( Finance ) for an easy journey through the paperwork . Katie and Tom cheers great job . "
2 years ago
Steven Russell
"Staff were fantastic, Katy and Tom . Nothing was a problem, very helpful and made the process a pleasant one . Test drive as many cars as you would like to and nothing was any trouble to them . Nicely laid out facilities as well clean and smart . Zoom call not to alarming for the older generation so works well . "
2 years ago
Paul Hallett
"I gave up with this company. For two days I tried and tried to get the vehicles previous service history. But I kept getting false promises and excuses. All they're interested in is taking a deposite or arranging a viewing, and when you are at considerable distance the need for further BASIC information is a necessary requirement. The customer service was so..." Read more
2 years ago
vermiformhotmail.com
"Mike was amazing, no pressure. Nice car, better than advertised. Mike made the process very easy, quick and painless. "
2 years ago
Ahmad
"Got my vehicle from Carsa again excellent customer service from Tracey in Bradford she so friendly an helpful also received good customer service from Harriet but feel was let down by the manager Jamie but the rest of the team is excellent "
2 years ago
Irem
"Hi I had a very fabulous experience with Carsa,very excellent service, helpful. All paper work done nicely no stress explained each and everything. Recommending Carsa as enjoying my new Range Rover "
2 years ago
"Excellent service all round. Caroline on text after my first enquiry late at night was brilliantly helpful and all through the process. Paul and Amelia in sales very very helpful. Becky at the depot in Bradford first class. After sales were especially quick to reply, were very caring and helpful especially Jordana and Alicia. Will use these lovely people aga..." Read more
2 years ago