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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Becky star-alt star-alt star-alt star-alt star-alt

"Dan Dean and Jaker, made everything really easy. Made sure everything was above and beyond happy with the vehicle before purchase. Excellent customer service, would reccomend to others "

4 months ago

Patricia David star-alt star-alt star-alt star-alt star-alt

"Michael , the sales rep was amazing. He listened to what we wanted. He spent a lot of time making sure we chose the right vehicle for us. He was very thorough explaining everything to do with car and the extras on offer. Lovely man. I would highly recommend him"

4 months ago

Richard Copson star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful through the process of our new purchase."

4 months ago

Richard Clouter star-alt star-alt star-alt star-alt star-alt

"Dealt with Jimmy Ho, was fantastic throughout the whole experience, sorted me a fantastic deal on my finance even after I’d previously struggled, car was exactly as described, couldn’t ask for any more!"

4 months ago

Harry star-alt star-alt star-alt star-alt star-alt

"Jordan was so much help throughout the whole process, really welcoming and knowledgeable. All in all couldn’t be happier with the service I received - Jordan is a top man. "

4 months ago

nosadeba ilubaera star-alt star-alt star-alt star-alt star-alt

"Hamza goes over and beyond to help and support. Please don’t change cos I can only describe you as a legend. Nosa"

4 months ago

Beverley Stagg star-alt star-alt star-alt star-alt star-alt

"All of the staff members were helpful, polite and knowledgeable. Anyone we had contact with, regardless of whether they had been dealing with us directly or not, were friendly and welcoming. They were happy to answer all of our questions and we were not rushed or pressured by anyone. "

4 months ago

christopher kay star-alt star-alt star-alt star-alt star-alt

"Had a really great experience with casa the team libby and shak where brilliant and very helpfull"

4 months ago

Zbigniew Cimochowski star-alt star-alt star-alt star-alt star-alt

"Libby. Very helpful and professional "

4 months ago

Kamlesh Rameshvar star-alt star-alt star-alt star-alt star-alt

"The person name Eric provide good service and look after all the process on time. High recommend Branch Mountsorrel "

4 months ago

keith jones star-alt star-alt star-alt star-alt star-alt

"The whole experience was a pleasure, especially Dan "

4 months ago

Dave Evans star-alt star-alt star-alt star-alt star-alt

"Mike from the Bolton depot was great and friendly! Many thanks Dave with the Yaris"

4 months ago

David O'brien star-alt star-alt star-alt star-alt star-alt

"Humza was excellent from start to finish. Extremely helpful and made the whole experience easy to navigate. Really professional. "

4 months ago

Alastair Toon star-alt star-alt star-alt star-alt star-alt

"Good quality cars, no over bearing sales assistants, smooth transaction, making purchasing a car a pleasure. "

4 months ago

Mrs Houghton star-alt star-alt star-alt star-alt star-alt

"Absolutely awful car buying experience. Stay well away. Can’t complete a simple request and you cannot speak to a human being. Their errors have resulted in me unknowingly driving a car with no road fund licence, after I had paid for it. Which means that my insurance was invalid. Also, car faulty after 13 days. Absolutely no power to it. Again, not able to s..." Read more

4 months ago

adrian star-alt star-alt star-alt star-alt star-alt

"My advice is to steer well clear . There customer service is shocking, they cancel appointments. Car is not ready . Agreed price is changed . Local independents offer better service and care . "

4 months ago

David Jones star-alt star-alt star-alt star-alt star-alt

"Carsa is a great company - great leader like Jumain - great seller like Ali A good company with good cars - I was looking for a good price they gave me good car with a lower price good warranty contract a good finance agreement - please try them and no one else - you will never go any where else 💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐💐 🇮🇷👌🇯🇲 💐💐💐💐💐💐💐💐..." Read more

4 months ago

Fiona Cutting star-alt star-alt star-alt star-alt star-alt

"Picked up our new car from Shabs at Carsa Mountsorrel today. Was a lovely nice touch to be collected from the railway station in our new car. Shabs was polite, professional and knowledgeable throughout the process. I would highly recommend. And my husband who is a sales manager in the trade would offer Shabs a job tomorrow should he move to Norwich! Jon say..." Read more

4 months ago

Isabella star-alt star-alt star-alt star-alt star-alt

"Can never fault Carsa! This is my second car purchased from Carsa and everything has been so smooth from start to finish! Jamie Smith helped me reserve the car I wanted and was so polite and answered all questions I had! The car was transported down from Newcastle and Jamie kept me updated throughout the whole process which made me feel so at ease! I was boo..." Read more

4 months ago

Esther Hayward star-alt star-alt star-alt star-alt star-alt

"Visited Halesowen branch to look for a replacement as my car has been written off so I had booked a test drive of a Vauxhall Crossland. I returned a week later to look at them again, and Steven Singh was very helpful, suggesting looking at a Skoda Kamiq, being as I wasn't sure about the Crossland. He allowed me to test drive the Kamiq straight away, as they..." Read more

4 months ago

Dominik Nosal star-alt star-alt star-alt star-alt star-alt

"Great and straight forward! Happy new car owner. Mitch and jay were great."

4 months ago

Pole Dancing Club star-alt star-alt star-alt star-alt star-alt

"Josh was absolutely amazing! Very helpful 🩷 "

4 months ago

pauline cowey star-alt star-alt star-alt star-alt star-alt

"Libby has been so helpful and a pleasure to meet. An asset to the company. Xx "

4 months ago

Stella star-alt star-alt star-alt star-alt star-alt

"Very pleased with my new car and Lauren at Cannock made the purchase so easy. Lauren was extremely helpful and very knowledgeable. "

4 months ago

Adam star-alt star-alt star-alt star-alt star-alt

"Brilliant service from Shabs from start to finish, thank you "

4 months ago