About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,153 reviews
4.5/5 average rating
Laura
Andy MacDonald
"Bought an Audi Q3 sport back from CARSA at the end of August 23, I took out extra warranty through CARSA for reassurance. And now the car is sitting on my driveway warning lights on the dash and a message saying no reverse gear, transmission problem. Just over two months since I purchased it from CARSA. Trying to speak with anyone at their customer care is n..." Read more
6 months ago
James
"Seemless experience, friendly staff, car as described."
6 months ago
Jay Acharya
"I recently purchased a car from Carsa, and while there were some positive aspects, there were also notable drawbacks. Vijay, the salesman, was incredibly helpful, and the car itself exceeded expectations. However, the scheduled appointment started an hour late, leading to a frustrating wait. The remote paperwork process with the financial company was excruci..." Read more
6 months ago
Michael Johnson
"Thanks to Joe, great experience could do enough ror me, great buying experience with great staff."
6 months ago
Nick Vasey
"Great customer service by Debbie at the Durham branch. Went in not having a clue what I wanted to purchase and she was incredibly friendly and helpful throughout the experience with no pressure to purchase anything."
6 months ago
Stephen Ward
"From start to finish at carsa durham dealt with Katie who was really helpful. Not pushy or trying to upsell anything. Really friendly and great choice of cars. Had the car ready in less then 16 hours. Great service"
6 months ago
Pedro Gonzalez Rivero
"excellent customer service, constant concern for our well-being while we waited to process the documents, highly recommended"
6 months ago
Mick Gray
"Fantastic service from first enquiry to vehicle delivery. Revert member of the team was knowledgeable and professional"
6 months ago
Olie Scarfe
"Lovely to deal with pre sale. Helpful and responsive. Unfortunately, they then reinforced the age old issue consumers have with car dealers; getting shafted in the post sales. Service and comms were great, superb responsiveness all the way through. Guy I dealt with (Hein, I believe) very helpful. Unfortunately the car was delivered with an obvious staining..." Read more
6 months ago
J Rupert
"Everyone is friendly and make the experience comfortable At times it did feel a little rushed after ud decided on the car but someone was available to answer my questions mostly Shabs did his best to ensure I understood the extras"
6 months ago
Andrew
"All very polite and good customer service, the female who accompanied our test drive was very pleasant and helpful indeed. There are a couple of issues below for your information . 1.Very surprised that when talking about the car & trade in of the old car we could here the conversation in the next room about the finance etc of the next customer (data prote..." Read more
6 months ago
Blerim Bullatovci
"Very helpful gentleman and polite.It was pleasure meeting and made easy to purchase the car. Strongly recommend. Thank you"
6 months ago
Mukesh Jagjivan
"Car buying was very smooth all went well, apart for the car did not come with a spare wheel and jack after spending £31500, emailed customer care, but no positive response."
6 months ago
Mohamed ALMAZ
"My car-buying ordeal was dreadful. Despite reserving a car and traveling from Blackburn to Bradford, the vehicle emitted a helicopter-like noise. They hadn't inspected it thoroughly beforehand, leaving me waiting for three hours only to be told to consider another car. To top it off, they dropped me off far from the railway station and suggested I walk the r..." Read more
6 months ago
Ks
"Improved buying process would help. Negotiation of price with a ‘manager’ in another room that the sales person has to go back and forth to is unsatisfactory. Make the prices feel staged. The polite process would be for the manager to come out and speak directly to the customer"
6 months ago
Mark Steeeter
"Great friendly personal service that starts from the first phone call through to an honest purchase,great cars everytime exactly as advertised. Great delivery service also by Julian,punctual and takes great care in all he does."
6 months ago
Vanessa Brown
"Very friendly 😃"
6 months ago
john
"Very friendly staff and very helpful especially Joe who sorted everything out for us Effortless and professional throughout"
6 months ago
Andrew
"Great experience at Durham Carsa. Debbie was extremely helpful as was Tom on the zoom call… Highly recommend. Andrew"
6 months ago
Marc V
"Car selection and test drive was fine and straightforward. Able to drive off on test drive day thanks to all paperwork being done. Shame that the rear tyres were not fully inflated (down by 10psi) and the drive away temporary insurance was not a very good offer. Cheaper to have gone elsewhere which was a slight waste of time."
6 months ago
Amelia Parry
"The best service and support with Tracy! Loved the experience buying a car from here!"
6 months ago
Cliffhanger
"Very good company... although a little understaffed on a Saturday and waiting times were a while... all staff very polite and did a great job of selling the cars and their products. Love the fact that u can buy a car on the same day..."
6 months ago
MR ANTONY WELLS
"The moment I spoke to Carsa on the phone, I knew they were the company to deal with. Very helpful and very easy to submit documents etc over the phone, will definitely be using them in the future and will recommend to others."
6 months ago
Adam Atkinson
"Very smooth process from start to finish. Katie was very helpful at Carsa Durham, helping us find the best car for us, setting up test drives without any issues. The buying process was a bit strange to us, where we were put in a room on a zoom call with a sales executive, where the deal is done. We were then put onto another zoom call to finalise all of the..." Read more
6 months ago
"DO NOT BUY A CAR FROM HERE - bought a car in July with 3 months warranty. 2 months later I have issues with my car of which I was told to pay £50 for diagnostics and then they would repair it following the report from Halfords. Called several times and couldn’t get through to anyone in customer care. Was told they can only provide a courtesy car for 3 days..." Read more
6 months ago