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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Tom Nicholas star-alt star-alt star-alt star-alt star-alt

"Smooth experience with Jordan at the Southampton branch "

5 months ago

junior wright star-alt star-alt star-alt star-alt star-alt

"Happy from initial visit to third visit to collect my new car. No pressure to purchase, just patience and answering all my many questions. Thanks Eric and Shabs"

5 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"I asked if I could test drive a car but they were more interested in getting my full details which I wouldn’t give to someone I don’t know. It ended there so I’ll move on to a garage that I can test drive at."

5 months ago

Hall star-alt star-alt star-alt star-alt star-alt

"Sly company tried to hide defective rear lights by drilling holes to let water out paid over £20.000 for a car now have to spend £1000 replacing lights all I can say is avoid this company sorry forgot to say bishop Auckland branch very sly I now have a mobile shower when I open my boot wish I could upload a video quite funny but embarrassing at the same time..." Read more

5 months ago

Alfie Cannan star-alt star-alt star-alt star-alt star-alt

"Slight problem on delivery - kindly sorted quickly by Shauna in after sales. Very fair and friendly service. Recommend. "

5 months ago

Michael Flanagan star-alt star-alt star-alt star-alt star-alt

"Great Experience. Very friendly service from Milena and the Halesowen branch"

5 months ago

C LAM star-alt star-alt star-alt star-alt star-alt

"Carsa is a cowboy trader Refer to the previous feedback and has spoken to the vauxhall dealer , they said it is none of my fault to make the car like this We have done nothing wrong of putting the wrong oil, the oil flap has indicated using E5 or E10 , the dealer recommended E5 but when I bought the car , Carsa salesman has not mentioned on the paper work o..." Read more

5 months ago

Cameron Jones star-alt star-alt star-alt star-alt star-alt

"Jaker and Micheal was great help at the Cannock branch and was very informative and welcoming."

5 months ago

Jack star-alt star-alt star-alt star-alt star-alt

"Very quick and very helpful service from Dan dean, jay and jake"

5 months ago

Paula Wiltshire star-alt star-alt star-alt star-alt star-alt

"Carsa Halesowen - Sunile We had a bad experience initially trying to book an appointment via the website and head office so decided to take our chance and pop into Carsa at Halesowen. We were greeted by Sunile, who was extremely helpful, polite and friendly. He answered all our questions quickly and in detail. We weren’t planning on bringing a car home, but..." Read more

5 months ago

Sarah Parton star-alt star-alt star-alt star-alt star-alt

"Excellent service …. No pressure sales and everything explained well 🙂 Would definitely recommend …. Thank you Michael 🙂"

5 months ago

Khurshid Shah star-alt star-alt star-alt star-alt star-alt

"I'm comfortable to get a help from Eric today through the sale of skoda. He is honest and helpful "

5 months ago

Joanne star-alt star-alt star-alt star-alt star-alt

"Dan Dean excellent customer service and support whilst buying a car "

5 months ago

C LAM star-alt star-alt star-alt star-alt star-alt

"Irresponsible car sales Bought a vauxhall cross land from them 8 weeks ago already has problems I have to pay to go to a vauxhall dealer to do diagnostics test It comes out have the wrong oil In the engine and that’s why the dash board has a engines failure signal The warranty by this garage is 90 days and according to their advertising it’s checked n ser..." Read more

5 months ago

Helen Ingram star-alt star-alt star-alt star-alt star-alt

"Friendly and patient. Jaker and Michael at Cannock were lovely. "

5 months ago

Hall star-alt star-alt star-alt star-alt star-alt

"Bought ds7 from bishop Auckland branch on Saturday got it home and realised rear lights had water in them called carsa imediatally the response was terrible seems we’re on our own so much for three month warranty and customer service I would avoid this company at all costs car may seem cheap but no after sales "

5 months ago

MR LACHLANN HARRISON star-alt star-alt star-alt star-alt star-alt

"Very helpful with sorting everything out and great service. Michael and Jaker. Cannock"

5 months ago

Nathan Wood star-alt star-alt star-alt star-alt star-alt

"Aftersales is none existent as well as there customer service team and items stolen from vehicle whilst it was at there prep centre for repairs. Vehicle was eventually returned to there prep centre for repairs to be done. 2 weeks they had the vehicle with not 1 update of how things were going on how long they'd have the car for. Emailed multiple times with n..." Read more

5 months ago

susan millin star-alt star-alt star-alt star-alt star-alt

"Lovely car, very pleased with it. Delivery was quick and proficient. Our salesman delivered the car personally, and explained everything we asked in detail. Would definitely use Carsa again in the future. "

5 months ago

Simon star-alt star-alt star-alt star-alt star-alt

"I purchased a Mini Cooper Hatch for my daughter from Carsa at Bishop Auckland. Although the car had not been fully prepared for sale, we were satisfied with the test drive and general condition. During an online video call with Central Sales Executive Hein, we confirmed the purchase, paid the deposit, and agreed on the following action points prior to collec..." Read more

5 months ago

PC star-alt star-alt star-alt star-alt star-alt

"Eric was Well informed about the car we selected and took really good care of us passing on all the info we needed. Happy… "

5 months ago

Jaswinder star-alt star-alt star-alt star-alt star-alt

"We dealt with Shabs at the Mountsorrel branch. He provided fantastic service. He explained everything clearly so we decided to take out the full protection package as it’s very good value. I would definitely recommend Shabs and Carsa to all my friends and family. Great buying experience, thank you Shabs."

5 months ago

Lisa star-alt star-alt star-alt star-alt star-alt

"Kyle at Carsa Durham is a credit to the company. Not pushy and no sales patter. That selling style puts us right off. From start to finish he was as attentive as we needed, respectful, knowledgeable and helpful. What a great lad"

5 months ago

Ben Phipps star-alt star-alt star-alt star-alt star-alt

"Had a very good experience buying my first car. Shabs made it a quick and easy process. He was great throughout the whole process."

5 months ago

Benton Dale star-alt star-alt star-alt star-alt star-alt

"Eric looked after us well. And found the car we was looking for."

5 months ago