About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Russell Balmer
SM
"Lauren at Cannock looked after me very well, explained everything clearly and made sure I was happy with the vehicle before completing the vehicle purchase. Trade in process was straightforward so very pleased with the transaction "
3 months ago
Leigh
"I bought my Golf from the Cannock branch this morning and I cannot fault the service. I initially dealt with Jay, who was friendly and approachable and showed me a variety of vehicles on offer without any sales tactics which made me feel comfortable. Dan sorted all of the paperwork out with me and talked me through every step. Finally, Lauren sorted the hand..." Read more
3 months ago
Mr J
"Excellent customer service from Bailey in the purchase of my new car. Will definitely be recommending this should be the first stop to everyone buying a new vehicle."
3 months ago
Ben Pedley
"Brilliant Service, nice range of cars. 0 complaints 👏"
3 months ago
Melanie Taylor
"We found just the right car for us in the showroom in Cannock. Very polite helpful staff and a good selection of cars. Dan Dean gave us good advice and made the car buying process very straightforward. We were very happy with the service today. "
3 months ago
Kelly C
"Employees in the new Shrewsbury depot were really helpful and the staff dealt with via Zoom were also good. My only gripe was I attempted to book an appointment 3 times before visiting - once by web chat, once by text and once by WhatsApp however no one called me back so we just turned up in the end."
3 months ago
Jodie
"We had a awful experience at the Halesowen Branch at the end of August. They had no knowledge of the car they were selling, and used pressuring, hard sales tactics alongside financial deception. We were going to buy a car with them, however they added extras onto the price without asking us, without offering them and without explaining what they were. We had..." Read more
3 months ago
Anonymous
"Organised a viewing/test drive and all went well. Then got a call with a 'human' who said that for me to test drive the car i had to pay £99 for the car to move from their testing center to the Southampton viewing center. I said 'No ' to that and they said 'as a one off they can do this . I then found out as a txt that the £99 were to be paid as a refundab..." Read more
3 months ago
Neil Fletcher
"Fantastic service. Jay was brilliant. Must pay them a visit."
3 months ago
Nyasha Shamu
"Tried their best for the process to be a success and at the end of the day I managed to get a big smile "
3 months ago
Andrew Jones
"Dan at carsa Cannock was brilliant! Excellent service and very helpful! Highly recommend "
3 months ago
DOMINIC TAYLOR
"Went to browse... left with a car... thank you Dan Dean! 😂"
3 months ago
Reindorf Sarpong
"Hamza was brilliant and very efficient. It was a busy day and it took sometime but I totally understand… very knowledgeable man.. his pay should be raised "
3 months ago
Trev E Bacon
"Great communication and quick trade-in price (thanks Marcos and Caroline). Not found the right car quite yet but won't hesitate to buy from Carsa should it appear. A big shout-out to Alicia too, thank you for your input."
3 months ago
Karl,Moore
"Apologies first as I don't remember the names, but the team at the Shrewsbury branch were fantastic, very polite and knew their way around the cars, they were able to answer all my queries. No pressure tactics were used and felt comfortable throughout the meetings. This team are a huge asset to Carsa and I fully appreciate their hard work."
4 months ago
Paul Chamberlain
"Great customer service going above and beyond so that we could drive away our new car. Big thanks to Lauren and Dan at the Cannock site. "
4 months ago
Lee Howard
"Good service, very helpful and would highly recommend. "
4 months ago
Andy B
"Went to Mountsorrel to view a Honda Civic sport. Car on the surface looked great. Until I went to check the A/C... It didn't work. After that I couldn't trust a thing about their "204 point check". If they didn't get the A/C what else did they not check. Salesman said they would fix the A/C if I bought the car and not before, Laughable."
4 months ago
Jorge Antunes
"Advert was presented well online, sales team were professional although I was disappointed that car did not have a service history. This was not clear upfront and can affect value of the car but was not reflected in the price. Found some issues with the car after the sale and raised them via customer support help line. The help line system responds quickly..." Read more
4 months ago
Elizabeth
"A great choice of vehicles and great customer service from Shannon and Aiden at the Durham branch."
4 months ago
Elizabeth
"A lot of vehicle choice at reasonable prices."
4 months ago
Tony Fry
"Pretty smooth, would have been nice to have a little more charge in the car, but was a good excuse for some food and a recharge before heading home."
4 months ago
Steve Rooke
"Super experience from start to finish with Becky. Allowed plenty of time to test-drive the EV we eventually bought with no gimmicks and pressurised sales nonsense. "
4 months ago
mark woodley
"7 out of 10 due to below"
4 months ago
"There was a good choice of vehicles of the type I wanted over the company. The Staff were helpful, all of them. The purchase went through without any problems I would love to give 5 stars however the buying over the internet and only a tv screen to talk to felt very alien to me as an older person, we did however, get the job done mainly due to Liam's help."
3 months ago