About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,147 reviews
4.5/5 average rating
Beverly Teale
Gary Boyd
"Bought my car online from Carsa, asked if it had a full service history, was told it had a comprehensive service history, when car was delivered it only had a record of a service in April 2023, the car was registered in 2029 so what happened to the missing 4 years"
7 months ago
Darren Taylor
"I bought a car with full service history in May 23 for £24k. We quickly realised on our way home that the service history was missing. So phoned Carsa to let them know and they said they would send it in the post. This never materialised! I have contacted on numerous times by phone and WhatsApp with promises that it will be dealt with. I’m afraid has never b..." Read more
7 months ago
Michael Akpati
"Good Customer reception and assistance."
7 months ago
Paul Gibbons
"Quality car at a great price, excellent service from the sales team. I would highly recommend."
7 months ago
Charlotte Hughes
"Myself and my partner were really disappointed with our experience considering we were there to get our dream car. The sales man didn’t try to sell us a car and told us that ‘if we don’t buy the car someone else will’. He was moaning about how quiet it was and how he hadn’t sold anything as of yet (so you would’ve thought a potential sale would have motivat..." Read more
7 months ago
Olufemi Babawande
"Very straightforward transaction. Good customer service. I am happy..."
7 months ago
Steven Banks
"Very helpful and good customer service, very private and good way of doing all the financial side of things"
7 months ago
Ben Treend
"Very quick and efficient purchase of my new Audi A4 Avant from the Southampton branch. Enquiry was placed late at 23:30hrs, follow up call next morning and finance was agreed in principle with the very helpful Hein on the phone. An appointment was made to collect at 1pm that very day and car was valeted in readiness for my test drive on arrival. I was please..." Read more
7 months ago
Zoe
"Very impressed with the service received from Carsa! Professional, approachable and friendly. Rebecca at the Durham branch was absolutely lovely and made me feel at ease as I continuously asked to look inside different cars that took my eye and arranging my test drive, to scheduling my call with the sales team! Big thanks to Jeff as well who talked me thr..." Read more
7 months ago
malcolm walling
"Rebecca the girl I dealt with had great product knowledge and talked me through the sale. This girl made me feel at ease after explaining all to me as I have not bought a car for 7 years so it it done differently now. Rebecca helped make my mind up to purchase this car not the Astra I had as my other option. All involved were great."
7 months ago
Wayne Carn
"Fantastic service from Russ and all the team would recommend friends and family."
7 months ago
Kelly Vickery
"Very helpful and friendly. They talked us through a few cars and were a great. A big thank you to Dan for his help."
7 months ago
customer
"All the team were amazing helping myself and my husband. Especially Debbie for helping me with my baby girl and making the trip less stressful and enjoyable. She was amazing. Such a kind and caring and helpful lady. My daughter didn’t want to leave her."
7 months ago
Leanne Slater
"Katie in Durham Branch was amazing! So refreshing to have non pushy, female car sales ❤️ and we now have a lovely new car! Thank you so much"
7 months ago
James Williams
"My wife and I popped in as we were considering a new car and liked the look of the variety the site held. From arrival we were treated with respect and dignity and our show room host, Katie was fantastic. She was knowledgeable and professional throughout the process and it was a pleasure having her guide us in our new purchase. A credit to all at Carsa as we..." Read more
7 months ago
Mrs H
"The service from Tom in Sales was very good. Warm Welcome and very helpful. However on booking the appointment I asked about the length of the appointment and was told everything would be done and on my way within an hour. When I arrived I was told this was just for the test drive and there was over an hour wait to process the payment for the car. My deposi..." Read more
7 months ago
Ste Gibson
"I came down to view a car I had seen online at the durham branch, I was greeted by Rebecca on arrival, very friendly and took the time to show us around a couple more of the cars they had on site. Extremely helpful and would highly recommend."
7 months ago
Pam
"Excellent experience. The customer service team was extremely friendly, from my first contact they provided me with all the information I needed and advised me every step of the way. For other reasons I was not able to complete the purchase with them, but they are definitely a company I will consider in the future. All the information and feedback I was give..." Read more
7 months ago
Amari
"Fantastic service from Rebecca today at the bishop Auckland branch, very helpful!"
7 months ago
Muhammad A
"Amazing coffee and tias customer service was amazing"
7 months ago
Stephen Cadman
"Great team at Bishop Auckland,Katie helped us with our purchase,very polite and friendly. Very efficient."
7 months ago
Louise Stephenson
"Came down to the Durham site, was greeted my Katie and Shannon, both very friendly and welcoming, even with how busy they were. Nothing was to much trouble and answered every questions I had"
7 months ago
Customer
"Fantastic company, very smooth transaction, I spotted a car I liked and they did a walk around video for me , I decided to buy it, I brought it on a Tuesday and it was delivered to Cornwall on the Thursday, super happy with it and I was given all the original service history with the car, which a lot of other online companies don’t do, highly recommend and I..." Read more
7 months ago
Emma Watt
"Friendly courteous service from Vijay- thank you!"
7 months ago
"Tracy was Very helpful and friendly"
7 months ago