About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
5,562 reviews
4.5/5 average rating
Jenny
Regi
"Carsa charge a refundable deposit of £99 to view a vehicle. You are told provided you turn up to view the vehicle the deposit is refundable. However I have been waiting over a week and asking several times when my refund will be processed with nothing but an AI response saying an agent will contact me to process the refund. Still haven’t heard and getting ve..." Read more
2 years ago
C Poore
"Totally professional service with friendly Staff. Overall the best experience in buying a car."
2 years ago
Paul CHampion
"Paid a deposit on a vehicle and booked an appointment to view. Travelled over to hours to the closest site (Cannock) on arrival no real welcome. Car was brought round for a test drive but tyre pressure warning was on and you could visually see the drivers rear tyre was low on pressure and sales guy just told us to reset the light 🤦🏼♂️. Car was advertised..." Read more
2 years ago
Val
"Jimmy was brill when we decided to buy the car getting us through all the questions.The delivery team kept us updated all throughout the delivery "
2 years ago
GERALLT OWEN
"Greats sales team Brilliant service from Cannock Well done Mitchell"
2 years ago
Salfu Miah
"Great experience from the moment I walked in to their Durham branch. Ellis was very friendly and welcoming. Car was all ready for a test drive. Ellis's car knowledge was brilliant and he managed to answer all the questions I had. Would deffo recommend this place as well as the sales advisor."
2 years ago
Megan Allen
"Mitch was great, very patient and gave me a brilliant deal. Really advice going to him if you come in. Cannock branch "
2 years ago
Gerrard Pierce
"Excellent service, great cars (we nearly bought 2 but one was already sold), lovely people. No complaints whatsoever. Thanks Guys. "
2 years ago
Michael Mawson
"Becky from Bradford was wonderful very helpful and friendly!! Couldn’t be happier with my new Kia 🤪"
2 years ago
Anonymous
"Really poor customer service. I initially spoke to a very helpful person called Robin who said the car I wanted to test drive could be made available by 3pm (because it was in storage). I wasn't sure I could make that time, but said I'd call back to confirm. I phoned back and spoke to a Paul who said they usually charge £59 to get the car moved, but he would..." Read more
2 years ago
Kourosh Hemmati
"Wow I had an amazing experience here at cards Cannock. We dealt with Gaurav and Jaker who were both exceptional and are great assets to the company! We will definitely be back for another car."
2 years ago
Gary Wood
"The price was good, but the overall purchase experience is very long winded. They had lost the V5, which cost me £25 as well. Would not buy here again. "
2 years ago
Anonymous
"Very unprofessional at the Bolton location. We did not buy from here as our experience with their customer service was suboptimal. It was like the person that was allocated to help us was not even able to say hello. We were interested in a car and wanted to see the inside, so a key was required. He took ages to get the key, without acknowledging us."
2 years ago
Elliott
"Mitchell at carsa Cannock was good explaining in detail good knowledge about the car and very friendly very welcoming. Definitely would look at purchasing with the company in the future. "
2 years ago
LD
"Appalling…chrome letter K missing off boot. Only one key which was taped up to hold it together…and number 3 had a nail in the tyre, which they said they had repaired…..when I left for work the day after it was flat!! Tried ringing the bishop Auckland branch and sent emails…nobody had got back to me!! Avoid like the plague! Useless …and I won’t stop until I..." Read more
2 years ago
Chris Barnes
"Although the car I received was almost perfect for a used car, the journey leading up to and after the sale was not quite as perfect. original value offered for my trade-in was nearly £1000 under other offers I had been made elsewhere and was only brought up to standard when I threatened to walk away. Then put on sale for nearly £3k more than offered me so..." Read more
2 years ago
Will G
"Service was great, nothing bad to say about the employees, however; the vehicle I bought is on runflats and has a slow puncture which would’ve been easily identified prior to going on the market. I was not made aware and am now having to change one of the tyres just two weeks after purchasing my car. I realize it was originally a Cazoo vehicle but still, I w..." Read more
2 years ago
Dewan shibbir Ahmed
"Very amazing service by Shabs. I really recommend this branch high likely"
2 years ago
James Scott
"incredible company , Efficient and a great customer service from Jim in the leasing department ."
2 years ago
Jaymostudios
"Very friendly and pleasant service. Everything explained in detail. Would recommend "
2 years ago
Tony Walton
"Purchased a good priced used car from Cannock Branch which they had brought down from Bradford. I was helped by Mitchell who was very courteous and helpful. The car was presented is excellent condition and driven away in a single visit. Well done guys, you made the process very easy."
2 years ago
Lee Bassinder
"Becky and Gary are outstanding people. Very helpful in assisting me to buy a new car....Great team... thx"
2 years ago
Myles Stubbs
"It was my first time buying a car and wasn’t sure what I was doing but everyone at Carsa Southampton was fantastic. Thanks to Jordan, Tom Roberts and Callum for helping me through everything, would highly recommend ☺️☺️"
2 years ago
Joshua
"Very friendly staff with high quality service from Lauren at Carsa Cannock. "
2 years ago
"Kyle and Tom were amazing. Kyle had a great approach and very helpful too. It was a seamless service. Would recommend them 100%. Shannon was very helpful when went into collect the car too. Fab team of staff. "
2 years ago