About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,153 reviews
4.5/5 average rating
Linda Dyson
Miss Wendy O'Brien
"Miss advertising of costs, on Autotrader and website the finance interest is shown as 8.9%, when you get to the garage to view the card they say its 12.4%, but you may get special rate, even with a excellent credit score its still 12.4% so how do you get the 'special rate'????? Admin fee is only discussed once at the garage its not displayed on the autotrad..." Read more
8 months ago
Timothy Butler
"Gillian and jake were brilliant, professional and funny. They made the whole thing smooth and easy. Would definitely recommend Carsa"
8 months ago
Chris Hewitt
"DEBBIE WAS ABSOLUTELY AMAZING. SUCH A LOVELY PLEASANT LADY. THE BEST CUSTOMER SERVICE . THANKYOU. X"
8 months ago
Mr Garnett
"To start with all went well, all the lady's were very helpful, it was when I got home and had a good look around my new car, warning light on for coolant has came on and 1 tyre is very close to the limit, so much for a pre delivery checks, and £16 grand,"
8 months ago
Stephen Hayward
"As soon as I parked up I was welcomed by Jacob, he explained the whole process and made the buying experience a very good one."
8 months ago
Gary McCallum
"From arrival to departure with my new car everyone was superb Debbie was so helpful and friendly every aspect of our visit and purchase was perfect and after travelling for four hours from North East Scotland we had a welcome cup of tea and biscuits I would recommend to all friends and family to visit Cara’s website before anything else when looking for a ca..." Read more
8 months ago
Homeowner
"helpful staff"
8 months ago
Stephen Kneafsey
"From start to finish very professional, curtious not pushy,just a pleasure to deal with. Would definitely use this group again."
8 months ago
STEWART
"Really smooth easy process, no pressure to buy, very friendly staff"
8 months ago
Mark D
"Car I wanted at the price advertised, no 'hidden' extras, few extra sales offers but nothing pushy. Delivered to home. Quick, no fuss, just what you want."
8 months ago
Myles Power
"The staff at CARSA were very accommodating and friendly, and I found Pem particularly efficient and helpful"
8 months ago
Michael Loudon
"Friendly environment with good priced cars.big thanx to jacob for looking after us.top lad👍🤩"
8 months ago
Akeela S
"Tea was excellent, amazing service, amazing price"
8 months ago
MR A PATEL
"I was very sceptical about this company from the beginning however they did deliver, not in the best way but the job got done. I arrived 5 minutes before my appointment and staff were nowhere to be seen, I asked the valeters who didn't speak a word of English, after waiting 15 minutes I got acknowledged. I inspected my new vehicle and one tyre was bald, I wa..." Read more
8 months ago
Phil Mcleod
"I purchased my vehicle 14/7/23 from Southampton. The on the day experience was all good and no complaints. And then, and then the after sales. This is a whole different story. I still haven’t receive my V5 document and I’ve been promised it will be dealt with, nothing. I’ve been promised a call from a Manager, nothing. I’ve been passed to pillar and post and..." Read more
8 months ago
customer
"Wrong information all the times!! 1. Car features (The web said the car equipped Apple CarPlay but does not). 2. Staff gave wrong car collection period (Before I paid the deposit, the staff said I can collect in 3 weeks, after that, they said I must collect in 72 hours, inconvenience caused) 3. Very bad in after sales (No email reply until now, after 5 days..." Read more
8 months ago
Rizky Nelson
"I have had good experience dealing with Carsa especially Swanwick branch. From looking around and test drive few cars to eventually owning one. The only hiccup I experienced is that they kept asking me if I have test drive the car on the day I’m collecting my car. Secondly, luckily I checked to confirm my appointment a day before only to found out that they..." Read more
8 months ago
Mr Sage
"Professional friendly staff, Aiden was really helpful and went above and beyond to help"
8 months ago
Jon Miller
"I've given this review 2 stars as i saw the car on line and got it delivered to me. The communication was really good over the phone. However when the car arrived it was dirty on the outside that was to be expected as it was driven 100 miles drive to my property.The inside of the car had clearly not been valeted as there was thick dust all over the dashboard..." Read more
8 months ago
Danielle Taylor
"Great customer service. Very easy process."
8 months ago
customer
"Perfect from start to finish. even when my mobile phone refused to allow bank payment. All staff were very professional."
8 months ago
HOWARD BROWN
"The only problem was that they was no sales person only online who was very helpful and did all the paper work for me would have be improved with a sales person but all as well everything went through and the girls were helpful"
8 months ago
Mr. Delauren Ambadi
"Absolutely horrible experience from start to finish, communication was poor and not forthcoming, was told to come for collection as there was an approval in place only to be told after traveling close to 6 hours from Wales that I cannot collect as there are further requirements which the finance Company is requesting. I had no other option than to travel ba..." Read more
8 months ago
Lomi
"Good car, experienced business leaders"
8 months ago
"All of the staff were very welcoming. Steve was our first point of contact and informed us of our options without obligation. He came across as very friendly and amiable and at no time did we feel under pressure to make an immediate purchase. We closed the sale with Russ and came away with our new car feeling assured and happy that we have made the right cho..." Read more
8 months ago