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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Emily Tillson star-alt star-alt star-alt star-alt star-alt

"Great and friendly service at the Halesowen branch! Adam made everything very easy when purchasing my new car. Thank you"

6 months ago

rebecca whiting star-alt star-alt star-alt star-alt star-alt

"Halesowen branch - Steve was really helpful. No pushy sales tactics. "

6 months ago

Aimee Harris-Clarke star-alt star-alt star-alt star-alt star-alt

"We have just bought a car from here and it was the best service we could have asked for. They was incredibly patient and accommodating. Bailey and Gary were very attentive and were just so helpful all the way through. Edited-after buying the car, I was not given my v5. I did not mind this as I was told I would be contacted the next day with what I needed. B..." Read more

6 months ago

James star-alt star-alt star-alt star-alt star-alt

"Amazing experience, quick, polite and very welcoming. Thanks to Jamie, Kyle and Shannon! You guys are great. "

6 months ago

Lauren star-alt star-alt star-alt star-alt star-alt

"I bought a Mercedes back in May (apologies for the late review), and I could not have faulted the service from the get go. From the initial phone call following my registered interest in the car to the actual day of purchase, everyone I made contact with were very very helpful. A big thank you to Ellis, Rob and Jamie from the Bishop Auckland store who made m..." Read more

6 months ago

jonathan star-alt star-alt star-alt star-alt star-alt

"Excellet experience with Bailey and Gary buying my nearly new car, helpful, no pressure sales, no babysitting type test drive and was able to go solo. Helped with tax and plate transfer, hight recommend Carsa Bradford"

6 months ago

Wayne Berry star-alt star-alt star-alt star-alt star-alt

"Absolutely outstanding service from start to finish. On Tuesday we spotted the car we wanted on Autotrader by Friday morning the finance was in place, the car had been delivered from Southampton to Bolton and we drove it away that day. From the first text message; to Joe taking us through finance to Julie in the Bolton showroom the communication, customer s..." Read more

6 months ago

Aisha Banasiewicz star-alt star-alt star-alt star-alt star-alt

"Eric from Leicester was so helpful and managed to get everything sorted in one day for us. He was super friendly thank you for your help. From Jola and Piotr "

6 months ago

Rob Haycock star-alt star-alt star-alt star-alt star-alt

"Having arranged for a test drive booked through head office was disappointed when I arrived at Bradford depot to be told they weren't expecting me. The car was a mess. Having said that we were treated fantastic by Bailey. She looked after us amazingly and after a couple of hours we drove away with our new car. "

6 months ago

Alaister Jackson star-alt star-alt star-alt star-alt star-alt

"Service skills by Bailey were fantastic and her assistance with one problem we had was first class."

6 months ago

Jessica Millin star-alt star-alt star-alt star-alt star-alt

"Adam was great managed to get everything sorted all in one day "

6 months ago

Tracy Claughton star-alt star-alt star-alt star-alt star-alt

"I visited tindale today and was helped by Kyle. He was very knowledgable in the vehicles he showed me around and his information helped me massively in making the decision on which car type to go for. I was also making the switch from manual to automatic and after his guidance felt more confident in driving them. "

6 months ago

Kallum Johnstone star-alt star-alt star-alt star-alt star-alt

"Dan Dean & Gaurav @ Cannock were really helpful, very honest and transparent with helping me purchase my brand new (to me) Tesla Model 3, they helped me with everything and if I was to ever come back - I would ask for them :)"

6 months ago

Harriet Ingham star-alt star-alt star-alt star-alt star-alt

"Dan Dean at Cannock was great 😊 Couldn't be happier with the experience. From the moment we walked in, Dan was welcoming, professional, and knowledgeable. I highly recommend to anyone in the market for a new vehicle. Thank you for your outstanding service!"

6 months ago

Cailum star-alt star-alt star-alt star-alt star-alt

"AVOID AT ALL COSTS. They tried to give me a car which needed its front brake pads changed in 3400 miles which would have cost me £700. I specifically asked if the alloys would be refurbed and they agreed this would be done as they were curbed and it was not done. The car had a gauge taken out of one tyre with another having cracks. The car had 3 different t..." Read more

6 months ago

kate barr star-alt star-alt star-alt star-alt star-alt

"This relates to Durham Big modern showroom and customer area , we visited on a Tuesday , test drove the car within half hour of arriving, then agreed the purchase. Came back Thursday for the handover and drove off all taxed insured and sorted. So a few things to point out here , they only take bank transfers - no card payment. They don’t have any sales ma..." Read more

6 months ago

Yorkshire boiler care limited star-alt star-alt star-alt star-alt star-alt

"Easy and gas experience with friendly staff. Would definitely use again"

6 months ago

Steve Irving star-alt star-alt star-alt star-alt star-alt

"I would like to say Mr Steve Irving was an excellent Car sales host we came to Carsa to look at an A class Mercedes which we brought Very polite professional informed us of all the expenses fully Very pleased with the experience highly recommended "

6 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Five start all the team I would definitely recommend everything sorted quickly and efficiently yes, five stars to Amber Gary and the team"

6 months ago

Heather Neilson star-alt star-alt star-alt star-alt star-alt

"Whilst the staff have been polite and as helpful as they can be. We were devastated that after having received an email at 9 a.m. saying thank you for purchasing a car, we later received a phone call to say the vehicle had been wrongly priced on their website and it was £2000, more than previously advertised and agreed. Gutted could not purchase this car in..." Read more

6 months ago

John star-alt star-alt star-alt star-alt star-alt

"All good, quick and efficient. No problems and staff very helpful. "

6 months ago

Nathan Harper star-alt star-alt star-alt star-alt star-alt

"Very happy with the service we received. There was a couple of issues but they resolved them promptly. "

6 months ago

Iorga star-alt star-alt star-alt star-alt star-alt

""don't buy the extended warranty it's a scam after you buy the car from them they completely ignore you""

6 months ago

Shane B star-alt star-alt star-alt star-alt star-alt

"Buying process was simple and straight forward, very friendly branch staff however that's where the positivity ends. We got home on the day of purchasing the car to find it won't lock due to an issue with the door handle - Not great considering they boast of doing a 207 point check on their cars. I went back to the branch that day as I tried multiple times..." Read more

6 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"What a lovely experience. Great friendly staff especially Bailey definitely recommend buying a car from here. "

6 months ago