Carsa icon

Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

customer star-alt star-alt star-alt star-alt star-alt

"Very courteous and helpful staff, and nice clean cars at a good price. "

10 months ago

ALLAN HADLEY star-alt star-alt star-alt star-alt star-alt

"Good sales staff"

10 months ago

James star-alt star-alt star-alt star-alt star-alt

"I recently purchased a new car from Carsa, and I cannot recommend George Parker highly enough! From start to finish, his service was absolutely fantastic. George went above and beyond to ensure all of my queries were addressed, patiently answering all my questions and making the entire process seamless. His professionalism, expertise, and friendly demeanor m..." Read more

10 months ago

Richard Ahrens star-alt star-alt star-alt star-alt star-alt

"Sunny the salesman was very helpful throughout the consultation and process of the purchase."

10 months ago

A D star-alt star-alt star-alt star-alt star-alt

"Unusual buying experience. Dirty and down trodden venue, sales people well intentioned but didn’t know much about the vehicle. Vehicle dirty as they hadn’t managed to valet. However I think a good car at a good price and ultimately was valeted by the time I’d left I wouldn’t rush to use Carsa again"

10 months ago

customer Lee Elliot star-alt star-alt star-alt star-alt star-alt

"Very helpful staff and friendly "

10 months ago

Nicola Craig star-alt star-alt star-alt star-alt star-alt

"Brilliant service from all of the staff well done.Great car great deal."

10 months ago

Karen star-alt star-alt star-alt star-alt star-alt

"All staff at the Halesowen branch are friendly and helpful. Nothing is too much trouble. Very knowledgeable about the cars on site. Would definitely recommend"

10 months ago

Amir Zahedian star-alt star-alt star-alt star-alt star-alt

"After buying the car no help when I paid and went to collect said sorry it’s only got 1 key and no Mats. Car wasn’t very clean. "

10 months ago

Stuart Hensley star-alt star-alt star-alt star-alt star-alt

"Not good experience with these people, pre sales was great with admin guy in call centre then went down hill from there, went to pick car up, which was being cleaned when i arrived, sorted paperwork with DelBoy wannabe trying to sell me stuff i didn't want or need, could of got through all his spill in half the time. Then went to accept the car, bearing in m..." Read more

10 months ago

Mohamed Ali star-alt star-alt star-alt star-alt star-alt

"HORRIBLE EXPERIENCE! STAY WELL AWAY. Rude/unprofessional/faulty cars 2 weeks ago on Friday 11/1 I went to the durham branch to view a Mercedes E class 2018 after I payed a deposit for reservation and test drive conditioned with attendance ( as the will tell you) After viewing The rear side passenger door was sagging and was not closing fully! There was als..." Read more

10 months ago

James star-alt star-alt star-alt star-alt star-alt

"Was ran from pillar to post with my car and the documents "

10 months ago

Lynsey star-alt star-alt star-alt star-alt star-alt

"Excellent service from Raith and Shabs at Carsa, Mountsorrel over the last weekend. Thank you to Henry aswell. Very thorough, happy to answer numerous questions! No pressure and made the car buying experience pretty enjoyable! Would highly recommend a visit. Thank you all again 🙌"

10 months ago

Dawn Bagley star-alt star-alt star-alt star-alt star-alt

"Brought a car from cannock Carsa. Had it 4 months when the Auxiliary pulley snapped causing £1500 worth of damaged. Got a peugeot specialist to fix it who said the bolts on the pulley had not been tightened properly causing it to snap. A manager at Carsa admitted this part would of been checked when the vehicle left them but it had not been spotted. All I ha..." Read more

10 months ago

Charlee-Ann Matthews star-alt star-alt star-alt star-alt star-alt

"Adam was really welcoming and we felt at ease when purchasing our new car, the information was clear and to the point which was appreciated, we are very happy with the car, thank you. "

10 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"I went to carsa twice, Second experience much improved. Noted the car had a low tyre pressure they fixed it while I waited and drove away same day. Very efficient, offered coffee extras clearly explained First experience was chaotic, went at peak time on saturday, left waiting for nearly an hour before being seen to, then bill had lots of added extras. I di..." Read more

10 months ago

Martin Kelly star-alt star-alt star-alt star-alt star-alt

"I paid a £200 deposit to have a BMW 530e moved for me to view at Carsa Bolton on 18/01. I travelled from Northern Ireland with my own vehicle to trade in. This involved paying £255 for a return ferry and 10 hours driving. I was committed to buying the car barring a showstopper. When I started the car, iDrive showed a 'Cross traffic alert' check control..." Read more

10 months ago

Gary Adams star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish. Shabs and the team were great and didn't feel under any pressure. Excellent selection of vehicles. Highly recommended."

10 months ago

Gary Taylor star-alt star-alt star-alt star-alt star-alt

"Purchased expensive car asked for the necessary spares tools that should come the car. Sent emails and telephone calls and got no reply Customer Service very very poor. Got no reply at all had to purchase them myself."

10 months ago

Amanda Wigmore star-alt star-alt star-alt star-alt star-alt

"I dealt with Callum S , who was friendly and approachable and took time to answer any questions I had. He also listened to what I did and didn't want. The car was as described and as the photographs. I was allowed to test drive the car on my own, Callum recommend 20 minutes and a route I could take to include all driving speeds. I would highly recommend usi..." Read more

10 months ago

Scott Williams star-alt star-alt star-alt star-alt star-alt

"Really quick and efficient. Jordan was very helpful throughout as was everyone else that got involved."

10 months ago

Mike Shier star-alt star-alt star-alt star-alt star-alt

"The company seemed to be honest in it's approach to selling both the cars and additional products. I didn't feel any pressure to purchase and they were happy to answer the many questions I had, even before I made any decision to purchase from them. They were quite happy for me to sit in as many different makes of vehicle as I wanted, without making me feel I..." Read more

10 months ago

MRMARKWORTHINGTON star-alt star-alt star-alt star-alt star-alt

"Shabs from Carsa, Mountsorrel, went above and beyond my expectations and got me the best possible deal he could, I would highly recommend Carsa and especially Shabs. Thank you Shabs 👍👍"

10 months ago

Claire Bodenham star-alt star-alt star-alt star-alt star-alt

"Straightforward to deal with and car as described. Both Lucy and Alanah were helpful and provided great customer service. "

10 months ago

T Elogueil star-alt star-alt star-alt star-alt star-alt

"Professional and Excellent Experience. The team was quite friendly and accommodating. The were patient, explained all process. I walked in to view the car I saw online, in less than couple of hours I was driving back home with the car. Update: 1.Carsa team submit my V5A form online misspelling my name. 2. Presales / Customer support want support with c..." Read more

10 months ago