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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Jennifer France star-alt star-alt star-alt star-alt star-alt

"Great service from Carsa in Bradford, we were nervous as never bought a car from anywhere but a main dealer. But the process was super easy, great customer service and we love the car!"

2 years ago

Tom Parkinson star-alt star-alt star-alt star-alt star-alt

"Becky at the Bradford branch was great. The whole experience was easy."

2 years ago

Neil Watson star-alt star-alt star-alt star-alt star-alt

"I don't like the fact that everything is centralised. It would be nice to able to telephone the branch directly. I would expect better service than being in a telephone queue. I had to personally check that the car had arrived at Bradford from Bolton for viewing nobody from Carsa advised me. I was promised return calls that never happened. All that said Beck..." Read more

2 years ago

Marcin Boszczyk star-alt star-alt star-alt star-alt star-alt

"I would highly recommend , brilliant communication, extremely friendly, helpful, approachable, and professional "

2 years ago

Salim Ismail star-alt star-alt star-alt star-alt star-alt

"Good communication "

2 years ago

Kevin Rafferty star-alt star-alt star-alt star-alt star-alt

"Great efficient service "

2 years ago

Aaron star-alt star-alt star-alt star-alt star-alt

"Disliked being sat there and no communication about why it took so long it wasn’t till we was there nearly 2 hours we got told it was a glitch with Santander "

2 years ago

AN star-alt star-alt star-alt star-alt star-alt

"Reserved a car and travelled quite a distance to test drive as well as pick up the car. I paid for a full vehicle history check the day before the pick up and found a a few issues with the car which weren’t there in the report Carsa sent across. One was a mileage discrepancy but it was only 1 mile so that must’ve been human error. The other was an advisory o..." Read more

2 years ago

Consumer star-alt star-alt star-alt star-alt star-alt

"I have just recently purchased a HCP deal and had Harriet from customer service who was amazing, made me feel very comfortable and ensured everything went smooth. Picked up the car from South Hampton Josh who was also great and made everything seem very easy! Thank you very much. Highly recommend "

2 years ago

Stephen Hemmings star-alt star-alt star-alt star-alt star-alt

"Really helpful and friendly customer service always kept me up to date with the car and all the information and when in store picking it up and doing the paperwork was walked through everything and answered every question I had. Was looked after by Shabs and Joe both very helpful and friendly people "

2 years ago

James Sinclair star-alt star-alt star-alt star-alt star-alt

"It would be 3* if this was based on just the customer service, it was good until it came down to the figures. 8.9% APR is a lure as no one realistically gets that. I had to bargain to gain equity on my car which started at £0 and went to £1000 from “a management deal”. The condition of the car I viewed was 1*, It was clean but wasn’t deeply cleaned and that..." Read more

2 years ago

abdul rehman star-alt star-alt star-alt star-alt star-alt

"Great no probs at all"

2 years ago

andree-anne star-alt star-alt star-alt star-alt star-alt

"Went in for a test drive and left with a fantastic car. Really good service and really patient; we stayed for a good 4h between test driving 2 cars and deciding which one to go for. We then discussed pricing etc. Not at one point did we feel pressured or pushed for a rushed buy. Will definitely go back whenever we need an other car."

2 years ago

Irfanali Gulamnaby star-alt star-alt star-alt star-alt star-alt

"Great customer service by Shabs, thank you!"

2 years ago

Saira Ashraf star-alt star-alt star-alt star-alt star-alt

"Lauren was amazing thank you for the help!"

2 years ago

Mrs Shamine Chaudhry star-alt star-alt star-alt star-alt star-alt

"Staff was friendly and helpful. Just processing paperwork was a little lengthy. "

2 years ago

The man in Southam(pton) star-alt star-alt star-alt star-alt star-alt

"Really smooth and easy experience. I'd highly recommend Carsa!"

2 years ago

Matthew Gosnold star-alt star-alt star-alt star-alt star-alt

"Good staff and an easy service to use "

2 years ago

Kayan Hussain star-alt star-alt star-alt star-alt star-alt

"Good stuff! Just purchased a vehicle from Carsa Bradford. Thanks to Kaitlyn and the rest of the team. Would also like to thank Harriet at Head Office for getting me the best deal she could. Fast and quick service from the team at the branch. Thanks Nial "

2 years ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Was able to express an interest in a car and was booked in for test drive a few days later. Was able to test drive the car and take it home on the same day. Staff was very friendly and walked me through the process. No stress and no fuss."

2 years ago

Terry Sparkes star-alt star-alt star-alt star-alt star-alt

"Paid a fair price for a nice car and received a fair price for our part-exchange. Decent people to deal with."

2 years ago

Simon Plumley star-alt star-alt star-alt star-alt star-alt

"Where do I start you spend 20k on a car you expect much more than this, below is a list of the nightmares that has been my experience with Carsa in the last 6 months. • Added items to finance without checking (GardX) when called up on it before even signing for car saying too late now we have applied the GardX. I also complained to the manager when waiting..." Read more

2 years ago

sammy star-alt star-alt star-alt star-alt star-alt

"Paid deposit to get Audi A4 moved from Bolton to Mountsorrel. Car was immaculate and buying experience fairly quick with no long delays. Eric the salesman was great, really nice chap, not in the slightest bit pushy. Martin was also good to deal with and helpful. Only issues, preventing a 5 star review, are being told at the very last minute (after paying) th..." Read more

2 years ago

Simon Pendlebury star-alt star-alt star-alt star-alt star-alt

"Dealt with Becky @Bradford and She was more than helpful, answered all our questions, we only went to look at a car and ended up buying one! Jimmy was also good on the zoom call"

2 years ago

Paul star-alt star-alt star-alt star-alt star-alt

"A bit of wait due to lack of staff, but over all happy with experience. The car has it self seems quality."

2 years ago