About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Callum Ross
Chai Li
"Brilliant service"
a year ago
Chai Li
"Great service! I will recommend for them"
a year ago
Chai Li
"Very good experience today with Tracy from Bradford cards, she is lovely lady and very helpful, I definitely will recommend them."
a year ago
CC
"Great service from start to finish. Thank you to John who made the buying process easy and hassle free. Would highly recommend"
a year ago
Pawel Jaroch
"Best service"
a year ago
Mr Jno-Baptiste
"Very good experience when buying. Everything explained clearly. The sales person Tracy made us feel welcome and relaxed."
a year ago
S Peel
"I had a great experience buying my new car, having not changed it in quite a while. The staff were friendly,polite and helpful and having already looked at different car sales they were far more professional answering all my questions confidently. I would definitely recommend and return in the future when I need to change my car."
a year ago
M Chan
"Carsa overall service is good. They fixed the cosmetic problem on the bonnet when I spot that in test drive and made it like a new one, with great color and finishing matching of other parts."
a year ago
Ryan L
"After test driving a car I was pressured by the sales person to put down a deposit for the car, since requesting a refund which the sales guy said would be 3 days I still have not received this and have had no communication. Avoid this dealer if you don't want to be pressured into a deal"
a year ago
Mick Vincent
"After a warm welcome from hosts Rebecca and Debbie, the car was presented for a test drive then pick up. All the processes and paperwork went smoothly. Very flexible even when there were unavoidable delays from my end in the final pick up."
a year ago
John Banning
"So easy to buy a car"
a year ago
Kim Richardson
"From first contact everything was easy. Staff affable and helpful and the process suitably automated to make it seamless. Tiny gripe is they need to empty their voicemail boxes. Otherwise excellent."
a year ago
Martin Woods
"good service , ,face to face sales would be more beneficial. listing declared v5 available yet when trying to change ownership online the v5 that was with the sales wasn't accepted and therefore I have had to send off for a manual v62 but this is being reimbursed .... gr8 just an unfortunate clerical error in changing ownership but overall very satisfactor..." Read more
a year ago
David Haith
"Made to feel welcome by Becky, looked after through out my visit"
a year ago
Andrew Greenwood
"Excellent customer service, no pressure sales person and a good price paid for my car. I would buy from Carsa again."
a year ago
Kelly Wright
"Brought our car in for a valet and Gardx paint treatment. Such a great job, the car looks brand new! Really impressed and would highly recommend"
a year ago
Rhys Ellis
"Becky was very helpful and a credit to the company. The only reason it's not 5 star is there is no one to greet you when you arrive and you have to shout up to the balcony."
a year ago
Maria Folland
"Experience was good. Helpful staff and a satisfactory outcome"
a year ago
colin jones
"they claim they do a 204-point mechanical and cosmetic check but do they as there was a few things on my check sheet that was marked as checked but clearly was not as one of the boxes was checking to see if there had been any recalls but when i picked my car up and i checked the manufactures website and the gov.uk websites both said it had a urgent recall f..." Read more
a year ago
Eugene Macrae
"Great experience purchasing from Carsa"
a year ago
blue
"delivered car ok,but since then disgraceful service,hadnt received log book or service history.got in touch when endless times .on phone in total over 30 mins and just cut off,left on chat line for over an hour while morgan the op went home.customer 'DONT'care service is a joke,only because i was going to omsbudsman i now have logbook on the way.still no ser..." Read more
a year ago
Kirsty
"All of the staff I met at the Carsa Durham branch were welcoming, friendly and helpful. I dealt with Katie and she was lovely; she listened to what I wanted and needed from my next car and made some great recommendations when the car I originally went for wasn’t the one."
a year ago
Ian Richardson
"Happy with the car and the way it was dealt with"
a year ago
Brett
"Great service 10/10 Jess at the Southampton branch was so helpful and patient with us also had really good knowledge, also Malcom was such a great help when explaining the warranty which we added to the car, Malcom made it a very easy process"
a year ago
"If I could rate this garage 0 stars, I would. I called in advance regarding a Mercedes car for over £23K, left a £99 as requested by the customer service agent. Booked an appointment to view the car, I arrived with my father and couldn’t find any staff whatsoever in the tiny little garage, was left waiting for about 25 minutes before someone came over and sa..." Read more
a year ago