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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Lynn Baker star-alt star-alt star-alt star-alt star-alt

"Very helpful, friendly staff waiting to answer any questions you may have."

a year ago

James Drury star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful and friendly"

a year ago

Cameron star-alt star-alt star-alt star-alt star-alt

"The car had no fuel in for the test drive so I had to request fuel to be put in the car for another test drive however I got there and it hadn’t been done so I had to wait half an hour for them to fill it up. When on call I wanted to have a night to think of I wanted it but once the guy thought I wasn’t interested (I was as I bought the car) he started being..." Read more

a year ago

Sam Dawson star-alt star-alt star-alt star-alt star-alt

"Fast and easy service. Everything was very relaxed with no pressure at any point during the sale."

a year ago

Ellsea13 star-alt star-alt star-alt star-alt star-alt

"I bought a car from the Southampton office in January 2023, and part exchanged my existing car. Whilst we had struck a deal a few days earlier, my entire purchase experience felt detached, disjointed and distanced. Firstly, all dealings with the salespeople were carried out over Zoom calls to a “centralised” office. The staff in the Southampton office were..." Read more

a year ago

Awtsana Misghna star-alt star-alt star-alt star-alt star-alt

"Communication is poor. Everyone speaks different in the phone and in the reception. Some Staff memebers needs to know how to interact with customers and assure them by providing a genuine response/information and leave the decision to them. I am not talking about the quality of the car. I am talking about the customer service. We are in the post covid era an..." Read more

a year ago

Atif Nawaz star-alt star-alt star-alt star-alt star-alt

"Thanks Atif for all you help and assistance. And also thanks for staying late for us."

a year ago

Jome hussain star-alt star-alt star-alt star-alt star-alt

"Sidra was brilliant in her approach in showing a car to myself and my partner. I was very pleased with how I was explained the details of purchasing the car. She helped me to understand the details and after sale. Big thank you."

a year ago

Melissa star-alt star-alt star-alt star-alt star-alt

"Fantastic experience at Carsa. My partner was buying a car and cannot fault the experience. Tracy at Bradford branch was extremely helpful and friendly putting us at ease. We personally loved the set with the zoom meetings, no pushy car sales tactics and was the first time we have felt relaxed during this process. We also dealt with Jeff Palmer and Hein via..." Read more

a year ago

George Carpenter star-alt star-alt star-alt star-alt star-alt

"Really great buying experience. Ella was incredibly personable and at no point was there any pressure to buy a vehicle, she wanted to make sure I was purchasing the right vehicle for me. Felt the same throughout the rest of the process too. Would recommend using Carsa."

a year ago

Danielle Franklin star-alt star-alt star-alt star-alt star-alt

"The process of buying my new car was swift and easy. Sidra was nothing but polite and friendly throughout and very accommodating. Great service."

a year ago

Tomasz Bardas star-alt star-alt star-alt star-alt star-alt

"To be honestly Steve are amazing person, very kind and helpful, I don’t see that person previously. Thank you Steve for honesty and good approach to client. Service are good, all things can be more quicker. I spent 4 hours to make all papers but successful. Fully recommend. If you would like to speak with this service please Strave is that first person who I..." Read more

a year ago

Hayley turner star-alt star-alt star-alt star-alt star-alt

"Tracy showed us the car and took us on a test drive and was very helpful…she gave us lots of information and was very friendly…made the purchase much more comfortable and a better experience"

a year ago

MrOH star-alt star-alt star-alt star-alt star-alt

"Mesa was amazing, would give her 7* if could."

a year ago

sunny susanna star-alt star-alt star-alt star-alt star-alt

"Tracy is has an excellent in working attitude. Great Job👍"

a year ago

Karen star-alt star-alt star-alt star-alt star-alt

"John were very friendly, and helpful nothing was a problem. We had a long wait in the office ( nothing to do with their service ). All staff were attentive. I looked at a few cars, was given the keys to have a good look at all the cars, no sales pressure just very helpful. Went for a test drive etc . Again no pressure to buy anything just helpful advice. I..." Read more

a year ago

Afrhim Shahzad star-alt star-alt star-alt star-alt star-alt

"Anna was very helpful"

a year ago

Mrs Langford star-alt star-alt star-alt star-alt star-alt

"Very professional and helpful service from start to finish"

a year ago

Gurvinder sandhu star-alt star-alt star-alt star-alt star-alt

"I had a perfect host sadiya serving me, I have been to a couple of garages but the service sadiya gave me was amazing best in Bradford."

a year ago

Jake L star-alt star-alt star-alt star-alt star-alt

"I came across Carsa whilst selling my Mercedes A-Class on Motorways and I have been most impressed with the level of courtesy and kindness displayed by Vlad Radu and the rest of the team. From the moment my vehicle was sold via Motorways, the Carsa team have kept me updated regularly and arranged collection of my vehicle promptly. In addition the collectio..." Read more

a year ago

Carsa Visitor star-alt star-alt star-alt star-alt star-alt

"We had a good experience at Carsa Bradford. Sidra was really helpful throughout the whole viewing, test driving and buying process. She made us feel comfortable and answered most of our questions. Overall, it was a lovely experience."

a year ago

Robbbie Dave star-alt star-alt star-alt star-alt star-alt

"The handover part was swift and smooth, Jeff had been great. Some features as described in the inspection report wasn't there in the car probably typo would appreciate if they double check it before posting."

a year ago

mark doherty star-alt star-alt star-alt star-alt star-alt

"I found the whole experience very easy. I called about a car i was interested in. Booked in the next day to view/test drive. Bought the car the same day. Would recommend and definitely check these guys out when i fancy a new car."

a year ago

Aidan Jones star-alt star-alt star-alt star-alt star-alt

"Great experience, staff were kind and helpful"

a year ago

Manuel Teixeira Da Fonseca star-alt star-alt star-alt star-alt star-alt

"I hope that you can be honest, that is the most important thing for a company keeping sell"

a year ago